Warehouse Customer Service Rep
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- · 2+ years’ experience, Mandarin speaking is nice to have
- Posting language
- English
- Posted
Original job description
UTIES AND RESPONSIBILITIES:
· Coordinate bookings, documentation, and execution of routing for assigned shipments as per customer guidelines and country requirements to numerous destinations.
· Validate shipment condition, piece count, scanning freight baes on applicable procedures
· Truck sealing, releasing and post departure report
· Generate invoice.
· Effectively communicate problems / delays to appropriate parties and pro-actively identify issues.
· Ensure all filing, both physical and electronic, is done regularly and accurately.
· Perform additional duties as assigned.
QUALIFICATIONS:
· 2+ years’ experience, Mandarin speaking is nice to have
· Freight forwarding background a plus
· Familiar with CFS operation and 3PL Experience a plus.
· Knowledge of warehouse operations best practices in freight forwarding industry.
· General computer skills (e.g. MS Office skills / Warehouse management systems)
More about this job
Responsibilities
Coordinate shipment bookings, documentation, routing, and execution according to customer guidelines and country requirements. Validate freight, seal and release trucks, generate invoices and departure reports, communicate delays or issues, and maintain accurate physical and electronic records.
Requirements
Requires at least two years of experience; a freight forwarding background is an asset, as is familiarity with CFS operations and third-party logistics. Candidates should understand warehouse best practices in freight forwarding and have general computer skills, including Microsoft Office and warehouse management systems; Mandarin is a plus.
Skills
- Shipment Coordination
- Freight Routing
- Shipping Documentation
- Shipment Validation
- Freight Scanning
- Truck Sealing
- Invoice Generation
- Customer Communication
- Issue Resolution
- Recordkeeping
- Warehouse Operations
- Freight Forwarding
- CFS Operations
- Third-Party Logistics
- Microsoft Office
- Warehouse Management Systems
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
Keywords
- Freight Forwarding
- Warehouse Operations
- Customer Service
- Shipment Bookings
- Shipping Documentation
- Freight Routing
- Customer Guidelines
- Country Requirements
- Shipment Condition Validation
- Piece Count
- Freight Scanning
- Truck Sealing
- Truck Release
- Post-Departure Reporting
- Invoice Generation
- Issue Resolution
- Delay Communication
- Physical Records
- Electronic Records
- CFS Operations
- Third-Party Logistics
- Warehouse Best Practices
- Microsoft Office
- Warehouse Management Systems
- Mandarin