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Added 8 days ago
D
Senior Solar Energy Analyst
DNV
Montreal, QC
- Full-time
…support the development and maintenance of analytical tools and software workflows, and develop as a trusted expert through technical rigor, innovation, and quality…
Added 8 days ago
AS
Technical Support Engineer (FAAS)
Apex Systems
Toronto, ON
- $30 to $40 USD / hour
- Full-time
…experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our…
Added 8 days ago
Senior Software Engineer II, Investors
Carta
Toronto, ON · Waterloo, ON
…tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and…
Added 8 days ago
Analog Design Internship - Summer 2027
Synopsys
Mississauga, ON
Experience with scripting languages such as TCL, Perl, C, Python, or MATLAB is desired
Added 8 days ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
…offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company…
Added 8 days ago
FA
Application Engineer - Physical AI
FANUC America Corporation
Mississauga, ON
- $80,000 to $127,000 CAD / year
Manage, organize, test, demonstrate and administer hardware, software, coding, dockers, VM and controls for robot applications with AI integration.
Added 8 days ago
WT
QA & Reconciliation Analyst
Wissen Technology
Montreal, QC
- Full-time
Nice to have: Power BI testing experience; test automation for data (Python or similar); controls testing or UAT coordination.
Added 8 days ago
WT
Presentation Automation Engineer
Wissen Technology
Montreal, QC
- Full-time
7+ years in software or automation engineering
Added 8 days ago
A
Software Engineer - Intern
Altera
Toronto, ON
- Full-time
Research, design, develop, and optimize software tools that enable the use of Field Programmable Gate Arrays (FPGA).
Added 8 days ago
AI/ML Software Engineer Intern (Summer 2027 - 8-Months - Masters - QVS)
Electronic Arts
Vancouver, BC
Proficiency in programming languages such as Python, C++, or C# for software and model development.
Added 8 days ago
A
Software Engineer - Intern
Altera
Toronto, ON
- Full-time
Research, design, develop, and optimize software tools that enable the use of Field Programmable Gate Arrays (FPGA).
Added 8 days ago
SG
Electronics Engineer
Sander Geophysics
Ottawa, ON
- Full-time
SGL is seeking an Electronics Engineer to work as part of our Engineering and Software teams.
Added 8 days ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company, Limited
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
…offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company…
Added 9 days ago
Senior IT Support Engineer
Pantheon Systems, Inc
Vancouver, BC
Experience managing end-user devices with MDM platforms such as Jamf or Intune, including enrollment, configuration, software deployment, compliance, and lifecycle support.
Added 9 days ago
FE
Frontier Deployed Engineer
Future Electronics
Kirkland, QC
- Full-time
This is a highly hands-on engineering role combining applied AI, agentic systems, AI-assisted software development, intelligent automation, enterprise integration, and business process…
Added 9 days ago
SH
Software Quality Assurance Specialist Co-op
Siemens Healthineers
Ottawa, ON
- Internship
Maintain test equipment and test environments Developing software Test Plans and Test Cases for the medical industry demands and activities specific to a regulatory environment
Added 9 days ago
L
Quality Engineer
LTM
Mississauga, ON
- $84,238 to $103,554 CAD / year
- Full-time
Design develop and execute comprehensive functional and system test cases to ensure software quality Utilize Playwright testing frameworks in Java C and Python to automate test scenarios…
Added 9 days ago
L
Senior Quality Engineer
LTM
ON · Ontario, Canada
- $84,238 to $103,554 USD / year
- Full-time
Design develop and execute comprehensive functional and system test cases to ensure software quality Utilize Playwright testing frameworks in Java C and Python to automate test scenarios…
Added 9 days ago
GT
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $85 CAD / hour
- Contract
Added 9 days ago
Production - Engineering Data Steward
Price Industries Limited
Winnipeg, MB
Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
Added 9 days ago
WT
Data Engineer
Wissen Technology
Montreal, QC
- Full-time
…high‑performance data pipelines. The ideal candidate comes from a Java or Python backend background and has worked extensively with Apache Spark. Experience with Scala is a plus but not…
Added 9 days ago
S
GenAI Python Developer
Synechron
Montreal, QC
- $80,000 to $90,000 CAD / year
- Full-time
We are looking for a skilled GenAI Python Developer with strong experience in Generative AI, Retrieval-Augmented Generation (RAG), Python API development, and databases. The ideal candidate…
Added 9 days ago
C
Analog and Mixed-Signal Modelling Architect (Masters or PhD New Grad)
Ciena
Ottawa, ON
- Full-time
This position emphasizes behavioral modeling using C++ and SystemC, tightly integrated with Python and MATLAB-based system simulations, firmware bring-up flows, and lab validation. You will…
Added 9 days ago
ST
AI Software Engineer
SS&C Technologies
Toronto, ON · Mississauga, ON
- Full-time
Design and implement AI-enabled workflows that improve developer productivity and software quality.
Added 9 days ago
SE
Senior AI Application Development Specialist
Schneider Electric
Montreal, QC
- Full-time
Integrate AI capabilities into existing Digital Energy Software products, developer tools, and engineering workflows.

