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Added 1 day ago
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Bilingual Senior Associate-Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Senior Associate-Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 day ago
SI
Cryptocurrency & OSINT Investigator
Solutions International LLP
Ottawa, ON
- Full-time
…training) and familiarity with regulatory frameworks related to financial crime and digital assets are considered an…
Added 1 day ago
WC
Loss Prevention Investigator
Walmart Canada
Langford, BC
- Full-time
Position Summary...To conduct internal (associate) and external (customer) investigations related to financial & Physical loss and support the greater Loss Prevention team and its strategy.
Added 1 day ago
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Loss Prevention Investigator
Walmart
Langford, BC
- Full-time
To conduct internal (associate) and external (customer) investigations related to financial & Physical loss and support the greater Loss Prevention team and its strategy.
Added 1 day ago
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Anti-Money Laundering Analyst
Dexian
Toronto, ON
- Contract
Conduct secondary reviews of AML analysis and complex client due diligence cases, ensuring accuracy, completeness, and appropriate risk assessments.
Added 1 day ago
MF
Accounts Payable Manager
Magnet Forensics
Waterloo, ON
- Full-time
…modernizing digital investigations, helping investigators fight crime, protect assets, and guard national…
Added 1 day ago
MF
Accounts Receivable Manager
Magnet Forensics
Waterloo, ON
- Full-time
…modernizing digital investigations, helping investigators fight crime, protect assets, and guard national…
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C
Manager, EAML Examination
CIBC
Toronto, ON
- Full-time
…regulatory requirements, such as those outlined in the Proceeds of Crime (Money Laundering and Terrorist Financing Act (PCMLTFA) and its associated Regulations (PCMLTFR). As the Manager,…
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T
AVP, FCRM, Model Management and Transaction Monitoring, Canada
TD
Toronto, ON
- Full-time
…governance of Transaction Monitoring (TM) models supporting Financial Crime Risk Management. In this role, as Associate Vice President, you’ll lead the end-to-end model lifecycle - from…
Added 1 day ago
T
Audit Manager II, Models Audit
TD
Toronto, ON
- Full-time
Strong expertise in quantitative financial models such as credit risk models (PD, LGD, EAD, CECL), discounted cash flow and derivatives pricing models, Treasury market risk, counterparty…
Added 2 days ago
MF
Operations Analyst
Magnet Forensics
Waterloo, ON
- Full-time
…modernizing digital investigations, helping investigators fight crime, protect assets, and guard national…
Added 2 days ago
BG
Monitoring and Surveillance Associate
Butterfield Group
Halifax, NS
- Full-time
Conducting Financial Crime risk assessments in order to accurately document the risk profile of each relationship
Added 2 days ago
B
Data Engineer, Fraud Predictive Analytics
BMO
Toronto, ON · FCP
- Full-time
Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.
Added 2 days ago
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Tax Law, Senior Associate
PwC
Montreal, QC
- Full-time
…Empathy, Ethical Standards, Evidence Gathering, Expert Witness, Financial Crime Investigation, Forensic Investigation, Fraud Investigation, Fraud Management, Inclusion, Intellectual…
Added 2 days ago
AS
Applications Support Specialist
Apex Systems
Toronto, ON
- $24 to $27 USD / hour
- Contract
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Added 2 days ago
NB
Anti Money Laundering Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a Financial Crime Analyst in the Financial Crime Management team at National Bank allows you to act as a specialist in preventing and monitoring money laundering and terrorist…
Added 2 days ago
AS
Compliance Manager
About Staffing
Calgary, AB
- $100,000 to $140,000 CAD / year
- Full-time
Familiarity with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), including applicable reporting, registration, and compliance obligations.
Added 3 days ago
Grants Financial Analyst
Government of Alberta
AB
Put your financial and grant expertise to work in a role that makes a meaningful impact. As a Grant Financial Analyst, you’ll help steward funding from the Victims of Crime and Public…
Added 3 days ago
TH
Asset Protection Specialist: Full Time - SHAWNESSY
The Home Depot
Calgary, AB
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 3 days ago
D
Security Advisor
Desjardins
Montreal, QC · Levis, QC · Trois-Rivières, QC · Complexe Desjardins Montréal
- Full-time
…data protection, information security, physical security and financial crime and fraud prevention. You advise and assist clients and partners on major security-related initiatives and…
Added 3 days ago
H
Anti-Money Laundering Specialist
Hays
London, ON
- Contract
Minimum 1+ years of experience in AML or financial crime roles
Added 4 days ago
HG
Model Risk Management with Financial Crime Compliance (FCC)
Hallmark Global Solutions Ltd
Toronto, ON
- Full-time
FCC Model Expertise Preferred: Knowledge of and practical experience with Financial Crime Compliance (FCC) models would be a significant advantage.
Added 4 days ago
H
Anti-Money Laundering Analyst
Hays
Toronto, ON
- Contract
Minimum 2+ years of experience in AML or financial crime roles
Added 4 days ago
TH
Asset Protection Specialist Full-Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 4 days ago
TW
Profit Protection Data & Intelligence Manager
The White Company
Pavilion 1, BC
- Full-time
Experience in fraud prevention, business intelligence, operational or retail analytics, financial crime or continuous improvement would be advantageous.

