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Added 1 min ago
R
Senior Manager, Engineer & Build
RBC
Toronto, ON
- Full-time
Lead, mentor, and grow a high-performing team; drive delivery excellence, coaching, goal setting, and continuous improvement.
Added 1 min ago
V
Senior Specialist Geotechnical Engineer
Vale
Canada
- Full-time
…Japan, VBM delivers a secure and responsible supply of high-quality products to customers across Europe, the Americas, and…
Added 14 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 14 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 16 mins ago
Production Engineer
Amrize
Saint-Eustache, QC · St-Eustache, Queb
The main task of the Production Engineer is to coordinate and monitor ongoing quarry activities with respect to the disposal of soil, residual materials (concrete and asphalt) and snow, as…
Added 16 mins ago
M
Data Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
This Data Engineer role is essential for driving efficiency and innovation within our organization. By developing and maintaining automation, this position helps streamline operations and…
Added 44 mins ago
NG
Senior Mine Engineer
New Gold Inc.
Kamloops, BC
- Full-time
The Senior Mine Engineer provides technical oversight, supervision, and structured mentoring of the Technical Services planning team, typically encompassing production planning, development…
Added 1 hour ago
H
AME (M1/M2 or AVN)
Heli-One
Frankford, ON
- Full-time
Collaboration Working together with transparency and trust to drive continuous improvement.
Added 1 hour ago
H
AME (M1/M2 or AVN)
Heli-One
Petawawa, ON
- Full-time
Collaboration Working together with transparency and trust to drive continuous improvement.
Added 1 hour ago
BM
Quality Engineer III
Baylis Medical Technologies
ON · Mississauga, ON
- Full-time
As a Quality Engineer III, you will play an important role in ensuring our products meet the highest standards of quality, safety, and regulatory compliance throughout the product…
Added 1 hour ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Contract
The D365 F&O Functional Analyst is responsible for the day-to-day administration, support, and continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages…
Added 1 hour ago
AG
Mill Projects Engineer
Artemis Gold - Blackwater Project
BC
- Other
…completed safely and in accordance with the approved scope, design, quality requirements, budget, and schedule.• Maintain project risk registers and actively manage technical, safety,…
Added 2 hours ago
K
Supplier Quality Manager
Kiewit
Vancouver, BC
- Full-time
We are adding a Supplier Quality Manager to our Kiewit Quality group. In this role you may support projects in any of our 8 market areas. You will be responsible for ensuring that suppliers…
Added 2 hours ago
K
Supplier Quality Manager
Kiewit
Toronto, ON
- Full-time
We are adding a Supplier Quality Manager to our Kiewit Quality group. In this role you may support projects in any of our 8 market areas. You will be responsible for ensuring that suppliers…
Added 2 hours ago
K
Supplier Quality Manager
Kiewit
AB · Edmonton, AB
- Full-time
We are adding a Supplier Quality Manager to our Kiewit Quality group. In this role you may support projects in any of our 8 market areas. You will be responsible for ensuring that suppliers…
Added 2 hours ago
G
Software Engineer
Gale
Vancouver, BC
- $110,000 to $130,000 USD / year
- Full-time
We're hiring a full-time software engineer to help build the technology behind Gale.
Added 2 hours ago
W
Mechanical Engineer
WalterFedy
Toronto, ON
- Full-time
The Mechanical Engineer is responsible for planning and conducting assignments with a high level of specialization and autonomy. This role involves solving complex engineering problems,…
Added 3 hours ago
P
Principal, Hydrotechnical
Proven
Vancouver, BC
- Full-time
Lead and seal Dam Safety Reviews and inspections, and act as, or support, Engineer of Record for dams and tailings storage facilities
Added 3 hours ago
IO
Geotechnical Engineer (EIT) - New Grad
Imperial Oil
Edmonton, AB
- Full-time
…your ideas and help create sustainable solutions that improve quality of life and meet society’s evolving…
Added 3 hours ago
AL
Senior Plant Engineer
Air Liquide
Hamilton, ON
- Full-time
…to operational teams by suggesting opportunities for process improvement as well as refurbishment projects in production plants, while ensuring safety, reliability, and efficiency of…
Added 4 hours ago
PC
Principal, Hydrotechnical
PRI Consultants
Vancouver, BC
- Full-time
Lead and seal Dam Safety Reviews and inspections, and act as, or support, Engineer of Record for dams and tailings storage facilities
Added 4 hours ago
Full-Stack Software Engineer
Electronic Arts
Vancouver, BC
…across design, product, and engineering teams to deliver high-quality, API-driven features that power our web applications and report to the Director of…
Added 4 hours ago
AS
Full Stack Java Developer
Apex Systems
Toronto, ON
- $55 to $80 USD / hour
- Contract
The ideal candidate is a strong hands-on engineer with deep full stack expertise, capable of translating business requirements into robust technical solutions. This individual will work…
Added 4 hours ago
MC
Structural Engineer
MatchBox Consulting Group
Burnaby, BC
- Contract
Contribute to engineering quality assurance, safety, and continuous improvement initiatives.
Added 4 hours ago
BF
Terminal Technical Standards Lead
BC Ferries
BC · British Columbia, Canada
- Full-time
…guidance that supports safe operations, sound asset management and quality infrastructure. Your work will help ensure terminal projects and maintenance activities meet applicable…

