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Added 9 mins ago
Executive Assistant Manager
Kim Cosic Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
What you'll do. As an EA Manager, you will lead our Executive Assistant function at a pivotal point in the firm's growth. This is a player-coach role: you'll provide direct, high-calibre…
Added 9 mins ago
Social Worker
Retirement Concepts
Summerland, BC
$40 CAD / hour
Temporary
Reporting to the General Manager and/or designate, the Social Worker is responsible for the delivery of social work services to residents and their families in all Long Term Care and…
Added 9 mins ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 9 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry clinical trials and research studies,…
Added 9 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…Emergency Procedures, Infection Control, OTIMROEPMQ Standards of Practice,…
Added 9 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…Emergency Procedures, Infection Control, OTIMROEPMQ Standards of Practice,…
Added 25 mins ago
Senior Manager, Professional Practice Office
RSM US LLP
Calgary, AB
Full-time
RSM is looking for a dynamic Senior Manager to join the Professional Practice Office within our Assurance National Professional Standards Group in Canada. You will have the opportunity to…
Added 40 mins ago
Pharmacist – Port Coquitlam
Pharmasave Canada
Port Coquitlam, BC
Part-time
…ideal candidate will possess a strong background in pharmacy practice, with a focus on patient-centered care and medication management with excellent communication skills, and the ability…
Added 40 mins ago
Registered Practical Nurse - Kapuskasing
Health Sciences North
Kapuskasing, ON
Under the general direction of the Clinical Manager, Satellites, Clinics, Home Dialysis & RRP Clinical Quality Improvement.
Added 40 mins ago
Pharmacist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Pharmacy.
Added 40 mins ago
Registered Practical Nurse - Kapuskasing
Health Sciences North
Kapuskasing, ON
Under the general direction of the Clinical Manager, Satellites, Clinics, Home Dialysis & RRP Clinical Quality Improvement.
Added 40 mins ago
Pharmacist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Pharmacy.
Added 1 hour ago
Assistant Food and Beverage Manager - (Year Round)
ClubLink
Port Carling, ON
Full-time
The Assistant Food and Beverage Manager is responsible for assisting the Food and Beverage Manager in promoting and ensuring Member and Resort guest satisfaction. The Assistant Food and…
Added 1 hour ago
Project Accountant
EllisDon
Vancouver, BC
Full-time
…Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and…
Added 1 hour ago
Charge Nurse, Full Time, Rehabilitation - Lakeview 1
Providence Care
Kingston, ON
Full-time
Assists the Program Manager in providing leadership within the practice setting by ensuring compliance of self and others with professional standards, legislation and the Mission, Vision…
Added 1 hour ago
Technologist Assistant, UCVM Community Care Clinic
University of Calgary
Calgary, AB
Full-time
The TA (Technologist Assistant) reports directly to the Lead RVT, or the Manager, Community Care Clinic. They may also receive functional direction from faculty members, especially when it…
Added 1 hour ago
Intermediate Architect
Zeidler Architecture
Calgary, AB
Full-time
…transform communities. As a leading Canadian architectural practice with a legacy spanning over 70 years, we are known for delivering thoughtful, innovative, and enduring design solutions…
Added 1 hour ago
Geriatric Emergency Management (GEM) Registered Nurse
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager of Geriatrics, your goal in this position is to be responsible for providing expert clinical assessment and for making recommendations regarding the health…
Added 1 hour ago
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 1 hour ago
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 1 hour ago
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 1 hour ago
Nurse-Led Outreach Team (NLOT) RN
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, the Nurse Led Outreach Team (NLOT) Nurse provides clinical consultation, education, and mentorship to interprofessional teams within Long Term Care Homes…
Added 1 hour ago
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 1 hour ago
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 1 hour ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…

Apex Systems

Technical Account Manager (SFP)

Toronto, ON, Canada

Pay: $60 to $70 USD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Experience: You have 5+ years of experience in a technical account management, solutions engineering, or technical consulting role, ideally in SaaS or platform environments
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job#: 3043638

Job Description:

Technical Account Manager

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Account Manager with 3-5 years in a similar role with a strong understanding in API payloads, experience working with SAS solutions and a technical background to place at our client.

Start date: ASAP.

