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Added 28 mins ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 1 hour ago
Facilities Project Manager
Give and Go Prepared Foods
Toronto, ON
Give & Go Prepared Foods is seeking a Facilities Project Manager to lead corporate facilities maintenance engineering across our manufacturing, storage, and office locations.
Added 1 hour ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
Migration and Risk Management: Experience delivering a system migration, cutover, or pricing change with meaningful customer and revenue implications. Strong understanding of testing,…
Added 3 hours ago
AH
Senior Advisor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Provide Client Support & Stakeholder Engagement Build and maintain collaborative relationships with HR teams, operational leaders, unions (as applicable) & key stakeholders. Provide expert…
Added 3 hours ago
AH
Operational Clinical Informatics Lead
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AB · Greater Edmonton Metropolitan Area
- Full-time
The Clinical Operations Informatics Office (COIO) Operational Informatics team provides coordinated, consistent, and sustainable informatics support across Urban and Rural Acute Care,…
Added 3 hours ago
M
RQ00829 - Product Manager - Senior
Maarut
Toronto, ON
- Contract
Continuously prioritize the delivery backlog using clinical value, stakeholder needs, operational impact, delivery capacity, risk, dependencies, and strategic alignment.
Added 8 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 9 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 12 hours ago
SL
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…resolution and partners across Finance, Journey and Platform teams, delivery stakeholders, and senior leadership to strengthen portfolio transparency, decisions, and execution. The role…
Added 13 hours ago
M
IAM RBAC Business Solution Analyst Lead
Marsh
Toronto, ON
- Full-time
Improve service quality by reducing provisioning delays, access errors, unnecessary manual activity, policy exceptions, and operational risk.
Added 14 hours ago
BF
Safety Manager, Special Projects
BC Ferries
Victoria, BC
- Full-time
…budget allocation, scheduling, facilitation, communication and delivery (implementation) of a variety of emergent risk, safety-driven projects and…
Added 14 hours ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Conducts assessments of financial, operational, contractual, and reputational risk and develops mitigation strategies.
Added 14 hours ago
D
Manager, M&A Execution, Human Capital
Deloitte
Toronto, ON
- Full-time
As a Manager within Deloitte’s M&A Execution, Human Capital team, you will lead the delivery of Human Capital workstreams across mergers, acquisitions, divestitures, carve-outs,…
Added 15 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The role partners closely with Operations leaders, Technology, Risk, Compliance, Transformation, Data and external providers to implement sustainable solutions within Meridian standards and…
Added 15 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
The role partners closely with Operations leaders, Technology, Risk, Compliance, Transformation, Data and external providers to implement sustainable solutions within Meridian standards and…
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O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
Contribute to CI/CD, deployment automation, and cloud-operational practices for Java services on GCP, working with partner teams to improve release consistency and reduce delivery risk.
Added 15 hours ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
The Manager, Software Development leads the newly formed engineering team delivering the Image & Fax Aviator Platform. This first-line manager will recruit, onboard, coach, and directly…
Added 15 hours ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines, business technology architecture, and risk and production capacity -…
Added 15 hours ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Delivery of integrated operational risk reviews that provide a holistic view of risks, controls, dependencies, and operational outcomes.
Added 15 hours ago
Manager, Underwriting - Programs & Operations - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
WSI is a specialty insurer within the Wawanesa group of companies, helping Canadian organizations navigate complex risk to thrive in a changing world. Working closely with its distribution…
Added 15 hours ago
Manager, Analytics
Scotiabank
Toronto, ON
The Manager, Analytics is responsible for leading a high-performing team of analytics professionals to deliver actionable insights that drive business strategy and performance across…
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Senior Manager, Learning Design & Delivery - Toronto, ON
Scotiabank
Toronto, ON
…day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct…
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Senior Supervisor Construction
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Construction Supervisor, you’ll lead construction planning and execution across Gibson Energy’s growth and maintenance capital programs. You’ll provide leadership to field…
Added 15 hours ago
BS
Senior Project Manager
Blackline Safety
Calgary, AB
- Full-time
Blackline Safety is seeking an experienced Senior Project Manager to join our Business Information Technology (BIT) team. This role is responsible for leading a diverse portfolio of…
Added 16 hours ago
I
Product Manager - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Seeking a Senior Product Manager with mandatory healthcare experience to lead product strategy, roadmap development, and backlog prioritization for enterprise digital health integrations.…

Apex Systems

Senior/Lead Business Analyst- BMT

Toronto, ON, Canada

$45 to $60 USD / hour · Contract

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Job details

Pay: $45 to $60 USD / hour
Job type: Contract
Apply by: Nov 27, 2026
Experience: Minimum of 7 years of progressive Business Analyst experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job#: 3052359

Job Description:

Program 1: BMT Billing Automation

Lead Business Analyst, Commercial Banking and Billing Automation

Employment Type: Contract

Location: Toronto, Ontario, Hybrid

On-Site Requirement: Mondays and potentially the first Friday of each month

Target Start Date: As soon as possible, with onboarding targeted before the end of October

Contract Duration: Approximately 12 months, with potential extension

Position Overview

Apex Systems is seeking an experienced Lead Business Analyst to support Our Client’s Business Management Technology, or BMT, billing automation program.
The program will modernize and automate a highly manual billing and file-processing environment. The current process involves approximately 100 files received from multiple sources and managed through manual, email-based workflows. The selected Lead Business Analyst will establish the requirements approach, lead discovery, facilitate complex stakeholder discussions, and provide direction to a supporting Senior Business Analyst.
This position requires significant experience in commercial or corporate banking, along with the ability to bring structure, clarity, and momentum to an evolving program.

