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Added 5 mins ago
Sr Director, Engineering & Fac. & Validation
Emergent Biosolutions
Winnipeg, MB
As a Site Lead Team Member, interface with senior internal stakeholders, external partners and regulatory agencies to represent EFV capabilities and ensure alignment and delivery on…
Added 5 mins ago
Senior Thermal Engineer/MTS
MDA
Brampton, ON
Full-time
Demonstrated experience acting as a thermal lead, technical authority, or discipline specialist on major aerospace development programs.
Added 5 mins ago
Senior Implementation Engineer
Adyen
Toronto, ON
$170,000 to $240,000 CAD / year
As a Senior Implementation Engineer at Adyen, you will lead the design and delivery of mission-critical payment integrations for some of the world’s largest global companies.
Added 5 mins ago
Développeur(euse) principal(e), Logiciels IA | Senior AI Software Developer
S & E Services Limited Partnership
Montreal, QC
Full-time
Added 5 mins ago
Head of Fraud Operations (Banking)
Wealthsimple Technologies
Remote, Canada
$155,000 to $175,000 CAD / year
Full-time · Remote
As Head of Fraud Operations (Senior Manager level), you will lead the operational engine safeguarding Wealthsimple and its clients. Overseeing a high-performing, cross-functional…
Added 5 mins ago
Forward Deployed Strategist
Lazer
Remote, Canada
Full-time · Remote
Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product…
Added 5 mins ago
Lead Technical Support Specialist
Open Text Corporation
Waterloo, ON
The Lead Technical Support Specialist is a key technical contributor within OpenText Global Technical Support. The role owns complex and highly visible client issues from investigation…
Added 19 mins ago
Senior Claims Adjuster/Analyst
Facility Association
Toronto, ON
Contract
Join Our Team as a Senior Claims Analyst/Adjuster: Elevate Your Career in Insurance
Added 19 mins ago
Director, Network Build
Xplore Inc.
Canada
Full-time
As the Regional Director, Network Build, you will lead a team responsible for the successful execution of all network implementation activities associated with Xplore’s Fibre-to-the-Home…
Added 19 mins ago
Senior Business Analyst - Payment Flows
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$60 to $70 CAD / hour
Contract
…Mitigation, Communication, Testing, and People Change Management. The Senior Business Analyst is also responsible for leading project management activities, including planning, coordinating…
Added 19 mins ago
Senior PIA Specialist - (Privacy Impact Assessment)
iPartner Consulting
Toronto, ON
Contract
Ability to interpret technical architecture, process flows and data-flow diagrams
Added 19 mins ago
Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$90 to $108 CAD / hour
Contract
…a team of 9 and will interact with various other teams and senior executives on an internal basis. Performance will be measured by hitting timelines and the quality of work delivered. The…
Added 19 mins ago
Digital Technical Delivery Lead
Raise
Calgary, AB
Contract
The Senior Digital Technical Delivery Lead will report into an enterprise Digital Program and focuses on leading delivery teams in the planning, design, development in support of the…
Added 19 mins ago
Product Line Manager - Geomembrane & Specialty Market
IPG
NB · New Brunswick, Canada
Full-time
Position Purpose: Lead the growth and success of an assigned product line by developing market-driven strategies, identifying new opportunities, and advancing product innovation. Through…
Added 19 mins ago
Senior Manager, Enterprise Risk - Internal Audit & Controls with audit experience T1 (Soc1, Soc2)
MNP
Montreal, QC
Full-time
Lead the proposal, planning and delivery of enterprise risk services engagements with a focus on risk management & internal audit services across a range of industries
Added 19 mins ago
Senior Product Manager
Trudell Medical International
London, ON
Full-time
The Senior Product Manager at Trudell Animal Health serves as the strategic champion and operational driver for our rapidly expanding portfolio of companion animal and equine healthcare…
Added 19 mins ago
Senior Advisor, Marketing
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
Full-time
As a Senior Marketing Advisor, you will play a key role in developing and executing content marketing initiatives that showcase our experts, projects, approach, and responsible commitments.…
Added 19 mins ago
Senior Data Scientist, AI Solutions
Bank of Canada
Ottawa, ON
Full-time
Lead solution delivery from concept to operations : Oversee the full lifecycle of AI initiatives, from discovery and architectural design through development, deployment, and operational…
Added 19 mins ago
Senior Instrumentation and Control System Engineer
BBA Consultants
AB · Edmonton, AB
Full-time
…digital services offering. In this role, you will work as a technical consultant and trusted advisor. We are looking for professionals who are interested in evolving as seller-doers:…
Added 19 mins ago
Lead Software Architect
Maestronic
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Lead architecture and technical design reviews.
Added 19 mins ago
Site Manager
Brenntag
Leduc, AB
$110,000 to $125,000 CAD / year
Full-time
This position reports directly to the Senior Operations Manager West. Positions reporting to this role may or may not include the following (varies by District): Shift Supervisor;…
Added 19 mins ago
Senior Design Engineer
Fluor Corporation
Vancouver, BC
Full-time
The purpose of this position is to provide the essential administrative processes, technical knowledge, and direction as listed. This role has the responsibility to promote Fluor’s…
Added 19 mins ago
Principal Resource Geologist
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
$138,000 to $170,000 CAD / year
Full-time
You are a recognized technical leader with deep expertise in geostatistics, estimation, and complex porphyry systems, combined with the judgment and influence required to guide high-impact…
Added 20 mins ago
Senior Manager, Strategic Sourcing
VitalBio
Oakville, ON
Full-time
Lead supplier selection and initial qualification, design and execute RFP/RFQ processes, comparing suppliers on price, quality, lead time, compliance, and value-added capabilities…
Added 35 mins ago
Senior Environmental Risk Assessor
Stantec
Waterloo, ON
Full-time
In this senior role, you will act as a technical leader, project manager, mentor, and trusted advisor to clients and regulators on complex contaminated site projects across Ontario and…

