Find work in Canada.

332,524 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 31 mins ago
Business Analyst: Requirements Elicitation, Agile/Scrum, Business Cases, Enterprise Architecture, Context Diagrams/Use Cases & DevOps/Visio/Figma
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
- Experience on medium to large-sized projects as a Business Analyst or Functional Consultant.
Added 1 hour ago
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
Full-time
Title Senior GIS Analyst Job Status Regular Full Time Position Overview
Added 1 hour ago
Senior Financial Analyst
Acuity Inc.
Montreal, QC
Added 3 hours ago
Senior Business Analyst (KYC)
Altimetrik
Mississauga, ON
Full-time
We are looking for an experienced Business Analyst with strong KYC experience to work with business stakeholders, compliance teams, and technology teams to deliver KYC and client onboarding…
Added 4 hours ago
Senior Business Solutions Analyst
Simon Fraser University
Surrey, BC
Full-time
The Senior Business Solutions Analyst will help shape the systems, processes and data infrastructure that support the continued growth of SFU’s Stephens Family School of Medicine. This role…
Added 5 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 6 hours ago
IAM Analyst - SOD
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Execute Functional, Integration, Regression, RBAC, and SoD testing.
Added 7 hours ago
Financial Analyst – Manufacturing Operations
Pratt & Whitney
Halifax, NS
Full-time
We are seeking a detail-oriented and analytical Junior Accountant/Financial Analyst to support our manufacturing and operations teams. This role will report to the Manager of Financial…
Added 7 hours ago
Senior Analyst, Payor Performance
Loblaw Companies Limited
Toronto, ON
Full-time
…to manage Third Party Payor audits and appeals. The Senior Analyst, Payor Performance will provide a consistent approach to managing the private and public Payor audits and appeals of…
Added 7 hours ago
Conseiller(ère) en Gouvernance des affaires et des TI
CGI
Montreal, QC
Full-time
CFA (Chartered Financial Analyst), CFE (Certified Fraud Examiner), or CIA (Certified Internal Auditor) designation will be considered a significant asset
Added 8 hours ago
Analyste de système d’affaires, marchés des capitaux
Alithya
Toronto, ON
Full-time
As a Business System Analyst, Capital Markets, you’ll work closely with various stakeholders to analyze, document and optimize business processes and systems related to derivative products.
Added 8 hours ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 8 hours ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 9 hours ago
Senior Analyst, Technology Innovation (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
At CBC/Radio-Canada, the Technology & Infrastructure Rapid Innovation Pod is an agile, cross-functional unit dedicated to accelerating the co-development of emerging technologies. Our…
Added 9 hours ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role involves developing and…
Added 9 hours ago
Senior Manager, HR Digital Solutions Design
Royal Bank of Canada
Toronto, ON
Full-time
…Workday technical design within HRDS, while leading a team of functional configuration, security and data analysts. The role combines hands-on experience (integrations, configuration…
Added 10 hours ago
KYC Business Analyst
W3Global
Mississauga, ON
$100,000 to $115,000 CAD / year
Full-time
We are looking for an experienced Business Analyst with strong KYC experience to work with business stakeholders, compliance teams, and technology teams to deliver KYC and client onboarding…
Added 10 hours ago
Functional Analyst
Affinity
Vancouver, BC
Contract
On behalf of our client, Affinity is seeking a Functional Analyst for a six month contract to hire. Candidates should be located in the Lower Mainland for occasional onsite work in…
Added 10 hours ago
Business Development Analyst
Kanin Energy
Calgary, AB
Full-time
Kanin Energy is seeking a highly motivated Business Development Analyst to support early-stage pipeline growth. This role will work directly with the Manager of Business Development to…
Added 10 hours ago
AI Engineering Analyst
Pacific Reach
Vancouver, BC
Full-time
Success in this role means translating messy operational workflows into clean, functional solutions that drive efficiency, optimize overhead investment, or improve data accuracy and…
Added 10 hours ago
Deskside and MEM Analyst
Suncor Energy
Calgary, AB
Full-time
Collaborate with cross-functional teams, vendors, executive stakeholders and service providers to deliver effective incident, problem, change, and asset management practices, including…
Added 10 hours ago
Category Analyst Manager - 18 Month Contract
FG Deli Group Ltd.
Langley (District), BC
$65,000 to $75,000 CAD / year
Full-time · Temporary
Translate complex information into clear recommendations for leadership and cross-functional teams.
Added 11 hours ago
Operating Finance Manager
Pattern Energy
Toronto, ON
Full-time
Manage development and maintenance of a suite of asset tracking and reporting tools while potentially overseeing analyst/associate resources. Oversee operating asset financial reporting.…
Added 11 hours ago
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
Full-time
…Workday technical design within HRDS, while leading a team of functional configuration, security and data analysts. The role combines hands-on experience (integrations, configuration…
Added 11 hours ago
Salesforce Business Analyst
BULLIT MANAGEMENT SERVICES LIMITED
Toronto, ON
Full-time
8+ years of experience working as a Functional Lead in Salesforce and 5+ years experience financial industry

