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Added 15 mins ago
DB
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Added 2 hours ago
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Aplin

Bilingual Customer Service Representative

Winnipeg, MB, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 8, 2026
Posting language: English · French
Posted: Oct 9, 2026

Original job description

English section of this bilingual listing.

Welcoming environment, convenient location with an excellent culture & Perks: An organization that values employees and offers great benefits!

Responsibilities

Respond to customer inquiries by phone, email, and chat in both French and English
Assist customers with questions related to products, services, and processes
Address customer concerns and provide timely, effective solutions
Provide professional, friendly, and knowledgeable customer service

Qualifications

Fluent in both French and English, with strong verbal and written communication skills
High school diploma or equivalent
Six months plus of customer service, retail, hospitality or contact experience.
Strong communication, problem-solving, and active listening skills

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Read the full bilingual original

Tammy Boyko and Carlan Wilbon with Aplin are excited to partner with our client on an immediate, ongoing opportunity for Bilingual Customer Service Representatives in Winnipeg. Multiple full-time positions are available.

Welcoming environment, convenient location with an excellent culture & Perks: An organization that values employees and offers great benefits!

Responsibilities

Respond to customer inquiries by phone, email, and chat in both French and English
Assist customers with questions related to products, services, and processes
Address customer concerns and provide timely, effective solutions
Provide professional, friendly, and knowledgeable customer service

Qualifications

Fluent in both French and English, with strong verbal and written communication skills
High school diploma or equivalent
Six months plus of customer service, retail, hospitality or contact experience.
Strong communication, problem-solving, and active listening skills

Tammy Boyko et Carlan Wilbon, d’Aplin, sont ravis de s’associer à notre client pour une opportunité immédiate et continue de Représentants(es) bilingues du service à la clientèle à Winnipeg. Plusieurs postes à temps plein sont disponibles.

Environnement accueillant, emplacement pratique, excellente culture et avantages : une organisation qui valorise ses employés et offre d’excellentes prestations.

Responsabilités:

Répondre aux demandes des clients par téléphone, courriel et clavardage, en français et en anglais
Aider les clients avec des questions liées aux produits, services et processus
Traiter les préoccupations des clients et offrir des solutions rapides et efficaces
Offrir un service à la clientèle professionnel, courtois et compétent

Qualifications:

Maîtrise du français et de l’anglais (à l’oral et à l’écrit), avec d’excellentes aptitudes en communication
Diplôme d’études secondaires ou équivalent
Minimum de six (6) mois d’expérience en service à la clientèle, vente au détail, hôtellerie/restauration ou centre de contact
Solides compétences en communication, résolution de problèmes et écoute active

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, email, and chat in French and English, and assist with questions about products, services, and processes. Address customer concerns with timely, effective solutions while providing professional, friendly, and knowledgeable service.

Requirements

Fluency in French and English, strong verbal and written communication, and a high school diploma or equivalent are required. Applicants need at least six months of experience in customer service, retail, hospitality, or contact center work, along with problem-solving and active listening skills.

Skills

French-English Bilingual Communication
Customer Service
Verbal Communication
Written Communication
Problem-Solving
Active Listening
Customer Inquiry Handling
Customer Concern Resolution
Product and Service Knowledge

Benefits

Employee Benefits

Visa sponsorship

Not detected in the job text

Hiring contact

Tammy Boyko

Keywords

Bilingual Customer Service
French
English
Phone Support
Email Support
Chat Support
Customer Inquiries
Product Questions
Service Questions
Process Questions
Customer Concern Resolution
Customer Experience
Verbal Communication
Written Communication
Problem-Solving
Active Listening
Retail
Hospitality
Contact Center

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