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Apex Systems

Senior Program Manager, Salesforce Transformation

Toronto, ON, Canada

Pay: $90 to $110 USD / hour
Job type: Contract
Apply by: Oct 26, 2026
Experience: 10+ years of relevant project or program management experience.
Posting language: English
Posted: Sep 26, 2026

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Original job description

Job#: 3053773

Job Description:

Senior Program Manager, Salesforce Transformation

Location: Toronto, Ontario Duration: Initial 12-month contract with potential extension Job Type: Contract Work Model: Hybrid, minimum two days onsite per week with additional attendance based on project needs

About The Opportunity

A large enterprise organization is seeking a Senior Program Manager to lead the reset and delivery of a complex Salesforce transformation. This individual will oversee multiple technology workstreams, strengthen program governance, manage senior stakeholders, and help establish a scalable, standardized platform to replace legacy applications.

Key Responsibilities

Lead the overall Salesforce transformation and platform reset from a technology delivery perspective.
Manage multiple technology workstreams, Project Managers, dependencies, risks, milestones, and competing priorities.
Establish effective program governance, delivery plans, reporting structures, and clear rules of engagement.
Partner with business stakeholders to ensure requirements are sufficiently defined before technology delivery begins.
Oversee data migration planning and delivery, including the identification and transfer of required program and operational data.
Coordinate with the systems integrator, third-party vendors, internal technology teams, and business leadership.
Provide clear program updates, risks, decisions, and recommendations to senior executives.
Translate complex technical information into concise, business-focused communication for nontechnical stakeholders.
Challenge decisions and requirements that could lead to unnecessary customization, cost, or delivery risk.
Perform hands-on project planning and tactical delivery activities when required.
Help transition the organization from one-off platform configurations to a repeatable and standardized onboarding model.
Lead effectively through ambiguity, changing direction, organizational complexity, and delivery pressure.

Must-Have Qualifications

Demonstrated experience leading a major Salesforce implementation or transformation.
Strong experience overseeing complex data migration workstreams.
Proven success leading large-scale business and technology transformations.
Experience managing multiple technology workstreams, Project Managers, and cross-functional delivery teams.
Strong program governance, project planning, risk management, and dependency management capabilities.
Executive presence with experience presenting technology delivery updates to senior leadership.
Ability to communicate technical risks, decisions, and recommendations to nontechnical audiences.
Experience managing systems integrators, external vendors, and other third-party delivery partners.
Strong organizational skills with the ability to introduce structure within ambiguous or challenging environments.
Confidence to challenge stakeholders, manage competing expectations, and push back when necessary.
Willingness to remain hands-on with plans, schedules, reporting, and day-to-day delivery activities.
Ability to work onsite in Toronto at least two days per week and attend additional in-person meetings when required.

Nice-to-Have Qualifications

Experience within healthcare, pharmaceutical, life sciences, or another regulated industry.
Experience with patient, customer, or client-support platforms.
Experience replacing or consolidating legacy applications.
Experience designing standardized onboarding processes for multiple programs, business units, or external partners.
Experience working with product teams that are developing their Salesforce capabilities.
Background managing transformations within complex enterprise environments such as financial services.

Required Experience

10+ years of relevant project or program management experience.
Previous leadership of a Salesforce implementation or major Salesforce initiative.
Experience leading complex, enterprise-level business and technology transformations.
Experience overseeing data migration planning, readiness, dependencies, risks, and execution.
Experience working with senior executives, cross-functional business teams, technology leadership, systems integrators, and third parties.
Demonstrated ability to take ownership of an established program requiring stronger governance, structure, and delivery leadership.

Education & Certifications

Degree, diploma, or equivalent combination of education and relevant professional experience.
Project or program management certifications such as PMP, PgMP, or an equivalent credential are considered an asset.
Salesforce certifications are considered an asset but are not a substitute for direct Salesforce program leadership experience.

Application Process

If interested, please apply directly or contact the Everforth recruitment team for additional information.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Lead the Salesforce transformation and platform reset, coordinating technology workstreams, project managers, data migration, vendors, and business stakeholders. Establish governance and delivery plans, communicate risks and recommendations to executives, and guide the shift toward standardized platform onboarding.

Requirements

Requires 10+ years of project or program management experience, including leadership of a major Salesforce implementation and complex enterprise transformation and data migration work. Candidates should have strong governance, planning, risk and dependency management, executive communication, and vendor leadership skills, and be able to work onsite in Toronto at least two days per week.

Skills

Salesforce Transformation
Program Management
Data Migration
Program Governance
Project Planning
Risk Management
Dependency Management
Executive Stakeholder Management
Cross-Functional Team Leadership
Systems Integrator Management
Vendor Management
Technology Delivery
Standardized Onboarding
Business Communication
Change Management

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Transformation
Program Management
Project Management
Data Migration
Program Governance
Technology Delivery
Enterprise Transformation
Legacy Applications
Systems Integrators
Third-Party Vendors
Risk Management
Dependency Management
Project Planning
Executive Stakeholder Management
Cross-Functional Teams
Standardized Onboarding
Healthcare
Pharmaceuticals
Life Sciences
Regulated Industries
Financial Services
PMP
PgMP

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