Salesforce Administrator

Job#: 3042750

Job Description:

Salesforce Administrator

Apex Systems is a global IT services provider and our consulting practice has an opening for a Salesforce Administrator who will drive the innovative use of Financial Service Cloud as a productivity tool and Einstein Analytics and business platform and providing coaching to your team members at a Top Five Bank.

Client: Big 5 Bank

Location: Hybrid, Downtown Toronto (1-2 days a week)

Terms: 6m contract, with a strong potential to extend

Job Responsibilities:

• Serves as a subject matter expert (SME) who drive the innovative use of Salesforce/FinancialForce as a productivity tool and business platform.
• Remains current on FinancialForce/salesforce best practices and technologies and advising on these practices for salesforce-based solutions.
• Strong understanding of Einstein Analytics.
• Performs day-to-day administrative tasks, such as customizing and implementing profiles, roles, security settings, rules, dashboards, reports, etc.
• Interfaces with end users to understand feature requirements and/or address support issues, working collaboratively with Finance, Product Management, Salesforce admins and Salesforce developers on more complex requests and issues.
• Maintains and enhances visual layouts, click links, integrations, workflow rules and business logic to enhance business processes and improve user experience.
• Develops, launches, and manages in-depth dashboards and reports for all team functions at both management and individual levels.
• Works with salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
• Maintains System, Security, and Integrity - design, create and maintain multiple user setup, roles, profiles, and hierarchies; grant/remove and maintain user licenses; maintain security including sharing rules and security levels; map hierarchies and reassign records in response to personnel changes.
• Pulls and analyzes reports across multiple affiliate networks & platforms.
• Establishes key performance metrics to advise leadership on trends and strategies from disparate data sources.
  
  

Qualifications.

• 4+ Salesforce.com Administration experience
• Experience in Salesforce.com administration experience overall; exposure to FinancialForce and Einstein Analytics is preferred.
• Proven experience documenting and analyzing processes, procedures, and/or policies.
• Capable of managing the migration of change sets from development and testing sandboxes into the production instance.
• Excellent verbal and written communication skills; ability to communicate effectively with individuals at different levels and cultural backgrounds within the organization.
• Experience creating complex, targeted and customized data analysis.
• Strategic thinker with ability to problem solve & brainstorm; role will require both independence & team communication.
• Bachelor's degree in Finance and Accounting or related field is preferred, master’s degree is a Plus
• Valid Salesforce Certificate holder is a MUST
  
  

Apex pay scales are determined by role, experience, skill set, and location. For this new position, the estimated hourly range is provided below as a guideline; however, total compensation may vary based on individual circumstances.

Hourly Range: $50.00-$62.00/hr.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.