Apex Systems

Senior Conversational AI Engineer/Architect (P4)

Mississauga, ON, Canada

Pay: $85 to $95 USD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job#: 3052420

Job Description:

Senior Conversational AI Engineer (P4)

Senior Conversational AI Engineer, EmployeeWorks Platform

As a Senior Conversational AI Engineer, EmployeeWorks Platform at Client, you'll be responsible for driving the success, adoption, and continuous evolution of AI powered employee experiences built on the ServiceNow and Moveworks platforms. You are a critical, high leverage technical leader who operates at the intersection of Digital Workplace, HR, Enterprise Architecture, ServiceNow, Security, Product Management, and Engineering.

Your primary mission is to translate complex employee and business process challenges into innovative, high impact conversational AI solutions. This role provides end to end ownership of technical success, enabling you to design, architect, build, deploy, tune, and optimize AI powered experiences while influencing platform strategy, architecture standards, and future roadmap decisions.

As a senior technical leader, you will not only deliver capabilities on the current platform but also help define how conversational AI, agentic AI, and enterprise automation capabilities evolve across Client.

Core Responsibilities and Impact

Full Stack Ownership

Partner deeply with business stakeholders throughout the complete lifecycle of conversational AI solutions on the ServiceNow and Moveworks platforms, including vision alignment, requirements discovery, solution architecture, design, build, implementation, tuning, testing, deployment, and adoption.

Advanced AI Solution Design

Architect, design, and consult with stakeholders to develop high impact conversational AI solutions that solve complex employee, HR, IT, and enterprise service challenges. Help teams leverage AI in innovative and meaningful ways to improve employee experiences and business outcomes.

Integration and Implementation

Design and implement secure, scalable, and high performing integrations between ServiceNow, Moveworks, Workday, ADP, Microsoft 365, SharePoint, Entra ID, Okta, and other enterprise systems using modern integration and API patterns.

Platform and Product Partnership

Work closely with platform owners, Engineering, Architecture, ServiceNow, Moveworks, Security, and business teams on new capability rollouts. Influence platform direction by synthesizing stakeholder feedback, technical challenges, adoption insights, and enterprise requirements.

Architecture Standards and Design Review

Own the architecture standards, reference patterns, and design review process for conversational and agentic AI at Client. Approve solution designs before build, arbitrate technical trade offs across initiatives, and shape Client's long term conversational AI and agentic AI roadmap.

Technical Mentorship and Reusable Assets

Mentor Conversational AI Engineers through design reviews, code and configuration review, and pairing, and own the shared library of reusable prompts, agent patterns, integration components, and accelerators the team builds from. Lead efforts to improve AI responses, retrieval performance, workflow orchestration, prompt effectiveness, knowledge grounding, and context management.

About You

You are a highly technical generalist and builder with a deep understanding of enterprise systems, AI technologies, and large scale platform implementations. You combine strong engineering skills with strategic thinking and a relentless focus on delivering business value.

Technical acumen and curiosity mindset. You are a rapid learner with exceptional technical aptitude and a desire to understand both business and technical challenges. You naturally ask how something works, why it was built that way, and how it can be improved, and you enjoy diving deep into enterprise architectures, AI technologies, integrations, workflows, and emerging technologies.

