Find work in Canada.

324,702 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
restaurant manager
Ruth's Chris Steak House
Niagara Falls, ON
Full-time
Added 13 mins ago
Senior Technician (Biosciences) - 10647
Brunel Law School
Uxbridge, ON
Part-time
…Operating Procedures. You will assist the Principal Technical Manager (Biosciences) in delivering technical services, lead these activities when required, and take responsibility for…
Added 13 mins ago
Instructor, Technical Training
Air Transat
Montreal, QC
Full-time
Reporting to the Manager, Technical Training, the Instructor, Technical Training, will facilitate, develop, and ensure the compliance of Technical Operations training and the application of…
Added 13 mins ago
Communications & Brand Manager
Flynn Group of Companies
Mississauga, ON
$110,000 to $130,000 CAD / year
Full-time
Ongoing training through Flynn University and eLearning
Added 13 mins ago
HR & Office Manager
TRAPA Forest Products
Richmond, BC
Full-time
…evolve, we are seeking an experienced and confident HR & Office Manager to lead and strengthen our people, policy, and compliance…
Added 13 mins ago
Structural Steel Erection Foreman/Supervisor
STW Field Install & Welding Inc.
Timmins, ON
Full-time
Monitor project progress and report schedule, productivity, material, or manpower issues to the Project Manager.
Added 13 mins ago
Biotech Analyst - Level 1 - Bioseparations
SGS
Mississauga, ON
$26 to $27 CAD / hour
Full-time
…biopharmaceutical finished products or raw materials. Follow Training SOP for training and training…
Added 13 mins ago
Assistant Store Manager Winners Homesense Cambie & 7th Ave
TJX Canada – Winners, Marshalls, HomeSense
Vancouver, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 13 mins ago
Security Supervisor - Halifax Shopping Centre
GardaWorld
Halifax, NS
Part-time
Training: Ongoing training and professional development opportunities
Added 13 mins ago
Assistant Store Manager
SPIER & MACKAY
Toronto, ON
Full-time
We are seeking a dynamic and energetic Assistant Store Manager to join our team at either our Heartland Mississauga & Yorkville location in Toronto.In this position, you will play a key…
Added 13 mins ago
Manager, Global Benefits
Geotab
Toronto, ON
Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and…
Added 13 mins ago
Manager, Global Benefits
Geotab
Oakville, ON
Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and…
Added 13 mins ago
Manager, Global Benefits
Geotab
Waterloo, ON
Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and…
Added 13 mins ago
Retail District Manager
Danier
Vaughan, ON
Full-time
As District Manager, you will be responsible for leading a portfolio of stores, driving sales performance, developing exceptional talent, and ensuring a consistent luxury customer…
Added 13 mins ago
Senior Store Manager
Danier
Saskatoon, SK
Full-time
…competitive salary with sales incentives, professional sales training, a subsidized comprehensive group benefits package and generous product discounts. Our First Canadian Place opportunity…
Added 14 mins ago
Youth Guitar Program Volunteer
YMCA of Southwestern Ontario
London, ON
· Maintain regular communication with the Program Supervisor or Child & Youth Manager
Added 14 mins ago
Store Manager - Place Montreal Trust
Laura Canada
Montreal, QC
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
Added 14 mins ago
Labourer
Stella-Jones
Neepawa, MB
Under the direction of the Production Manager and Production Supervisors carries out various tasks in regards to production needs.
Added 14 mins ago
Quality Assurance Specialist
Weber Manufacturing Technologies
Midland, ON
…hands-on plant inspection. You will work alongside our Quality Manager and the manufacturing/ engineering teams and be on the production floor every day, working with production and giving…
Added 14 mins ago
Project Engineering Manager (Automation)
Eclipse Automation
Cambridge, ON
Job Title: Project Engineering Manager (Automation)
Added 14 mins ago
HVAC Commercial Estimator
Sinclair Supply
Calgary, AB
Full-time
…stakeholders; and any other related tasks as assigned by the Manager, Commercial Sales, or other senior…
Added 14 mins ago
Outside Sales Representative
Sinclair Supply
Regina, SK
Full-time
In conjunction with the Corporate Sales Manager, develop, evaluate and execute an annual sales plan for existing accounts and identify new growth opportunities for the territory.
Added 14 mins ago
IT Support Specialist - 12 Month Contract
Rethink Canada
Toronto, ON
Contract
Support the macOS client deployment workflows built with Apple Business Manager, Simple MDM and Munki for new and re-deployed devices.
Added 14 mins ago
Retail & Warehouse Associate 1
Midwest co-operative services
Saugeen Shores, ON
$17.95 to $21 CAD / hour
Part-time
…Warehouse Associate 1. Under the direction of the Retail Location Manager, the Retail & Warehouse Associate - 1 supports both the retail floor and warehouse operations. This role provides…
Added 14 mins ago
Manufacturing Engineer
Porter Engineered Systems - A Division of Pangeo Group
Windsor, ON
Full-time
Provide technical support and training to production staff.

Apex Systems

Enterprise Customer Success Manager

Toronto, ON, Canada

Pay: $50 to $60 USD / hour
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 5+ years previous Customer Success or other relevant experience
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job#: 3053853

Job Description:

Enterprise Customer Success Manager

overview

Our client, are looking to add to an Enterprise Customer Success Manager, specializing in the client's product, to help support and grow the client's product deployments. The right person for this role is scrappy and resourceful - someone who doesn’t wait for a perfect playbook but builds one. They are naturally curious about how things work, both on the product side and inside a retailer’s operations, and they approach every problem with a genuine drive to solve it. Most importantly, they treat their retailers’ success as their own: when a retailer wins, they win. In this role, you will have responsibilities including, but not limited to, providing proactive and strategic guidance on optimal usage of the client's product offerings, serving as the internal voice of the retailer, cross-functional internal coordination of retailer requests/initiatives, and assisting with the development of the customer success processes, metrics and engagement strategies throughout the customer lifecycle.