Apex Systems

Conversational MoveWorks AI Business Analyst (P2)

Mississauga, ON, Canada

Pay: $100 to $110 USD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 3+ years of experience as a Business Analyst, Product Owner, Product Analyst, Product Manager, Digital Experience Analyst, or similar role.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job#: 3052423

Job Description:

Conversational AI Business Analyst (P2)

Conversational AI Business Analyst, EmployeeWorks Platform

As a Conversational AI Business Analyst, EmployeeWorks Platform at McKesson, you will serve as the bridge between business stakeholders, end users, platform engineering teams, and product leadership to design, prioritize, and deliver AI powered employee experiences on the ServiceNow and Moveworks platforms.

You will combine business analysis and product analysis skills to identify business opportunities, gather requirements, define features, and support the Product Owner in managing the backlog and driving delivery of conversational AI experiences that improve employee productivity and satisfaction.

Your primary mission is to transform employee and business needs into well defined product capabilities, AI workflows, and platform enhancements while ensuring alignment with McKesson's employee experience strategy and roadmap.

Core Responsibilities and Impact

Business Analysis and Requirements Management

Partner with HR, IT, Corporate Functions, ServiceNow teams, and business stakeholders to understand challenges, pain points, and opportunities:

Gather and document business requirements

Facilitate requirements workshops

Define business processes and user journeys

Create user stories and acceptance criteria

Analyze current and future state processes

Identify automation and AI opportunities

Feature Definition and Backlog Support

Support the Product Owner on feature definition and backlog refinement for EmployeeWorks:

Define business value and success criteria

Create and prioritize user stories

Maintain and groom the product backlog under the Product Owner's direction

Define MVP and release scope

Analyze enhancement requests and recommend disposition

Partner with stakeholders to gather and qualify demand for Product Owner prioritization

Balance strategic initiatives with operational needs

Conversational AI Experience Design

Work closely with Conversational AI Engineers and platform teams to design employee experiences using ServiceNow and Moveworks capabilities. Examples include:

HR self service experiences

Benefits and payroll support

PTO and leave workflows

Employee onboarding journeys

IT support experiences

Knowledge retrieval experiences and agentic AI workflows

Employee task automation and manager self service capabilities

Product Roadmap Support

Partner with the Product Owner, platform leaders, and engineering teams to shape the EmployeeWorks roadmap:

Identify feature opportunities and define business cases

Analyze adoption trends

Evaluate stakeholder requests

Recommend future enhancements

Support roadmap planning and quarterly prioritization

Stakeholder Engagement

Serve as a trusted partner to business stakeholders and technology teams:

Facilitate working sessions and present recommendations

Drive alignment on priorities

Manage competing requirements

Communicate release updates

Support executive reporting

AI Capability and Innovation Enablement

Stay current on emerging AI, agentic AI, ServiceNow, and Moveworks capabilities:

