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Added 11 days ago
I
Edge AI & Imaging Developer
Immervision
Montreal, QC
- Full-time
Embedded expertise - Qualcomm, ARM, Jetson Orin/Xavier, algorithm optimization for constrained architectures Solid engineering - C/C++, Python, unit testing, multi-architecture portability…
Added 11 days ago
SL
Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
We are currently looking for a Senior Data Engineer - with a passion for turning disparate streams of data into organized and actionable analytics services and insights. As a Data Engineer…
Added 11 days ago
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Senior Solar Energy Analyst
DNV
Montreal, QC
- Full-time
Do you enjoy turning complex data into decisions that shape the future of solar energy?
Added 11 days ago
RB
Manager, ML Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Contribute to code reviews, collaborate with data scientists, credit risk modelers, and IT teams
Added 11 days ago
Data Architect
Konrad
Toronto, ON
Bachelor’s degree or higher in Computer Science, Data Engineering, Information Technology, or a related field.
Added 11 days ago
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DataOps/Cloud Data Engineer - Senior
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Design, build, automate and optimize complex data ETL/ELT processes using Databricks, Delta Live Tables (DLT) and equivalent.
Added 11 days ago
JG
GCP Senior Data Engineer
J&M Group
Canada
- Contract
Leadership: Experience leading data engineering teams onshore and offshore. This is a lead position, not a senior data engineer position. Candidates without leadership experience will not…
Added 11 days ago
KC
FPGA Digital Design Engineer
Kepler Communications Inc.
Canada
- Full-time
Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler…
Added 11 days ago
AS
Technical Support Engineer (FAAS)
Apex Systems
Toronto, ON
- $30 to $40 USD / hour
- Full-time
…experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our…
Added 11 days ago
R
Manager, ML Engineer
RBC
Toronto, ON
- Full-time
Contribute to code reviews, collaborate with data scientists, credit risk modelers, and IT teams
Added 11 days ago
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Data Engineer Snowflake
Augmented
Toronto, ON
- Full-time
Level: Intermediate to Senior (4+ years in data engineering)
Added 11 days ago
RT
Databricks Engineer
Rang Technologies Inc
Mississauga, ON
- $110,000 to $115,000 CAD / year
- Full-time
Lead the design development and optimization of enterprise scale data platforms using Azure Databricks Drive architecture mentor teams implement scalable data pipelines and ensure…
Added 11 days ago
Senior Consulting Manager, Workiva Wdata (Digital Reporting & Compliance)
Clearsulting
Canada
6-8+ years of system integration, SQL, and/or Python experience
Added 11 days ago
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AI Applied Senior Engineering Lead
Citi
Mississauga, ON
- Full-time
Architecture: Experience designing API‑first, microservices‑based and event‑driven architectures, including data engineering patterns for AI systems.
Added 11 days ago
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Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
The Consultant, Full Stack Developer is responsible for leading the functional design and development of application systems across all technologies and platforms, with a focus on Power…
Added 11 days ago
CT
Senior Analytics & BI Developer
Canadian Tire Corporation
Toronto, ON
- Full-time
As a Senior Analytics & BI Developer, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with…
Added 11 days ago
SI
R&D Engineer II
Stathera, Inc.
Vancouver, BC
- Full-time
…firmware development. The engineer will also process experimental data and produce clear, actionable reports, ensuring that designs meet performance requirements and support the company’s…
Added 11 days ago
AI
Jira Service Management Intake Automation Developer – AI & Integrations
Apptoza Inc.
Toronto, ON
- Contract
…essential for configuring and automating workflows. Strong Java and Python development skills are required for building applications and integrations. Experience with REST APIs and webhooks…
Added 11 days ago
DG
Sr. Software Developer I
Dahrouge Geological Consulting Ltd.
AB · Edmonton, AB
- Full-time
The Senior Software Developer I works directly with the lead developer to rebuild and harden our SaaS products to ensure they are secure, observable and easy to build on. The role helps set…
Added 11 days ago
E
Intelligence Intern - 26410
Enverus
Calgary, AB
- Internship
Proficiency with Python and Data Manipulation
Added 11 days ago
Senior Software Engineer II, Investors
Carta
Toronto, ON · Waterloo, ON
Leverage Modern Tooling: Use the best AI-assisted engineering tools to accelerate your workflow, improve code quality, and spend more of your time solving the high-level logic and…
Added 11 days ago
Analog Design Internship - Summer 2027
Synopsys
Mississauga, ON
Currently pursuing a Master's or PhD degree in Electrical Engineering, Computer Engineering, or a similar technical field, or senior-level undergraduate students in their final year of study
Added 11 days ago
S
Fullstack Engineer (Moderation)
Stream
Remote, Canada
- $100,000 to $127,998 CAD / year
- Full-time
- Remote
…the moderation dashboards, and you'll own the Go services, data model and integrations behind them, stepping into React when a feature spans the stack. You'll work closely with the team…
Added 11 days ago
B
Software Architect
Boyd
Canada
- Full-time
· Solid engineering fundamentals: data structures, performance analysis and profiling, memory, and debugging hard failures (crashes, races, corruption, numerical drift)
Added 11 days ago
S
Senior Machine Learning Engineer
ServiceNow
Toronto, ON
- Full-time
Software engineering fundamentals. Strong command of OOP, data structures, algorithms, system design, concurrency, parallelism, APIs, data modeling, and testing.