About The Job

Develop and lead the onboarding, adoption, and scaling strategy for a portfolio of retail partners leveraging the client's product
Collaborate with Business Development, Enterprise Solutions and Product teams to execute on and help create playbooks, data points, tools and resources to educate and encourage the adoption and scaling of the client's product usage on the platform
Be a subject matter expert on client's product order management capabilities and how they interact with and augment our client's other enterprise offerings, and provide consultative services to internal and external audiences to educate on best practices and tactics for optimal success on the platform
Help develop partner-facing collateral and lead presentations to external audiences to evangelize the client's product offerings, including demonstrations of the suite of enterprise products and services
Establish a deep understanding of our client's business operations, including internal processes, functional group strategies, and competitive landscape context
Engage, educate, collaborate, and problem solve with internal and external partners at all levels of the organization

YOUR DAY TO DAY

Strategic Planning

For each retailer in your portfolio, develop a deep understanding of their business goals, strategies, and initiatives, and advise on how the client's product offerings play a role in those initiatives
Evangelize the client's product value proposition
Build and maintain strong relationships across multiple internal and external client stakeholders
Manage senior level (VP/Director) client relationships in partnership with the Account Management team

Analytical Support

Develop, advise and monitor retailer metrics and KPIs, leveraging these insights to drive business results and to understand how the client's product are performing for retailers

Product Knowledge

Develop and maintain deep expertise across all the client's product modules - including order management, menu and catalog configuration, production workflows, fulfillment, and reporting - and proactively identify ways retailers can leverage the platform to grow their prepared foods, deli, bakery, catering, and floral businesses
Provide expert consultation to clients on the client's product configuration and optimization, including:
Menu and catalog setup: advising retailers on how to structure product offerings, lead times, order windows, and customization options to maximize conversion and minimize production errors
Production workflow optimization: helping department managers use client's product production views and routing tools to reduce manual steps and improve fulfillment accuracy
Seasonal and high-volume planning: guiding retailers through configuring the client's product for peak demand periods (holidays)
Integration guidance: advising on how the client's product connects with retailer systems, our client's storefront, and other enterprise tools to create a seamless end-to-end order experience
Staying current on new client's product feature releases, deeply understanding what’s changing and why, and proactively translating that knowledge into concrete, timely recommendations for retailers on how to take advantage of new capabilities
Serving as a feedback loop between retailers and the client's product team - capturing use cases, pain points, and feature requests and translating them into actionable product insights

About You

5+ years previous Customer Success or other relevant experience
Prior experience should focus on enterprise and / or SaaS
Strong project/program management skills
Technical acumen to allow effective articulation of our client's Enterprise capabilities & offerings highly preferred
Experience with food service, deli, prepared foods, or catering operations highly preferred
Experience with grocery, operations, or logistics highly preferred
Excellent communication skills with the ability to distill complex issues
Comfort with large data sets and ability to extract business insights from analysis
Comfort with ambiguity and a rapidly evolving business landscape
Solid stakeholder management skills, both for internal and external stakeholders
Quick communication response times
Ability to manage across functions and present to leadership
Scrappy and resourceful - you don’t wait for a perfect playbook; you build one. You’re comfortable operating in ambiguity, finding a path forward even when the answer isn’t obvious, and iterating quickly when something isn’t working
Naturally curious about how things work - you ask “why” and “how” before jumping to solutions. You want to understand the product deeply, get under the hood of a retailer’s operations, and figure out what’s really driving a problem before you try to fix it
You treat retailer success as your own success. You’re not just managing accounts - you’re personally invested in the outcomes. When a retailer hits a milestone, launches a new department, or grows their order volume, you feel it. That ownership shows up in how you prioritize, how you communicate, and how you show up for your retailers every day
Positive, energetic, and influential relationship builder

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

Apply About employer

More about this job

Responsibilities

Lead onboarding, adoption, and growth strategies for retail partners using the client's enterprise product, providing consultative guidance on configuration, workflows, integrations, and best practices. Build stakeholder relationships, monitor retailer KPIs, coordinate partner needs across internal teams, and relay customer feedback to inform product improvements.

Requirements

Candidates should have at least five years of customer success or related experience, preferably in enterprise or SaaS environments, along with strong project management, communication, analytical, and stakeholder management skills. Technical acumen is preferred, and experience in food service, grocery, retail operations, or logistics is highly valued.

Skills

Customer Success Management
Enterprise Account Management
SaaS
Project Management
Program Management
Stakeholder Management
Strategic Planning
Data Analysis
KPI Monitoring
Product Expertise
Retail Operations
Order Management
Workflow Optimization
Integration Guidance
Cross-Functional Collaboration
Communication

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Enterprise SaaS
Retail Partners
Onboarding
Product Adoption
Account Management
Order Management
Menu Configuration
Catalog Configuration
Production Workflows
Fulfillment
Reporting
Retail Operations
Prepared Foods
Deli
Bakery
Catering
Floral
Integrations
KPI Monitoring
Data Analysis
Project Management
Program Management
Stakeholder Management
Cross-Functional Collaboration
Product Feedback
Seasonal Planning
Workflow Optimization
Business Development
Enterprise Solutions

Report this job