Apex Systems

Technical Support Engineer (FAAS)

Toronto, ON, Canada

$30 to $40 USD / hour · Full-time

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Job details

Pay: $30 to $40 USD / hour
Job type: Full-time
Apply by: Nov 15, 2026
Experience: Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.
Posting language: English
Posted: Oct 16, 2026

Original job description

Job#: 3056194

Job Description:

Technical Support Engineer

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our client.

Start date: ASAP.

Location: Toronto/hybrid

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected] .

About the Role:

As a key contributor within Our Client’s Platform Support organization, the Technical Support Engineer will play an essential role in troubleshooting and resolving technical queries and platform issues for our Enterprise Partners. Your expertise will enhance our support for a diverse array of products, from White label services to APIs and IoT solutions. Collaborating closely with Engineering and cross-functional teams, you’ll ensure seamless and effective subject matter expertise, driving continuous improvement and success for our most strategic accounts. If you are customer-centric, self-motivated, and eager to thrive in a dynamic e-commerce environment, this is an exceptional opportunity for you.

About The Team

The Platform Support team exemplifies Our Client’s commitment to "Rolling Up Our Sleeves" and "Going Far Together." They collaborate closely with Product and Development teams to deliver best-in-class support and solutions. The team thrives on transparency and problem-solving, embodying the spirit of "Serving Generously" as they foster long-standing partnerships with their Partners by addressing their most complex challenges.

About The Job

Utilize statistical techniques to interpret and analyze data, providing actionable insights through ongoing reports.

Detect and assess trends or patterns within data sets to guide strategic decisions.

Efficiently manage stakeholder requests via the JIRA Service Desk, ensuring issues are resolved promptly.

Tackle complex challenges by leveraging extensive research and communication to comply with SLA standards.

Work with Product and Development teams to drive innovation by building new features and addressing bugs.

Minimum Qualifications:

Bachelor’s Degree/Technical Diploma in a technical field or 4+ years of related practical experience.

In-depth knowledge of relational databases (e.g., PostgreSQL, Microsoft SQL Server).

Experience with telemetry and logging tools (e.g., DataDog, Dynatrace, New Relic, Sentry).

Proficient with incident & ticket management tools, including Jira, Zendesk, and Intercom, and familiarity with automated workflows.

Experience with managing multiple testing environments (UAT, prod, etc.).

Broad understanding of REST APIs and web technologies.

Proficiency in reading and understanding code in languages such as Ruby or Python.

Mandatory experience using Git and GitHub.

Preferred Qualifications

Ability to communicate complex technical topics clearly to audiences of varying technical expertise.

Proven experience in creating and maintaining customer-specific playbooks and SOPs.

Strong strategic planning skills, enabling simultaneous management of multiple projects.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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More about this job

Responsibilities

Troubleshoot and resolve technical queries and platform issues for enterprise partners, managing requests through Jira Service Desk and meeting SLA standards. Analyze data and trends, collaborate with Product and Development teams to address bugs and build features, and support continuous improvement for strategic accounts.

Requirements

Requires a bachelor’s degree or technical diploma in a technical field, or at least four years of related practical experience, along with knowledge of relational databases, telemetry and logging tools, ticket management systems, testing environments, REST APIs, and web technologies. Candidates must be able to read Ruby or Python code and have experience with Git and GitHub; clear technical communication, customer-specific documentation, and managing multiple projects are preferred.

Skills

Jira
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry And Logging Tools
Datadog
Dynatrace
New Relic
Sentry
Incident And Ticket Management
Zendesk
Intercom
Automated Workflows
REST APIs
Ruby
Python

Benefits

On-Demand Training
Certification Preparation
Technical And Leadership Courses
Certification Discounts

Visa sponsorship

Not detected in the job text

Hiring contact

Johanna

Keywords

Technical Support
Platform Support
Enterprise Partners
E-Commerce
Jira Service Desk
Jira
Zendesk
Intercom
Relational Databases
PostgreSQL
Microsoft SQL Server
Telemetry
Logging
Datadog
Dynatrace
New Relic
Sentry
REST APIs
Web Technologies
Ruby
Python
Git
GitHub
UAT
Incident Management
Ticket Management
Automated Workflows
SLA
Statistical Analysis
Playbooks

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