Office Location: Toronto

Hybrid: preferred on weekly basis

Technical Account Manager - Enterprise Solutions

Overview

The Technical Account Manager (TAM) is the owner of operational health and post-launch technical delivery for a portfolio of enterprise retailers. You will monitor performance, troubleshoot complex issues across Instacart and partner systems, drive root-cause resolution, and build proactive strategies that measurably improve product outcomes. You sit at the intersection of R&D, account teams, and retailer technical stakeholders - translating between all three to keep the solution running well and getting better.

About The Job

You will own the end-to-end technical health of a portfolio of enterprise retail partners, monitoring well-defined metrics and intervening before issues become escalations
You will investigate and drive closure on adverse technical issues - identifying root causes across Instacart platform, partner integrations, and real-world operational factors
You will develop deep expertise in Instacart's enterprise products and platform internals: how they work, where they break, and what levers exist to improve outcomes
You will build and maintain thorough knowledge of each portfolio retailer's integration architecture, vendor ecosystem, and business context
You will serve as the technical liaison between R&D, ETS, Solution Architecture, CSM, and retailer engineering teams, coordinating across all parties to effect resolutions
You will leverage observability tools, data warehousing, and analytics to build dashboards, monitors, and reports that arm cross-functional teams with actionable insight
You will develop and execute proactive strategies - learning from resolved issues to anticipate, prevent, and quantifiably reduce adverse outcomes over time
You will communicate complex technical problems with precision and clarity to mixed technical and business audiences, both internal and client-facing

About You

Minimum Qualifications

You have 5+ years of experience in a technical account management, solutions engineering, or technical consulting role, ideally in SaaS or platform environments
You have strong fundamentals in integration architectures: REST APIs, authentication protocols, ETL, message queues, async patterns, error handling, and failure recovery
You have hands-on experience with logging, monitoring, and observability tooling - and

the ability to build complex dashboards and custom metrics

You have demonstrated ability to troubleshoot across distributed systems, working from symptoms to root cause across multiple teams and codebases
You have experience managing complex enterprise accounts across multiple stakeholder points of contact, with high partner satisfaction
You are proficient in SQL or capable of using AI tools to build datasets and queries for analysis
You have a track record of translating technical findings into clear, actionable narratives for both engineering and business audiences

Preferred Qualifications

Deep domain expertise in at least one area of enterprise architecture: loyalty, identity, payments, point of sale, or catalog systems
Familiarity with SaaS/cloud architectures: multi-tenancy, containerization, CI/CD, infrastructure-as-code
Understanding of the grocery retail or e-commerce ecosystem, including in-store operations and last-mile fulfillment
Experience working with or within a platform company's partner/integration ecosystem
Exposure to protobuf/gRPC in addition to REST

Apex pay scales are determined by role, experience, skill set, and location. For this new position, the estimated hourly range is provided below as a guideline; however, total compensation may vary based on individual circumstances.

Hourly Range: $50.00-$60.00/hr.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

The Technical Account Manager is responsible for the operational health and post-launch technical delivery for a portfolio of enterprise retail partners. They act as a liaison between R&D, account teams, and client stakeholders to troubleshoot issues and drive proactive product improvements.

Requirements

Candidates must have 5+ years of experience in technical account management or solutions engineering with strong fundamentals in integration architectures. Proficiency in SQL and experience with logging, monitoring, and observability tooling are required.

Skills

Technical Account Management
API payloads
SaaS
REST APIs
SQL
ETL
Authentication protocols
Message queues
Observability tools
Data warehousing
Troubleshooting
Enterprise architecture
Integration architecture
Analytics
Dashboarding
Root-cause resolution

Benefits

Training program
Certification preparation
Technical and leadership courses
Certification discounts

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
SaaS
REST APIs
SQL
ETL
Observability
Data Warehousing
Enterprise Architecture
Integration Architecture
Cloud Architectures
Multi-tenancy
Containerization
CI/CD
Infrastructure-as-code
Protobuf
gRPC
E-commerce
Retail
Technical Consulting
Solutions Engineering
API
Authentication
Message Queues
Async Patterns
Failure Recovery
Dashboarding
Analytics
Root-cause Analysis
Platform Engineering
IT Services

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