Technical mastery. You possess deep expertise in:

Conversational AI architectures and Large Language Models
Prompt engineering, context engineering, and Retrieval Augmented Generation (RAG)
Enterprise search and knowledge retrieval
API based systems integration and data modeling
ServiceNow platform architecture and Moveworks platform configuration
Workflow automation and identity and access management
Agentic AI architectures and enterprise AI governance

Product excellence obsession. You demonstrate strong product judgment and are passionate about creating intuitive, scalable, and impactful employee experiences, consistently balancing business needs, technical feasibility, and user experience.

Reusability and scale. You actively capture best practices, share successful patterns, and help transform solutions into reusable templates, frameworks, accelerators, and implementation standards.

Stakeholder partnership and communication. You build strong partnerships across technical and business teams and are skilled at developing architecture diagrams, technical designs, solution proposals, implementation roadmaps, product documentation, executive presentations, and demonstrations tailored to diverse audiences.

Strategic guidance and influence. You serve as a trusted technical advisor to stakeholders and leadership teams, helping navigate complex technical and organizational challenges while enabling teams to effectively leverage conversational AI and automation capabilities.

Qualifications

To be successful in this role you have:

8+ years of experience in software, platform, solutions, or ServiceNow engineering, solutions architecture, forward deployed engineering, or consulting engineering, including 3+ years designing and building conversational, generative, or agentic AI solutions, or an advanced degree with 6+ years of relevant experience.
Demonstrated ability to operate across multiple business functions and technical domains with a strong ability to learn quickly and solve complex enterprise challenges.
Experience designing, building, and deploying conversational AI solutions, virtual agents, AI assistants, copilots, or enterprise automation platforms.
Strong experience designing and delivering full stack workflows, integrations, and automations using REST APIs, ServiceNow Flow Designer, Azure Functions, Workato, Power Platform, AWS services, or similar technologies.
Deep understanding of Large Language Models, prompt engineering, context engineering, retrieval strategies, AI orchestration, and enterprise AI architecture.
Hands on experience with scripting and programming languages such as Python, JavaScript, PowerShell, Go, or similar technologies.
Proven ability to independently determine technical approaches, architecture patterns, and implementation strategies for complex cross functional initiatives.
Experience leading technical projects and coordinating cross functional teams while influencing stakeholders across multiple departments.
Strong understanding of enterprise architecture, security, identity management, authentication, and integration best practices.
Bachelor's degree or equivalent experience.

Preferred Qualifications

Hands on experience with Moveworks platform implementation, administration, or configuration.
Experience with ServiceNow Virtual Agent, AI Search, Now Assist, Employee Center, Knowledge Management, and Flow Designer.
Experience implementing Retrieval Augmented Generation (RAG), semantic search, vector databases, knowledge orchestration, and agentic AI solutions.
Proven track record of driving adoption and value realization across medium to large enterprise deployments.
Strong understanding of enterprise knowledge management, search optimization, content governance, and AI data readiness practices.
Demonstrated passion for staying current with emerging AI technologies, frameworks, and industry trends, and applying them thoughtfully to build scalable, reliable, and secure enterprise solutions.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Own the end-to-end design, implementation, integration, deployment, and optimization of conversational AI solutions across ServiceNow, Moveworks, and connected enterprise systems. Set architecture standards and roadmap direction, improve AI performance and adoption, and mentor engineers while partnering with business and technical stakeholders.

Requirements

Requires 8+ years of relevant engineering, architecture, or consulting experience, including 3+ years designing and building conversational, generative, or agentic AI solutions; an advanced degree with 6+ years of relevant experience is an alternative. Candidates need hands-on experience with enterprise AI, integrations, automation, programming, security, and cross-functional technical leadership; a bachelor's degree or equivalent experience is required.

Skills

Conversational AI Architecture
Large Language Models
Prompt Engineering
Context Engineering
Retrieval-Augmented Generation
Enterprise Search
ServiceNow
Moveworks
API Integration
Workflow Automation
Agentic AI
Python
JavaScript
Identity and Access Management
Enterprise AI Governance
Technical Leadership

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Moveworks
Workday
ADP
Microsoft 365
SharePoint
Entra ID
Okta
Large Language Models
Prompt Engineering
Context Engineering
Retrieval-Augmented Generation
Semantic Search
Vector Databases
Knowledge Management
AI Search
Now Assist
Employee Center
ServiceNow Flow Designer
REST APIs
Azure Functions
Workato
Power Platform
AWS
Python
JavaScript
PowerShell
Go
Identity and Access Management
Enterprise AI Governance

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