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Added 24 days ago
Machine Learning Engineer, Software QA - Creativity Apps
Apple
Vancouver, BC
The Creativity Apps QA team is seeking a Software QA Engineer, Machine Learning to help us ensure that our iOS and macOS creativity applications are high-quality. We’re looking for an…
Added 24 days ago
P
Member of Technical Staff (Software Engineer, Enterprise Trust & Governance)
Perplexity
Toronto, ON
- $220,000 to $405,000 USD / year
- Full-time
Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes.
Added 24 days ago
C
Senior Offensive Security Engineer
Cognizant
Toronto, ON
- Full-time
We are seeking a Senior Offensive AI Security Engineer to evaluate and operationalize AI-enabled penetration testing, attack simulation, and security validation platforms. This role…
Added 24 days ago
KG
Agent & DevOps Platform Engineer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
We are looking for an experienced Agent & DevOps Platform Engineer with 5 + years of expertise in AWS, Python, Kubernetes, CI/CD, DevSecOps, and AI/LLM platforms. In this role, you'll build…
Added 24 days ago
S
Associate Application Engineer
SiTime
Ottawa, ON
- Full-time
As an Applications Engineer at SiTime you will work directly with system architects, validation engineers and others on the applications engineering team on configuring SiTime’s flagship…
Added 24 days ago
C
AVP, Software Engineer (Hybrid)
Citi
Mississauga, ON
- Full-time
Learn about Python, its ecosystem, community and best practices
Added 24 days ago
HN
Platform Systems Engineer
Harvey Nash
Vancouver, BC
- $135,000 to $160,000 CAD / year
- Full-time
4+ years of software development experience using Python and C++
Added 24 days ago
AI
CyberArk PAM Engineer
Apptoza Inc.
Brampton, ON
- Contract
Seeking an experienced CyberArk PAM Engineer to design, implement, configure, and support enterprise privileged access management solutions, ensuring secure credential storage, password…
Added 24 days ago
HB
Platform Engineer - Reliability - FinTech - $125,000-$225,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $125,000 to $225,000 CAD / year
- Full-time
Skills: Linux, Chef, Puppet, Ansible, Kubernetes, Docker, CI/CD, Python
Added 24 days ago
NL
Robotics Perception Engineer, Vision Models & Mapping
ndimensions labs
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We're looking for a Robotics Perception Engineer to own that layer. This role sits between our AI and navigation teams, working on the vision problems both depend on: whether the robot is…
Added 24 days ago
SL
Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
We are currently looking for a Senior Data Engineer - with a passion for turning disparate streams of data into organized and actionable analytics services and insights. As a Data Engineer…
Added 24 days ago
RB
Manager, ML Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, Credit & Stress Testing Implementation Assurance, the Manager, ML Engineer will apply business and technical knowledge to turn models into production-grade…
Added 24 days ago
Data Architect
Konrad
Toronto, ON
5+ years of professional experience as a Data Engineer or similar role.
Added 24 days ago
I-
DataOps/Cloud Data Engineer - Senior
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Scripting languages (Python, Unix shell, Scala).
Added 24 days ago
JG
GCP Senior Data Engineer
J&M Group
Canada
- Contract
Leadership: Experience leading data engineering teams onshore and offshore. This is a lead position, not a senior data engineer position. Candidates without leadership experience will not…
Added 24 days ago
U
Staff Software Engineer - Engineer
Uber
Toronto, ON
- Full-time
As a Staff Software Engineer, you'll set technical direction for important, multi-quarter initiatives and help evolve the services and data foundations that power search. You'll partner…
Added 24 days ago
KC
FPGA Digital Design Engineer
Kepler Communications Inc.
Canada
- Full-time
We’re on the hunt for a top-tier FPGA Digital Design Engineer to develop the next generation of our satellites.
Added 24 days ago
AS
Technical Support Engineer (FAAS)
Apex Systems
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
…opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and…
Added 24 days ago
R
Manager, ML Engineer
RBC
Toronto, ON
- Full-time
Reporting to the Director, Credit & Stress Testing Implementation Assurance, the Manager, ML Engineer will apply business and technical knowledge to turn models into production-grade…
Added 24 days ago
A
Data Engineer Snowflake
Augmented
Toronto, ON
- Full-time
Augmented is hiring a Data Engineer to build and scale a Snowflake data platform for one of our large enterprise clients in a regulated industry. You will design reliable ingestion and…
Added 24 days ago
RT
Databricks Engineer
Rang Technologies Inc
Mississauga, ON
- $110,000 to $115,000 CAD / year
- Full-time
Added 24 days ago
SI
R&D Engineer II
Stathera, Inc.
Vancouver, BC
- Full-time
The R&D Engineer is responsible for designing, analyzing, and validating board-level analog and mixed-signal circuits to support the development of high-performance electronic systems. This…
Added 24 days ago
Staff Software Engineer, Investors
Carta
Toronto, ON · Waterloo, ON
As a Staff Engineer, you are responsible for the long-term technical health and success of the Investors business unit. You’ll work to:
Added 24 days ago
Senior Software Engineer II, Investors
Carta
Toronto, ON · Waterloo, ON
As a Senior Software Engineer II within the Investors business unit, you will lead technically complex projects and serve as a multiplier for your team. You’ll work to:
Added 24 days ago
S
Fullstack Engineer (Moderation)
Stream
Remote, Canada
- $100,000 to $127,998 CAD / year
- Full-time
- Remote
We're looking for a Senior Full Stack Engineer I to join Stream on our mission of elevating the quality of apps for billions of users globally. You'll own the backend of our AI Moderation…

