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Added 1 hour ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 4 hours ago
IW
Manager, Mortgage Operations
IG Wealth Management
ON · Ontario, Canada
- Full-time
As a Manager in the Mortgage Finance team, you will be part of a team that is responsible for the execution and analysis of various financial and risk management transactions for the…
Added 4 hours ago
IW
Manager, Mortgage Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
As a Manager in the Mortgage Finance team, you will be part of a team that is responsible for the execution and analysis of various financial and risk management transactions for the…
Added 4 hours ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
…business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the…
Added 5 hours ago
AS
TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II
Apex Systems
Toronto, ON
- $26 to $36 USD / hour
- Full-time
…team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits…
Added 5 hours ago
Mechanical Project Engineer
Domtar Products
Port Mellon, BC
Reporting to the Engineering Manager, the Project Engineer is responsible for leading and managing Capital Expenditure (CapEx) and Major Maintenance projects from initial planning and scope…
Added 5 hours ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking…
Added 6 hours ago
A
Area Manager
Avana
Saskatoon, SK
- Full-time
The Area Manager is accountable for the operational, financial, and service performance of an assigned portfolio of approximately 1,000 to 1,500 residential units across multiple…
Added 6 hours ago
A
Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 6 hours ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Interpersonal Relationships, Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 6 hours ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Kirkland, QC
- Full-time
…Interpersonal Relationships, Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 6 hours ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
…commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us…
Added 6 hours ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 6 hours ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
Based in Toronto, the Co-op/Intern, Cybersecurity, will report to the Senior Manager, Cyber Security. The role of the Cyber Security Intern at QuadReal is to assist in the day-to-day…
Added 6 hours ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 6 hours ago
Operations Engineer
Government of Alberta
Spruce Grove, AB
Reporting to the Operations Manager, this position is responsible for the day-to-day administration and delivery of the highway maintenance program and completing engineering reviews…
Added 6 hours ago
D
Manager, M&A Execution, Human Capital
Deloitte
Toronto, ON
- Full-time
Leading HR functional integration and separation across talent acquisition, talent management, learning, total rewards, payroll, HR operations, employee relations, workforce planning, and…
Added 6 hours ago
MR
Assistant Manager, Procurement
Mount Royal University
Calgary, AB
- Full-time
Mount Royal University is seeking an Assistant Manager, Procurement to join our Procurement Services Group, located at our Lincoln Park Campus.
Added 6 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 7 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 7 hours ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
The Manager, Software Development leads the newly formed engineering team delivering the Image & Fax Aviator Platform. This first-line manager will recruit, onboard, coach, and directly…
Added 7 hours ago
T
Senior Manager Information Security
TD
Toronto, ON
- Full-time
Build strong relationships with Technology, Operations, Compliance, Audit, and Enterprise Security teams.
Added 7 hours ago
Consultant, Local Employee Experience - (Western Canada)
McDonald's Corporation
Toronto, ON
…benefits, and rewards and recognition. You will collaborate with Operations, Learning and Development, Communications, Operators, etc. to lead and assist with the implementation of these…
Added 7 hours ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…automation, and other enabling technologies, including employee and manager…
Added 7 hours ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Full-time
The Continuous Improvement Manager will lead the onsite Lean Production System (LPS) program, acting as the key driver to advance the plant’s operational maturity across all facets of the…

Apex Systems

TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II

Toronto, ON, Canada

$26 to $36 USD / hour · Full-time

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Job details

Pay: $26 to $36 USD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job#: 3057264

Job Description:

Technical Account Manager Associate

Location: Toronto, Ontario (On-site)

Role Overview

This organization is seeking a bright, articulate, detail-oriented, and technical professional to join the merchant services support team. The successful candidate will deliver timely, accurate, and professional technical support and troubleshooting services to key business and technical stakeholders. This position requires an action-oriented, technically competent, and flexible problem-solver with excellent communication skills to assist merchants and drive internal resolution across day-to-day operational areas.

Key Responsibilities

Troubleshoot technical issues raised by third-party merchants and business partners.
Deliver professional communication and updates to both technical and non-technical stakeholders.
Determine customer needs and provide appropriate technical solutions for their business operations.
Assist merchants with platform integration, operational queries, and technical inquiries.
Collaborate with internal teams to drive prompt resolution for complex, day-to-day operational support challenges.
Manage multiple tasks simultaneously while maintaining high standards of quality and efficiency.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent practical experience.

Experience: Experience in customer-facing technical support, account management, or application troubleshooting.

Technical Skills: Proficiency in Microsoft Excel, basic familiarity with distributed computing environments, and working knowledge of Windows operating systems, Outlook, Word, and web browsers.

Preferred Qualifications

Demonstrated experience in conflict resolution and negotiation within a business environment.
Excellent written composition skills with a focus on delivering concise, grammatically accurate technical responses.
Strong time management skills and a proven bias for action in fast-paced operational settings.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot technical issues for third-party merchants and business partners, provide clear updates, and recommend solutions for their operational needs. Support platform integration and operational inquiries while coordinating with internal teams to resolve complex issues promptly and manage multiple tasks effectively.

Requirements

A bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required, or equivalent practical experience. Candidates should have experience in customer-facing technical support, account management, or application troubleshooting, along with proficiency in Excel, basic familiarity with distributed computing, working knowledge of Windows and common productivity tools, and strong communication skills.

Skills

Technical Troubleshooting
Customer-Facing Technical Support
Account Management
Application Troubleshooting
Merchant Support
Platform Integration
Microsoft Excel
Distributed Computing
Windows
Microsoft Outlook
Microsoft Word
Web Browsers
Communication
Conflict Resolution
Negotiation
Time Management

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Management
Merchant Services
Technical Support
Troubleshooting
Third-Party Merchants
Business Partners
Customer Needs
Platform Integration
Operational Support
Application Troubleshooting
Distributed Computing
Microsoft Excel
Windows
Microsoft Outlook
Microsoft Word
Web Browsers
Stakeholder Communication
Conflict Resolution
Negotiation
Time Management
Problem-Solving
Customer Service
IT Services

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