AI Solution Designer

Job#: 3056310

Job Description:

AI Solution Designer

Apex Systems is looking for a AI Solution Designer with hands-on experience designing, developing, and implementing enterprise agentic AI workflows to support a Top Five Bank.

Client: Big 5 Bank

Location: Hybrid; 1- 2 days a week in Toronto

Terms: 6 Month Contract to Hire

Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm

Job Description

Apex Systems is looking for a AI Solution Designer to design and deliver agentic AI workflows within its internal AI framework. This role will focus on how AI agents receive requests, make decisions, use tools and APIs, route work, execute multi-step processes, and escalate to human users when required. This is a hands-on design and development role focused on agentic workflows and orchestration, not building or training foundational large language models.

• Design and develop agentic AI workflows within the organization’s internal AI framework.
• Define how AI agents receive requests, make decisions, call tools and APIs, route work, execute multi-step processes, and escalate to human users.
• Orchestrate AI agents and workflows across enterprise applications, platforms, APIs, and data sources.
• Incorporate retrieval-augmented generation, guardrails, human-in-the-loop controls, session state and memory, evaluation, and fallback handling into solution designs.
• Translate business and technical requirements into secure, scalable, and auditable agentic AI solutions.
• Provide hands-on development, implementation support, testing, troubleshooting, and technical leadership throughout delivery.
• Collaborate with application, platform, data, security, risk, governance, and business teams.
• Ensure solutions meet enterprise requirements for identity, permissions, security, compliance, auditability, and AI governance.
  
  

Required Skills & Experience

• Hands-on experience designing and developing agentic AI workflows.
• Experience working with enterprise AI or agentic platforms and frameworks to build and orchestrate AI agents and workflows.
• Experience with agent orchestration, multi-step workflows, tool calling, routing, and API integration.
• Experience integrating agentic solutions with enterprise applications, platforms, APIs, and data sources.
• Knowledge of retrieval-augmented generation (RAG), guardrails, human-in-the-loop workflows, session state and memory, evaluation, and fallback handling.
• Experience designing for identity, permissions, security, compliance, auditability, and AI governance.
• Ability to work across solution design and hands-on development and implementation.
• Experience designing AI solutions within regulated enterprise environments.
• Good understanding of banking functions and applications.
  
  

Equal Opportunity Employer

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request through the Human Resources Request Form. The EEOC “Know Your Rights” Poster is available here. AI Disclosure: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.