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Added 4 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Airdrie, AB
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 4 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Airdrie, AB
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 18 mins ago
PH
F&B Greeter (Part Time)
Park Hyatt
Toronto, ON
- Part-time
…setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service , where attention to detail, warm and genuine…
Added 18 mins ago
IG
Head of Operations
I'm green bio-based
Canada
- Full-time
Collaborate with department leaders to align operational activities with business goals and customer expectations.
Added 18 mins ago
FH
Basin Glacial Waters Assistant Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Basin Glacial Waters is a brand new, highly anticipated Wellness Facility that will offer guests a truly luxurious experience. As part of our leadership team, the Assistant Manager will…
Added 18 mins ago
IB
Research Analys
I'M BINCK - het platform van en voor de Haagse Binckhorst
Canada
- Full-time
Gather, analyze, and interpret market, industry, customer, competitor, and business data.
Added 18 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 18 mins ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
The Home Meal Replacement and A La Carte Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the…
Added 18 mins ago
CB
Baker
COBS Bread
Courtenay, BC
- $41,000 to $58,000 CAD / year
- Full-time
✔ Previous baking experience in a commercial bakery, grocery bakery, restaurant, hotel, or food production environment
Added 18 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 18 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 18 mins ago
VS
Dining Service Attendant (2026-10384)
Verve Senior Living
Mississauga, ON
- Part-time
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
Added 19 mins ago
W
(CAN) Asset Protection Associate
Walmart
St. John's, NL
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 19 mins ago
CB
Baker
COBS Bread
Courtenay, BC
- $41,000 to $58,000 CAD / year
- Full-time
✔ Previous baking experience in a commercial bakery, grocery bakery, restaurant, hotel, or food production environment
Added 34 mins ago
S
Operations Consultant - Full Time
Sephora
Calgary, AB
- $17 to $20 CAD / hour
- Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 49 mins ago
A
Third Key Holder Visual
Ardene
Red Deer, AB
- Part-time
Overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
Added 49 mins ago
BL
Barista - Dark Horse - Woodbridge
Big League Food Company
Vaughan, ON
- $18 CAD / hour
- Part-time
The Barista of Dark Horse’s cafe will work closely with the Store Manager to maintain an incredible employee and customer experience. Candidates should possess a business sense, natural…
Added 49 mins ago
ME
Research Analys
MARMAR ENTPS II LTD LBLTY CO
Canada
- Full-time
Gather, analyze, and interpret market, industry, customer, competitor, and business data.
Added 49 mins ago
S
Produce - Clerk Produce
Sobeys
Saskatoon, SK
- Full-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 49 mins ago
SC
Produce Clerk
Safeway Canada
Terrace, BC
- Full-time
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 49 mins ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 49 mins ago
L
Assistant Manager
LensCrafters
Toronto, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 1 hour ago
M
Marketing Coordinator
Marcon
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
…across our development portfolio. Working with the Marketing Manager and cross-functional partners, you will help coordinate campaigns, creative assets, communications, sales and leasing…
Added 1 hour ago
YU
Acquisitions Coordinator
York University
Toronto, ON
- Full-time
Under the direction of the manager, the Acquisitions Coordinator coordinates the operational activities supporting library acquisitions, including acquisition order processing, electronic…
Added 1 hour ago
FC
Azure Virtual Desktop (AVD) Engineer
Future Cloud Technologies
AB · Edmonton, AB
- Full-time
Experience with Microsoft Intune and Microsoft Endpoint Manager

Apex Systems

TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II

Toronto, ON, Canada

$26 to $36 USD / hour · Full-time

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Job details

Pay: $26 to $36 USD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job#: 3057264

Job Description:

Technical Account Manager Associate

Location: Toronto, Ontario (On-site)

Role Overview

This organization is seeking a bright, articulate, detail-oriented, and technical professional to join the merchant services support team. The successful candidate will deliver timely, accurate, and professional technical support and troubleshooting services to key business and technical stakeholders. This position requires an action-oriented, technically competent, and flexible problem-solver with excellent communication skills to assist merchants and drive internal resolution across day-to-day operational areas.

Key Responsibilities

Troubleshoot technical issues raised by third-party merchants and business partners.
Deliver professional communication and updates to both technical and non-technical stakeholders.
Determine customer needs and provide appropriate technical solutions for their business operations.
Assist merchants with platform integration, operational queries, and technical inquiries.
Collaborate with internal teams to drive prompt resolution for complex, day-to-day operational support challenges.
Manage multiple tasks simultaneously while maintaining high standards of quality and efficiency.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent practical experience.

Experience: Experience in customer-facing technical support, account management, or application troubleshooting.

Technical Skills: Proficiency in Microsoft Excel, basic familiarity with distributed computing environments, and working knowledge of Windows operating systems, Outlook, Word, and web browsers.

Preferred Qualifications

Demonstrated experience in conflict resolution and negotiation within a business environment.
Excellent written composition skills with a focus on delivering concise, grammatically accurate technical responses.
Strong time management skills and a proven bias for action in fast-paced operational settings.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot technical issues for third-party merchants and business partners, provide clear updates, and recommend solutions for their operational needs. Support platform integration and operational inquiries while coordinating with internal teams to resolve complex issues promptly and manage multiple tasks effectively.

Requirements

A bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required, or equivalent practical experience. Candidates should have experience in customer-facing technical support, account management, or application troubleshooting, along with proficiency in Excel, basic familiarity with distributed computing, working knowledge of Windows and common productivity tools, and strong communication skills.

Skills

Technical Troubleshooting
Customer-Facing Technical Support
Account Management
Application Troubleshooting
Merchant Support
Platform Integration
Microsoft Excel
Distributed Computing
Windows
Microsoft Outlook
Microsoft Word
Web Browsers
Communication
Conflict Resolution
Negotiation
Time Management

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Management
Merchant Services
Technical Support
Troubleshooting
Third-Party Merchants
Business Partners
Customer Needs
Platform Integration
Operational Support
Application Troubleshooting
Distributed Computing
Microsoft Excel
Windows
Microsoft Outlook
Microsoft Word
Web Browsers
Stakeholder Communication
Conflict Resolution
Negotiation
Time Management
Problem-Solving
Customer Service
IT Services

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