Apex Systems

Technical Support Engineer (FAAS)

Toronto, ON, Canada

$30 to $40 USD / hour · Full-time

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Job details

Pay: $30 to $40 USD / hour
Job type: Full-time
Apply by: Nov 15, 2026
Experience: Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.
Posting language: English
Posted: Oct 16, 2026

Original job description

Job#: 3056194

Job Description:

Technical Support Engineer

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our client.

Start date: ASAP.

Location: Toronto/hybrid

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected] .

About the Role:

As a key contributor within Our Client’s Platform Support organization, the Technical Support Engineer will play an essential role in troubleshooting and resolving technical queries and platform issues for our Enterprise Partners. Your expertise will enhance our support for a diverse array of products, from White label services to APIs and IoT solutions. Collaborating closely with Engineering and cross-functional teams, you’ll ensure seamless and effective subject matter expertise, driving continuous improvement and success for our most strategic accounts. If you are customer-centric, self-motivated, and eager to thrive in a dynamic e-commerce environment, this is an exceptional opportunity for you.

About The Team

The Platform Support team exemplifies Our Client’s commitment to "Rolling Up Our Sleeves" and "Going Far Together." They collaborate closely with Product and Development teams to deliver best-in-class support and solutions. The team thrives on transparency and problem-solving, embodying the spirit of "Serving Generously" as they foster long-standing partnerships with their Partners by addressing their most complex challenges.

About The Job

Utilize statistical techniques to interpret and analyze data, providing actionable insights through ongoing reports.

Detect and assess trends or patterns within data sets to guide strategic decisions.

Efficiently manage stakeholder requests via the JIRA Service Desk, ensuring issues are resolved promptly.

Tackle complex challenges by leveraging extensive research and communication to comply with SLA standards.

Work with Product and Development teams to drive innovation by building new features and addressing bugs.

Minimum Qualifications:

Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.

In-depth knowledge of relational databases (e.g., PostgreSQL, Microsoft SQL Server).

Experience with telemetry and logging tools (e.g., DataDog, Dynatrace, New Relic, Sentry).

Proficient with incident & ticket management tools, including Jira, Zendesk, and Intercom, and familiarity with automated workflows.

Experience with managing multiple testing environments (UAT, prod, etc.).

Broad understanding of REST APIs and web technologies.

Proficiency in reading and understanding code in languages such as Ruby or Python.

Mandatory experience using Git and GitHub.

Preferred Qualifications

Ability to communicate complex technical topics clearly to audiences of varying technical expertise.

Proven experience in creating and maintaining customer-specific playbooks and SOPs.

Strong strategic planning skills, enabling simultaneous management of multiple projects.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot and resolve technical queries and platform issues for enterprise partners, managing requests through Jira Service Desk and meeting SLA standards. Analyze data and trends, collaborate with Product and Development teams to address bugs and build features, and support continuous improvement for strategic accounts.

Requirements

Requires a bachelor’s degree or technical diploma in a technical field, or at least four years of related practical experience, along with knowledge of relational databases, telemetry and logging tools, ticket management systems, testing environments, REST APIs, and web technologies. Candidates must be able to read Ruby or Python code and have experience with Git and GitHub; clear technical communication, customer-specific documentation, and managing multiple projects are preferred.

Skills

Jira
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry And Logging Tools
Datadog
Dynatrace
New Relic
Sentry
Incident And Ticket Management
Zendesk
Intercom
Automated Workflows
REST APIs
Ruby
Python

Benefits

On-Demand Training
Certification Preparation
Technical And Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Hiring contact

Johanna

Keywords

Technical Support
Platform Support
Enterprise Partners
E-Commerce
Jira Service Desk
Jira
Zendesk
Intercom
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry
Logging
Datadog
Dynatrace
New Relic
Sentry
REST APIs
Web Technologies
Ruby
Python
Git
GitHub
UAT
Incident Management
Ticket Management
Automated Workflows
SLA
Statistical Analysis
Playbooks

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