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Added 21 mins ago
NH
UI Technical Artist | Unreal Engine 5
No Hero Digital
Vancouver, BC
- Full-time
We're growing our team and looking for UI Technical Artists who love the intersection of art and technology. Whether you're developing your craft, ready to own features independently or…
Added 21 mins ago
KR
L3 Operations Engineer
KTek Resourcing
Canada
- Contract
…infrastructure. This role is a critical escalation point for complex technical issues, requiring deep expertise across the entire VCF stack (vSphere, vSAN, NSX-T) and its integrations. The…
Added 21 mins ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
The Sr. Technical Product Manager- Virtualized Switchers role is a hands-on technical product manager/software development leadership role responsible for leading and developing a team of…
Added 21 mins ago
Q
Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
QIMA is seeking a Regional Marketing Manager – North America to own and drive marketing performance for our consumer product division. This role is responsible for turning market…
Added 37 mins ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Full-time
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 1 hour ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
You've spent years developing your expertise in fire protection design, leading projects, solving complex technical challenges, and becoming a trusted resource for clients and project…
Added 1 hour ago
BA
AUTOMOTIVE TECHNICIAN, LICENSED RED SEAL
Birchwood Automotive Group
Steinbach, MB
- Full-time
Reporting Relationship: This position reports directly to the Service Manager.
Added 1 hour ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Contract
Raise issues identified with manager or engagement partner while coming up with potential solutions
Added 1 hour ago
Advanced Process Control Specialist / Engineer
Spartan Controls Ltd.
Calgary, AB · Edmonton, AB
…Specialist/Engineer will demonstrate value by supplying process control solutions that are robust and deliver quantifiable business results to our customers. This position reports to the…
Added 1 hour ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Rising Edge Group is an electrical contracting company founded in 2002, specialization in high-voltage electrical solutions that power critical infrastructure across North America. With…
Added 1 hour ago
PM
Parts Sepcialist
Prime Material Handling Equipment Limited
Saint John, NB
- Full-time
Proactively source new and alternative parts solutions to reduce equipment downtime.
Added 1 hour ago
M
IAM RBAC Business Solution Analyst Lead
Marsh
Toronto, ON
- Full-time
Translate complex business and technical requirements into practical, scalable RBAC and access governance solutions.
Added 1 hour ago
AS
TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II
Apex Systems
Toronto, ON
- $26 to $36 USD / hour
- Full-time
Determine customer needs and provide appropriate technical solutions for their business operations.
Added 1 hour ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive…
Added 1 hour ago
G
Business Development Manager – RMC Solutions
Giatec
Ottawa, ON
- Full-time
As our Business Development Manager for RMC (Ready Mixed Concrete) Solutions, you’ll open and grow relationships with ready-mix concrete producers across North America. You’ll be the person…
Added 2 hours ago
T
PLM Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Identifying functional and technical risks associated with PLM solutions, assessing their impact on engineering processes, and coordinating the implementation of corrective measures;
Added 2 hours ago
T
PLM Technical/Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Technical/Functional Architect – Teamcenter to support our clients in implementing, evolving, and optimizing their Siemens Teamcenter solutions in Canada and…
Added 2 hours ago
UO
Engineering Technical Specialist, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Reporting to the Undergraduate Laboratory Manager of Technical Services, the incumbent provides hands-on technical support across mechanical and chemical engineering laboratories.
Added 2 hours ago
CC
Core Software Developer
Circle Cardiovascular Imaging
Calgary, AB
- Full-time
…the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare…
Added 2 hours ago
ST
Field Operations Leader
Securitas Technology Canada
Port Coquitlam, BC
- $90,000 to $100,000 CAD / year
- Full-time
…the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and…
Added 2 hours ago
HR
Data & Business Intelligence (BI) Analyst
Hopewell Residential
Calgary, AB
- Full-time
You're comfortable taking ownership of reporting solutions while collaborating with colleagues across different departments. You communicate technical concepts clearly, stay organized when…
Added 2 hours ago
L
9 month contract | Assistant Manager, Guest Experience | Orchard Park
lululemon
Kelowna, BC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 2 hours ago
ZA
Intermediate Architect
Zeidler Architecture
Vancouver, BC
- Full-time
…for delivering thoughtful, innovative, and enduring design solutions across sectors and…
Added 2 hours ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Build and sustain the leadership, technical talent and operating capacity required to deliver the mandate, with accountability for organization design, workforce strategy, succession,…
Added 2 hours ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.

Apex Systems

TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II

Toronto, ON, Canada

$26 to $36 USD / hour · Full-time

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Job details

Pay: $26 to $36 USD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job#: 3057264

Job Description:

Technical Account Manager Associate

Location: Toronto, Ontario (On-site)

Role Overview

This organization is seeking a bright, articulate, detail-oriented, and technical professional to join the merchant services support team. The successful candidate will deliver timely, accurate, and professional technical support and troubleshooting services to key business and technical stakeholders. This position requires an action-oriented, technically competent, and flexible problem-solver with excellent communication skills to assist merchants and drive internal resolution across day-to-day operational areas.

Key Responsibilities

Troubleshoot technical issues raised by third-party merchants and business partners.
Deliver professional communication and updates to both technical and non-technical stakeholders.
Determine customer needs and provide appropriate technical solutions for their business operations.
Assist merchants with platform integration, operational queries, and technical inquiries.
Collaborate with internal teams to drive prompt resolution for complex, day-to-day operational support challenges.
Manage multiple tasks simultaneously while maintaining high standards of quality and efficiency.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent practical experience.

Experience: Experience in customer-facing technical support, account management, or application troubleshooting.

Technical Skills: Proficiency in Microsoft Excel, basic familiarity with distributed computing environments, and working knowledge of Windows operating systems, Outlook, Word, and web browsers.

Preferred Qualifications

Demonstrated experience in conflict resolution and negotiation within a business environment.
Excellent written composition skills with a focus on delivering concise, grammatically accurate technical responses.
Strong time management skills and a proven bias for action in fast-paced operational settings.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot technical issues for third-party merchants and business partners, provide clear updates, and recommend solutions for their operational needs. Support platform integration and operational inquiries while coordinating with internal teams to resolve complex issues promptly and manage multiple tasks effectively.

Requirements

A bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required, or equivalent practical experience. Candidates should have experience in customer-facing technical support, account management, or application troubleshooting, along with proficiency in Excel, basic familiarity with distributed computing, working knowledge of Windows and common productivity tools, and strong communication skills.

Skills

Technical Troubleshooting
Customer-Facing Technical Support
Account Management
Application Troubleshooting
Merchant Support
Platform Integration
Microsoft Excel
Distributed Computing
Windows
Microsoft Outlook
Microsoft Word
Web Browsers
Communication
Conflict Resolution
Negotiation
Time Management

Benefits

On-Demand Training
Certification Preparation
Technical and Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Management
Merchant Services
Technical Support
Troubleshooting
Third-Party Merchants
Business Partners
Customer Needs
Platform Integration
Operational Support
Application Troubleshooting
Distributed Computing
Microsoft Excel
Windows
Microsoft Outlook
Microsoft Word
Web Browsers
Stakeholder Communication
Conflict Resolution
Negotiation
Time Management
Problem-Solving
Customer Service
IT Services

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