Apex Systems

Technical Support Engineer (FAAS)

Toronto, ON, Canada

$30 to $40 CAD / hour · Full-time

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Job details

Pay: $30 to $40 CAD / hour
Job type: Full-time
Apply by: Nov 15, 2026
Experience: Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.
Posting language: English
Posted: Oct 16, 2026

Original job description

Job#: 3056194

Job Description:

Technical Support Engineer

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our client.

Start date: ASAP.

Location: Toronto/hybrid

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected] .

About the Role:

As a key contributor within Our Client’s Platform Support organization, the Technical Support Engineer will play an essential role in troubleshooting and resolving technical queries and platform issues for our Enterprise Partners. Your expertise will enhance our support for a diverse array of products, from White label services to APIs and IoT solutions. Collaborating closely with Engineering and cross-functional teams, you’ll ensure seamless and effective subject matter expertise, driving continuous improvement and success for our most strategic accounts. If you are customer-centric, self-motivated, and eager to thrive in a dynamic e-commerce environment, this is an exceptional opportunity for you.

About The Team

The Platform Support team exemplifies Our Client’s commitment to "Rolling Up Our Sleeves" and "Going Far Together." They collaborate closely with Product and Development teams to deliver best-in-class support and solutions. The team thrives on transparency and problem-solving, embodying the spirit of "Serving Generously" as they foster long-standing partnerships with their Partners by addressing their most complex challenges.

About The Job

Utilize statistical techniques to interpret and analyze data, providing actionable insights through ongoing reports.

Detect and assess trends or patterns within data sets to guide strategic decisions.

Efficiently manage stakeholder requests via the JIRA Service Desk, ensuring issues are resolved promptly.

Tackle complex challenges by leveraging extensive research and communication to comply with SLA standards.

Work with Product and Development teams to drive innovation by building new features and addressing bugs.

Minimum Qualifications:

Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.

In-depth knowledge of relational databases (e.g., PostgreSQL, Microsoft SQL Server).

Experience with telemetry and logging tools (e.g., DataDog, Dynatrace, New Relic, Sentry).

Proficient with incident & ticket management tools, including Jira, Zendesk, and Intercom, and familiarity with automated workflows.

Experience with managing multiple testing environments (UAT, prod, etc.).

Broad understanding of REST APIs and web technologies.

Proficiency in reading and understanding code in languages such as Ruby or Python.

Mandatory experience using Git and GitHub.

Preferred Qualifications

Ability to communicate complex technical topics clearly to audiences of varying technical expertise.

Proven experience in creating and maintaining customer-specific playbooks and SOPs.

Strong strategic planning skills, enabling simultaneous management of multiple projects.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot and resolve technical queries and platform issues for enterprise partners, managing requests through Jira Service Desk and meeting SLA standards. Analyze data and trends, collaborate with Product and Development teams to address bugs and build features, and support continuous improvement for strategic accounts.

Requirements

Requires a bachelor’s degree or technical diploma in a technical field, or at least four years of related practical experience, along with knowledge of relational databases, telemetry and logging tools, ticket management systems, testing environments, REST APIs, and web technologies. Candidates must be able to read Ruby or Python code and have experience with Git and GitHub; clear technical communication, customer-specific documentation, and managing multiple projects are preferred.

Skills

Jira
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry And Logging Tools
Datadog
Dynatrace
New Relic
Sentry
Incident And Ticket Management
Zendesk
Intercom
Automated Workflows
REST APIs
Ruby
Python

Benefits

On-Demand Training
Certification Preparation
Technical And Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Hiring contact

Johanna

Keywords

Technical Support
Platform Support
Enterprise Partners
E-Commerce
Jira Service Desk
Jira
Zendesk
Intercom
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry
Logging
Datadog
Dynatrace
New Relic
Sentry
REST APIs
Web Technologies
Ruby
Python
Git
GitHub
UAT
Incident Management
Ticket Management
Automated Workflows
SLA
Statistical Analysis
Playbooks

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