Apex Systems

Technical Support Engineer (FAAS)

Toronto, ON, Canada

$30 to $40 USD / hour · Full-time

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Job details

Pay: $30 to $40 USD / hour
Job type: Full-time
Apply by: Nov 15, 2026
Experience: Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.
Posting language: English
Posted: Oct 16, 2026

Original job description

Job#: 3056194

Job Description:

Technical Support Engineer

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our client.

Start date: ASAP.

Location: Toronto/hybrid

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected] .

About the Role:

As a key contributor within Our Client’s Platform Support organization, the Technical Support Engineer will play an essential role in troubleshooting and resolving technical queries and platform issues for our Enterprise Partners. Your expertise will enhance our support for a diverse array of products, from White label services to APIs and IoT solutions. Collaborating closely with Engineering and cross-functional teams, you’ll ensure seamless and effective subject matter expertise, driving continuous improvement and success for our most strategic accounts. If you are customer-centric, self-motivated, and eager to thrive in a dynamic e-commerce environment, this is an exceptional opportunity for you.

About The Team

The Platform Support team exemplifies Our Client’s commitment to "Rolling Up Our Sleeves" and "Going Far Together." They collaborate closely with Product and Development teams to deliver best-in-class support and solutions. The team thrives on transparency and problem-solving, embodying the spirit of "Serving Generously" as they foster long-standing partnerships with their Partners by addressing their most complex challenges.

About The Job

Utilize statistical techniques to interpret and analyze data, providing actionable insights through ongoing reports.

Detect and assess trends or patterns within data sets to guide strategic decisions.

Efficiently manage stakeholder requests via the JIRA Service Desk, ensuring issues are resolved promptly.

Tackle complex challenges by leveraging extensive research and communication to comply with SLA standards.

Work with Product and Development teams to drive innovation by building new features and addressing bugs.

Minimum Qualifications:

Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.

In-depth knowledge of relational databases (e.g., PostgreSQL, Microsoft SQL Server).

Experience with telemetry and logging tools (e.g., DataDog, Dynatrace, New Relic, Sentry).

Proficient with incident & ticket management tools, including Jira, Zendesk, and Intercom, and familiarity with automated workflows.

Experience with managing multiple testing environments (UAT, prod, etc.).

Broad understanding of REST APIs and web technologies.

Proficiency in reading and understanding code in languages such as Ruby or Python.

Mandatory experience using Git and GitHub.

Preferred Qualifications

Ability to communicate complex technical topics clearly to audiences of varying technical expertise.

Proven experience in creating and maintaining customer-specific playbooks and SOPs.

Strong strategic planning skills, enabling simultaneous management of multiple projects.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot and resolve technical queries and platform issues for enterprise partners, managing requests through Jira Service Desk and meeting SLA standards. Analyze data and trends, collaborate with Product and Development teams to address bugs and build features, and support continuous improvement for strategic accounts.

Requirements

Requires a bachelor’s degree or technical diploma in a technical field, or at least four years of related practical experience, along with knowledge of relational databases, telemetry and logging tools, ticket management systems, testing environments, REST APIs, and web technologies. Candidates must be able to read Ruby or Python code and have experience with Git and GitHub; clear technical communication, customer-specific documentation, and managing multiple projects are preferred.

Skills

Jira
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry And Logging Tools
Datadog
Dynatrace
New Relic
Sentry
Incident And Ticket Management
Zendesk
Intercom
Automated Workflows
REST APIs
Ruby
Python

Benefits

On-Demand Training
Certification Preparation
Technical And Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Hiring contact

Johanna

Keywords

Technical Support
Platform Support
Enterprise Partners
E-Commerce
Jira Service Desk
Jira
Zendesk
Intercom
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry
Logging
Datadog
Dynatrace
New Relic
Sentry
REST APIs
Web Technologies
Ruby
Python
Git
GitHub
UAT
Incident Management
Ticket Management
Automated Workflows
SLA
Statistical Analysis
Playbooks

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