Apex Systems

Applications Support Specialist

Toronto, ON, Canada

$24 to $27 USD / hour · Contract

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Job details

Pay: $24 to $27 USD / hour
Job type: Contract
Apply by: Nov 22, 2026
Experience: Typically, 1- 2 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.
Posting language: English
Posted: Oct 23, 2026

Original job description

Job#: 3056977

Job Description:

Tier 1 & 2 Applications Support Specialist

Apex Systems is a global IT services provider, and our staffing practice has an opening for a tier 1 -2 application support analyst with mainframe, ticketing and monitoring experience to place at our client, a Big Five Bank.

Client: Big Five Bank

Terms: 6-month contract to hire.

Location: Scarborough, Ontario.

4 days in the office required.: Afternoons Monday to Thursday from 1:30PM to 11PM

Job Description:

Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.
Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements.
Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident.
Provides immediate response to production program or system problems.
Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications.
Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Provides initial triage, investigation and resolution of incidents. This may include automated code production, automated recovery scripts and runbook execution.
Deploys automated code to production.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.
Collaborates and engages with the appropriate areas across the bank.
Develops or helps to develop the knowledge assets required for the operation.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.

Key Qualifications:

Typically, 1- 2 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.
Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.
Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.
Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem-solving skills - In-depth.
Influence skills - In-depth.

Interview Process: Interviews will take place as single round

This is a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed.

This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.

If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

Click here to Register for our Talent Network

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Monitor and support mission-critical applications and infrastructure, triage and resolve incidents, restore services, and deploy production changes while meeting service-level agreements. Provide end-to-end technical support, coordinate incident response with internal teams and third-party providers, and improve operational processes and knowledge resources.

Requirements

Typically requires 1–2 years of IT or business experience and/or a bachelor's degree in computer science, engineering, information systems, mathematics, or business. Candidates should understand IT operations and support practices, including monitoring, logging, and alerting, and have strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Application Support
Mainframe Support
Incident Management
IT Operations
Monitoring and Alerting
Service Restoration
Production Support
Troubleshooting
Root-Cause Analysis
Change Deployment
Runbook Execution
Infrastructure Support
Ticketing
Analytical and Problem-Solving Skills
Communication
Collaboration

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Mainframe
Ticketing
Monitoring
IT Operations
Incident Management
Service Desk
Service-Level Agreements
Service Restoration
Production Support
Change Deployment
Infrastructure
Applications
Security
Automated Recovery Scripts
Runbooks
Root-Cause Analysis
Logging
Alerting
Testing
Deployment Plans
Infrastructure Build Guides
End-User Support
IMACD
Knowledge Base
Third-Party Providers
Banking
Operational Improvements

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