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Added 20 mins ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…reference from their residency program director and fellowship…
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SA
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SH
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Winnipeg, MB
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Toronto, ON
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Communicates and reports pertinent and relevant information and/or observations to the Supervisor
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Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
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OA
Lot Associate - OpenRoad Audi Boundary
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Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
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AS
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Under the direction of the Transportation Supervisor, the Bus Driver is responsible for safely operating the school bus according to a set daily schedule, and ensuring all passengers are…

APi Group

Security Installation Coordinator

Ottawa, ON, Canada
8 Hearst Way, Kanata, ON, K2L 2P4, Canada

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Job details

Experience: Minimum of 5 years of experience in a customer service or sales administration environment
Posting language: English
Posted: Oct 27, 2026

Original job description

Why join Chubb Fire and Security? At Chubb Fire and Security Canada powered by API Group, we provide cutting-edge fire safety and security solutions to protect what matters to most to our clients across the nation. As a trusted leader in the fire and security industry, we have built a reputation for excellence, reliability, and innovation. Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.

As Leaders, we recognize that our success happens only when our Branches and Field Leaders are successful. All of our people are foundational to creating value:

Protect people first
Think steps ahead
Own what we do
Bring energy to challenges
Win with integrity, together

Our mission is to go the extra mile for our customers and our industry. We lead the way in designing, delivering and supporting safe, reliable and innovative solutions.

Role Summary:

Chubb Fire and Security is looking for Installation Coordinator to join the team in Ottawa. The main job duties and responsibilities of this role is to schedule, motivate and support Chubb technicians and third-party subcontractors in system installations, and project management during the installation process. This position assists in planning, installing and commissioning security systems including computer equipment, networking, intrusion alarms, intercoms and CCTV while adhering to established internal and external guidelines. This position will also focus on customer satisfaction to ensure installation contracts are completed on time and in scope.

The position has a range of $55k-$70k depending on experience

Job Responsibilities:

Under the direction of the Installation Supervisor/Manager will schedule installation jobs with our team of technicians and sub-contractors
Operational coordination of small-scale projects using available resources
Project approximate completion dates for installation work(s) and assign dates within the appropriate systems
Ensure installation jobs are tracked and closed out in a timely manner
Email correspondence with customers to ensure requests are noted &/or scheduled as required
Issue and track purchase order numbers as required
Assist with forecasting of project revenue using ‘percentage of completion’ on major jobs (with the assistance of others where applicable)
Source approved resources or materials for installation projects where required
Create and handle shipments to technicians and remote locations, i.e. Purolator packages
Various other customer service & support duties over the phone or through emails

Job Requirements:

University Degree/College Diploma/certificate in Office Administration, Project Management, or related discipline is an asset
Minimum of 5 years of experience in a customer service or sales administration environment
Experience with Project Managament or related responsibilities is a must have, but certifications are not required

Skills:

Self-motivated, adaptable professional who thrives in fast-paced environments, works effectively with minimal supervision, and contributes to a high-performing team.
Excellent communication, presentation, and interpersonal skills, with the ability to build and maintain strong relationships with employees and customers while delivering exceptional client service.
Strong problem-solving and analytical abilities, with exceptional attention to detail and organizational skills.
Effective time management and prioritization skills, with the ability to manage competing priorities, work under pressure, and consistently meet deadlines.
Positive, professional attitude with a strong work ethic, flexibility, and the ability to adapt to changing environments and business needs.

Our offerings include:

Competitive compensation and benefit package
RRSP matching
Employee Stock Purchase Plan
Employee Discounts
Learning and Development opportunities
Reward and Recognition Program
A culture of performance & accountability
A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

Criminal Background Check
Reference Check

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

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More about this job

Responsibilities

The Installation Coordinator is responsible for scheduling and supporting technicians and subcontractors during security system installations. They also manage project timelines, handle customer correspondence, and ensure installation contracts are completed within scope.

Requirements

Candidates must have a minimum of 5 years of experience in customer service or sales administration. A degree or diploma in Office Administration or Project Management is considered an asset.

Skills

Project management
Customer service
Sales administration
Scheduling
Communication
Problem-solving
Analytical abilities
Time management
Organizational skills
Interpersonal skills
Attention to detail
Technical coordination

Benefits

Competitive compensation
Benefit package
RRSP matching
Employee stock purchase plan
Employee discounts
Learning and development opportunities
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Security systems
Fire safety
Installation coordination
Project management
CCTV
Intrusion alarms
Networking
Purchase orders
Revenue forecasting
Customer service
Sales administration
Technical support
Subcontractor management
Commissioning
Ottawa

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