Warehouse Customer Service Rep
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- · 2+ years’ experience, Mandarin speaking is nice to have
- Posting language
- English
- Posted
Original job description
DUTIES AND RESPONSIBILITIES:
· Coordinate bookings, documentation, and execution of routing for assigned shipments as per customer guidelines and country requirements to numerous destinations.
· Validate shipment condition, piece count, scanning freight baes on applicable procedures
· Truck sealing, releasing and post departure report
· Generate invoice.
· Effectively communicate problems / delays to appropriate parties and pro-actively identify issues.
· Ensure all filing, both physical and electronic, is done regularly and accurately.
· Perform additional duties as assigned.
QUALIFICATIONS:
· 2+ years’ experience, Mandarin speaking is nice to have
· Freight forwarding background a plus
· Familiar with CFS operation and 3PL Experience a plus.
· Knowledge of warehouse operations best practices in freight forwarding industry.
· General computer skills (e.g. MS Office skills / Warehouse management systems)
Job Type: Full-time
More about this job
Responsibilities
Coordinate shipment bookings, documentation, routing, and execution according to customer guidelines and country requirements. Validate freight, manage truck sealing and release, generate invoices, communicate delays or issues, and maintain accurate physical and electronic records.
Requirements
At least two years of experience is required; freight forwarding experience is a plus, as are familiarity with CFS operations and 3PL experience. Candidates should understand warehouse operations best practices in freight forwarding and have general computer skills, including Microsoft Office and warehouse management systems; Mandarin is a plus.
Skills
- Shipment Coordination
- Booking Coordination
- Shipping Documentation
- Routing
- Shipment Validation
- Freight Scanning
- Truck Sealing
- Invoice Generation
- Issue Resolution
- Customer Communication
- Recordkeeping
- Warehouse Operations
- Freight Forwarding
- CFS Operations
- Warehouse Management Systems
- Microsoft Office
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
Keywords
- Warehouse Customer Service
- Shipment Coordination
- Bookings
- Shipping Documentation
- Routing
- Customer Guidelines
- Country Requirements
- Shipment Condition
- Piece Count
- Freight Scanning
- Truck Sealing
- Truck Release
- Post-Departure Reporting
- Invoice Generation
- Issue Resolution
- Delay Communication
- Physical Filing
- Electronic Filing
- Freight Forwarding
- CFS Operations
- 3PL
- Warehouse Operations
- Warehouse Management Systems
- Microsoft Office
- Mandarin