Understand platform capabilities and evaluate new features

Recommend innovative use cases

Identify process transformation opportunities

Support business case development

User Experience and Adoption

Partner with employees and stakeholders to understand user needs and continuously improve experiences:

Gather user feedback and analyze adoption metrics

Identify friction points

Recommend experience improvements

Support change management activities

Data and Insights

Leverage platform analytics and employee feedback to drive decision making:

Analyze usage trends and monitor adoption metrics

Identify experience gaps

Measure business value

Develop recommendations based on data

About You

You are naturally curious, analytical, and business focused. You enjoy understanding how employees work, identifying opportunities for improvement, and translating business needs into technology solutions.

Product mindset. You think beyond requirements and focus on outcomes, adoption, business value, and user experience.

Strong business analysis skills. You excel at gathering requirements, understanding complex business processes, asking insightful questions, and documenting actionable recommendations.

AI curiosity. You are excited about emerging AI capabilities and understand how conversational AI can transform employee experiences.

Cross functional collaboration. You work effectively across business, product, engineering, UX, operations, and vendor teams.

Communication excellence. You can translate business needs into technical requirements and explain technical concepts in business terms.

Qualifications

To be successful in this role you have:

3+ years of experience as a Business Analyst, Product Owner, Product Analyst, Product Manager, Digital Experience Analyst, or similar role.

Experience gathering and documenting business requirements for enterprise technology initiatives.

Experience managing product backlogs, user stories, acceptance criteria, and prioritization activities.

Strong understanding of Agile delivery methodologies.

Experience working with cross functional teams including Product, Engineering, UX, Operations, and business stakeholders.

Ability to define features, business value, and measurable success criteria.

Strong analytical and problem solving skills.

Excellent communication, facilitation, and stakeholder management skills.

Experience evaluating technology solutions and translating business needs into product requirements.

Bachelor's degree or equivalent experience.

Preferred Qualifications

Experience with ServiceNow, Moveworks, employee experience platforms, or digital workplace technologies.

Experience Supporting HR, IT, Or Employee Services Functions.

Familiarity with conversational AI, virtual agents, copilots, generative AI, or agentic AI capabilities.

Familiarity with user journey mapping, service design, and employee experience methodologies.

Experience supporting enterprise platform implementations or digital transformation programs.

Strong understanding of analytics, reporting, and adoption measurement.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

Apply About employer

More about this job

Responsibilities

Translate employee and business needs into requirements, user stories, AI workflows, and platform enhancements for the EmployeeWorks experience on ServiceNow and Moveworks. Support the Product Owner with backlog and roadmap planning, stakeholder alignment, conversational AI experience design, adoption analysis, and continuous improvement.

Requirements

Requires at least three years of experience in business analysis, product, or a similar role, along with enterprise requirements gathering, backlog management, Agile delivery, and cross-functional collaboration experience. A bachelor's degree or equivalent experience is required; experience with ServiceNow, Moveworks, employee services, conversational AI, and adoption analytics is preferred.

Skills

Business Analysis
Requirements Gathering
Product Backlog Management
User Stories
Acceptance Criteria
Agile Delivery
Stakeholder Management
Conversational AI
ServiceNow
Moveworks
Employee Experience Design
User Journey Mapping
Data Analysis
Adoption Measurement
Facilitation
Product Roadmap Planning

Benefits

On-Demand Training
Certification Preparation
Technical And Leadership Courses
Certification Discounts
Association Perks

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Moveworks
EmployeeWorks
Conversational AI
Agentic AI
Generative AI
Virtual Agents
Copilots
Business Analysis
Product Analysis
Requirements Management
Product Backlog
User Stories
Acceptance Criteria
Agile
Product Roadmap
Employee Experience
Digital Workplace
HR Self-Service
IT Support
Knowledge Retrieval
Workflow Automation
User Journey Mapping
Service Design
Change Management
Adoption Metrics
Platform Analytics
Business Case Development
Stakeholder Management
Digital Transformation

Report this job