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Apex Systems

Retail Scrum Master/Release Manager

Montreal, QC, Canada

$95 to $130 CAD / hour · Contract

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Job details

Pay: $95 to $130 CAD / hour
Job type: Contract
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job#: 3058930

Job Description:

Position Title: Scrum Master & Release Manager

Location: TBD

Duration: 6 month contract with possibility of extension, or conversion

Job Type: Contract to Hire

Work Model: Hybrid

About The Opportunity

We are seeking an experienced Scrum Master & Release Manager to support Agile delivery and manage the end-to-end release lifecycle for a Retail Platform. This role will facilitate Agile teams, coordinate enterprise application releases, and help ensure delivery commitments are completed with quality, predictability, and operational readiness.

The successful candidate will balance team-level Scrum leadership with program-level release governance across Product, Development, QA, Operations, Support, and external vendor teams.

Key Responsibilities

Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-Ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
Coach delivery teams on Scrum, Kanban, Agile best practices, accountability, collaboration, and continuous improvement.
Partner with Product Owners to maintain prioritized, well-defined backlogs and ensure Jira artifacts align with platform governance standards.
Own the end-to-end release management process, including release scope, deployment plans, rollback procedures, validation results, approvals, sign-offs, and release notes.
Coordinate release readiness activities across Development, QA, Product, L2 Support, Operations, leadership, and external vendors.
Monitor sprint execution, velocity, capacity, delivery trends, milestones, risks, and cross-team dependencies.
Identify and remove delivery blockers while escalating significant risks and recommending mitigation strategies.
Confirm release readiness criteria are achieved before deployment and support post-deployment validation.
Support incident reviews, deployment retrospectives, defect triage, and root-cause analysis activities.
Communicate release status, delivery health, risks, dependencies, and milestones to technical, business, and executive stakeholders.
Manage multiple simultaneous initiatives and competing priorities, adjusting delivery plans as business needs evolve.
Serve as a trusted delegate for program coordination activities when the Release Train Engineer is unavailable.
Independently drive day-to-day delivery decisions and initiatives with limited oversight.

Must-Have Qualifications

Strong knowledge of Scrum, Kanban, Agile delivery frameworks, and release management practices.
Demonstrated experience facilitating Scrum ceremonies and coaching cross-functional teams.
Experience coordinating production releases for enterprise applications.
Strong working knowledge of Jira, Confluence, or comparable Agile delivery platforms.
Experience managing release readiness activities, deployment plans, rollback procedures, operational controls, and post-deployment validation.
Strong backlog management, sprint planning, dependency coordination, and delivery forecasting capabilities.
Ability to manage multiple concurrent releases, priorities, and stakeholder groups.
Excellent facilitation, organizational, problem-solving, and stakeholder management skills.
Ability to influence teams and stakeholders without direct authority.
Strong verbal and written communication skills with the ability to work with technical, business, and executive audiences.

Nice-to-Have Qualifications

Experience supporting Retail platforms or Retail technology environments.
Experience working within a scaled Agile environment such as SAFe.
Experience coordinating vendor-led releases alongside internal development teams.
Experience supporting incident reviews, deployment retrospectives, and root-cause analysis.
Familiarity with Agile delivery metrics, capacity planning, velocity reporting, and operational trend analysis.

Required Experience

4+ years of experience working in Agile delivery environments.
3+ years of experience facilitating Scrum teams.
Experience coordinating production releases for enterprise applications.
Experience working with cross-functional teams in complex technology environments.
Experience using Jira, Confluence, or similar Agile management platforms.
Experience interacting with executive and senior leadership stakeholders.

Education & Certifications

Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
An equivalent combination of education and relevant professional experience will be considered.
Certified ScrumMaster, Professional Scrum Master, SAFe Scrum Master, or an equivalent Agile certification is required.

Application Process

If interested, please apply directly or contact the Everforth recruitment team for additional information.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Facilitate and coach Agile teams, manage backlogs and delivery progress, and coordinate dependencies, risks, and stakeholder communications. Own the end-to-end release lifecycle, including readiness, deployment planning, approvals, validation, and post-release reviews.

Requirements

Requires at least four years in Agile delivery, three years facilitating Scrum teams, enterprise production release coordination experience, and experience with cross-functional teams and Jira, Confluence, or similar tools. A relevant bachelor's degree or equivalent experience and an Agile certification such as Certified ScrumMaster, Professional Scrum Master, or SAFe Scrum Master are required.

Skills

Scrum
Kanban
Agile Delivery
Release Management
Scrum Facilitation
Team Coaching
Jira
Confluence
Backlog Management
Sprint Planning
Release Readiness
Deployment Planning
Dependency Coordination
Stakeholder Management
Risk Management
Delivery Forecasting

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Scrum
Kanban
Agile
Release Management
Jira
Confluence
Retail Platform
SAFe
Certified ScrumMaster
Professional Scrum Master
SAFe Scrum Master
Sprint Planning
Backlog Refinement
Release Readiness
Deployment Plans
Rollback Procedures
Post-Deployment Validation
Velocity Reporting
Capacity Planning
Dependency Management
Risk Mitigation
Incident Reviews
Root-Cause Analysis
Defect Triage
Operational Readiness
Cross-Functional Teams
Vendor Coordination

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