Retail QA Analyst

Job#: 3058932

Job Description:

Position Title: QA Analyst

Location: TBD

Duration: TBD

Job Type: TBD, Contract or Permanent

Work Model: TBD, Remote, Hybrid, or Onsite

About The Opportunity

We are seeking an experienced QA Analyst to help ensure the quality and reliability of Retail technology solutions. This role will execute comprehensive testing across internally developed applications, SaaS platforms, APIs, databases, and end-to-end integrations while partnering closely with Agile delivery teams to ensure releases meet defined business and technical requirements.

Key Responsibilities

• Contribute to test planning, estimation, prioritization, risk identification, and test coverage aligned with project timelines and release objectives.
• Design, execute, and maintain test cases across functional, regression, integration, system, end-to-end, smoke, exploratory, API, and data validation testing.
• Execute sprint-based testing activities for assigned Jira tickets and maintain accurate ticket statuses, comments, blockers, and supporting documentation.
• Create and maintain manual test scripts in qTest for each sprint while continuously refining regression test suites.
• Prepare test data and coordinate test environment readiness across integrated systems.
• Validate testing results and maintain clear, comprehensive test evidence and documentation.
• Identify, document, and manage defects when acceptance criteria or expected requirements are not satisfied.
• Track and communicate testing progress, quality risks, defect status, and release-readiness recommendations.
• Participate in Agile ceremonies, including backlog refinement, Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives.
• Collaborate with development and cross-functional teams to investigate, troubleshoot, and resolve defects efficiently.
• Support non-functional testing activities, including accessibility, performance, and security testing, as applicable.
• Maintain QA processes, standards, and documentation within Confluence in collaboration with the broader QA team.
  
  

Must-Have Qualifications

• 5+ years of professional experience in Quality Assurance or software testing.
• Hands-on experience testing Retail applications and technology solutions.
• Extensive experience creating, executing, and maintaining manual test scripts using qTest.
• Strong experience with Jira for sprint execution, defect management, and Agile delivery workflows.
• Experience with API testing and tools such as Postman.
• Hands-on SQL experience for database and data validation testing.
• Strong knowledge of software testing methodologies, test design, defect management, and Agile practices.
• Experience conducting functional, regression, integration, system, end-to-end, smoke, exploratory, API, and data validation testing.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to collaborate effectively within cross-functional Agile teams.
  
  

Nice-to-Have Qualifications

• Experience using Atlassian Rovo or similar AI capabilities to support QA activities and improve testing efficiency.
• Experience supporting non-functional testing, including accessibility, performance, and security testing.
• Experience maintaining QA processes and documentation within Confluence.
• Experience testing complex integrations across internally developed applications and SaaS platforms.
  
  

Required Experience

• 5+ years of relevant QA or software testing experience.
• Experience supporting Retail applications or Retail technology environments.
• Advanced experience with Jira and qTest.
• Hands-on experience with Postman and API testing.
• Hands-on experience with SQL and database validation.
• Experience working within Agile delivery environments and sprint-based development cycles.
  
  

Education & Certifications

• Bachelor’s degree in Computer Science or a related field.
• An equivalent combination of education and relevant professional experience will be considered.
  
  

Application Process

If interested, please apply directly or contact the Everforth recruitment team for additional information.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.