Key Responsibilities

Own the business analysis strategy, work plan, and requirements approach for the BMT billing automation program.
Lead current-state discovery across approximately 100 files, source systems, business processes, and manual workflows.
Review available documentation and identify gaps requiring additional analysis or stakeholder input.
Facilitate focused requirements sessions with business, operations, technology, and development stakeholders.
Translate complex and sometimes loosely defined business needs into clear, actionable requirements.
Ask targeted questions and maintain control of discussions involving large or highly detailed stakeholder groups.
Document current-state and future-state workflows, business rules, data requirements, process dependencies, and exception scenarios.
Develop and maintain business requirements documents using Microsoft Word and Visio.
Partner with development and architecture teams as the future solution and database design are defined.
Establish clear deliverables, milestones, dependencies, risks, and decision points.
Provide direction and work assignments to the Senior Business Analyst.
Review and validate detailed analysis and documentation completed by the Senior Business Analyst.
Support the development of business requirements targeted for completion by the end of December and draft solution requirements targeted for January.
Contribute to the business case planned for February.
Ensure stakeholder sessions are well prepared, efficient, and productive so that business teams can continue supporting daily operations.
Escalate risks, unresolved decisions, and requirements gaps that could affect delivery timelines.

Required Qualifications

Minimum of 7 years of progressive Business Analyst experience.
Demonstrated experience leading complex business analysis workstreams or transformation programs.
Strong commercial or corporate banking experience.
Working knowledge of commercial banking products and services, including:
- Deposit products
- Cash management services
- Corporate or commercial client servicing
- Billing processes
- Back-office financial operations
Proven ability to plan and structure business analysis activities in environments where the solution is not fully defined.
Strong experience leading difficult or complex stakeholder discussions.
Advanced requirements gathering, process analysis, and documentation skills.
Strong process-mapping experience using Microsoft Visio.
Advanced proficiency with Microsoft Word and formal business requirements documentation.
Exceptional verbal communication skills, with the ability to communicate clearly, precisely, and confidently.
Ability to work independently, manage ambiguity, and drive stakeholders toward decisions.
Bachelor’s degree in business, economics, computer science, technology, engineering, or a related discipline.

Preferred Qualifications

Previous billing automation or billing transformation experience.
Experience building requirements for a new database, workflow solution, or operational platform.
Experience working within a major Canadian financial institution.
Experience with Jira and Confluence.
Engineering education or professional background.
Experience supporting business cases and solution requirements.

Success Profile

The successful candidate will be a highly seasoned Business Analyst who can quickly establish a plan, structure an ambiguous assignment, and ask incisive questions. Direct knowledge of a specific technology is less important than the ability to lead, organize, facilitate, and produce high-quality outcomes in a demanding stakeholder environment.

Interview Process

Initial interview with the client hiring manager.
Second interview with the hiring manager’s leader or members of the delivery team.
Professional reference checks may be required.
Candidates are not expected to provide confidential work samples from previous banking engagements.

Apex pay scales are determined by role, experience, skill set, and location. For this new position, the estimated hourly range is provided below as a guideline; however, total compensation may vary based on individual circumstances.

Hourly Range: $50.00/hr.-$70.00/hr.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Lead the business analysis strategy and discovery for a commercial banking billing automation program, documenting current and future workflows, business rules, data needs, dependencies, and exceptions. Facilitate stakeholder sessions, guide a supporting Senior Business Analyst, coordinate with development and architecture teams, and manage deliverables, risks, and decisions.

Requirements

Requires at least seven years of progressive Business Analyst experience, strong commercial or corporate banking knowledge, and a track record leading complex analysis and stakeholder discussions. Candidates should have advanced requirements and process documentation skills, proficiency with Visio and Word, a relevant bachelor’s degree, and the ability to structure ambiguous work independently.

Skills

Business Analysis
Commercial Banking
Requirements Gathering
Stakeholder Management
Process Analysis
Process Mapping
Microsoft Visio
Microsoft Word
Billing Automation
Cash Management
Deposit Products
Workflow Analysis
Data Requirements
Jira
Confluence

Benefits

On-Demand Training
Certification Preparation
Technical And Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Business Management Technology
Commercial Banking
Corporate Banking
Billing Automation
Business Analysis
Requirements Gathering
Business Requirements
Solution Requirements
Current-State Discovery
Future-State Workflows
Process Mapping
Microsoft Visio
Microsoft Word
Jira
Confluence
Cash Management
Deposit Products
Corporate Client Servicing
Back-Office Financial Operations
Database Design
Workflow Solutions
Data Requirements
Business Rules
Stakeholder Facilitation
Risk Management
Business Case Development

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