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Added 1 min ago
Coordinator, Disability Management
City of Brampton
Brampton, ON
Full-time
Job Status and Duration: Full Time (FT), Regular (R)
Added 16 mins ago
Claims Representative II, Auto
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON · Ottawa, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Supervisor, Client Service
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Laval, QC
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Workforce Management Scheduler - Claims - Temporary (6 months)
Co-operators
Calgary, AB · AB · Moncton, NB · Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Edmonton, AB
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Senior Underwriter, Commercial
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Senior Claims Learning Coach (12 Month Temporary)
Co-operators
AB
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Senior Talent Acquisition Advisor
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON · Toronto, ON · Laval, QC · Montreal, QC
Full-time
Employer Branding: Actively participate in social networking sites, attend job fairs, and promote our employer brand to attract top talent.
Added 16 mins ago
Product Owner
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Technical Supervisor, Claims - Bodily Injury
Co-operators
Calgary, AB · AB · Edmonton, AB
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Disability Case Manager I
Co-operators
Guelph, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Site Reliability Specialist
Co-operators
Calgary, AB · Guelph, ON · Regina, SK
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Claims Representative III, Accident Benefits (12 Month Temporary)
Co-operators
Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · North York, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Underwriting Technical and Quality Consultant, Special Lines (Temporary 10 Months)
Co-operators
AB · NB · ON · QC
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Senior Agile Team Lead
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Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Supervisor, Learning
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AB · NB · ON · Quebec, QC
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Bilingual Disability Claims Coordinator- 4 month contract
Co-operators
Regina, SK
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Senior Retail Sales Planning & Forecasting Consultant
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Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Internal Auditor (Temporary -14 months )
Co-operators
Burlington, ON · Guelph, ON · Regina, SK
Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 16 mins ago
Senior Internal Auditor (Temporary -14 months )
Co-operators
Burlington, ON · Guelph, ON · Regina, SK
Full-time
Additional Information: This/these role(s) is/are currently vacant. This opportunity is posted across multiple job grades; however, only one position will be filled. The successful…
Added 16 mins ago
Senior Audit Consultant (Temporary -14 months )
Co-operators
Burlington, ON · Guelph, ON · Regina, SK
Full-time
Additional Information: This/these role(s) is/are currently vacant. This/these role(s) is/are currently vacant - This opportunity is posted across multiple job grades; however, only one…
Added 16 mins ago
Intermediate Accountant
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Vancouver, BC
Full-time
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over),
Added 16 mins ago
Member Services Representative (Full-time) - Kelowna
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Kelowna, BC
Full-time
…invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to…
Added 31 mins ago
Registered Nurse (RN), Ambulatory Care Chemo Unit - BC Cancer Vancouver
Sanya’k̓ula
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Full-time
…during their treatment journeys. This role offers the rewarding opportunity to be directly involved in transformative cancer…
Added 31 mins ago
Administrative Support Worker
Aramark Canada
Ottawa, ON
Full-time
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties…
Added 31 mins ago
Kitchen Leader
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Calgary, AB
Full-time

Aplin

Customer Relations Representative

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 3+ years of customer service, administration, coordination, or related experience
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our client, a well-established organization in the residential homebuilding industry, is looking for a Customer Relations Representative to join their team in Calgary, AB. Permanent Opportunity!

This is a great opportunity for someone with strong customer service, communication, and organizational skills who enjoys working with people and managing multiple details at once. In this role, you will be the main point of contact for homebuyers from the time their home is sold through to possession.

Compensation & Benefits

Salary: $70K–$80K
Discretionary bonus of approximately 5%–20%
Permanent, full-time position
On-site for the first 6 months, with the possibility of working from home 1 day per week afterward
Monday: 8:00 a.m. – 5:00 p.m.
Tuesday–Thursday: 7:00 a.m. – 5:00 p.m.
Friday: 7:00 a.m. – 12:00 p.m.
3 weeks’ vacation
5 personal days
Health and dental benefits
100% prescription coverage
$500 massage coverage
4% RRSP matching after 1 year
$45/month cellphone allowance
Local travel within Calgary with kilometer reimbursement

Key Responsibilities

Be the main point of contact for homebuyers throughout the homebuilding process
Respond to customer questions and requests in a timely and professional manner
Manage paperwork, documentation, and customer records
Schedule and coordinate customer appointments
Help customers with design and material selections
Review plans, selections, and change orders for accuracy
Track timelines and important milestones
Address customer concerns and work with internal teams to find solutions
Keep internal teams and suppliers updated on customer requests and changes
Maintain accurate records and follow up on outstanding items
Work closely with other departments to provide a smooth customer experience
Participate in team meetings and process improvement initiatives

Qualifications

3+ years of customer service, administration, coordination, or related experience
Homebuilding experience is an asset but not required
Experience in retail, hospitality, banking, insurance, or other customer-focused environments will be considered
Strong communication and customer service skills
Excellent organization and attention to detail
Strong time management skills and ability to manage multiple priorities
Comfortable handling customer concerns and resolving issues
Strong computer skills, including Word, Excel, Teams, and Outlook
Positive, team-oriented approach
Valid driver's licence and ability to drive, as local travel is required

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for homebuyers from sale through possession, responding to requests and coordinating appointments, selections, documentation, plans, and change orders. Track milestones and follow-ups, resolve customer concerns with internal teams, keep suppliers and departments informed, and contribute to team meetings and process improvements.

Requirements

Requires at least three years of customer service, administration, coordination, or related experience; homebuilding experience is an asset but not required. Candidates should have strong communication, organization, time management, computer, and issue-resolution skills, a team-oriented approach, and a valid driver's licence for local travel.

Skills

Customer Service
Communication
Organization
Attention To Detail
Time Management
Customer Relations
Issue Resolution
Appointment Coordination
Documentation Management
Record Keeping
Plan And Change Order Review
Design And Material Selection Support
Microsoft Word
Microsoft Excel
Microsoft Teams
Microsoft Outlook

Benefits

Discretionary Bonus
Three Weeks' Vacation
Five Personal Days
Health Benefits
Dental Benefits
100% Prescription Coverage
$500 Massage Coverage
4% RRSP Matching After One Year
$45 Monthly Cellphone Allowance
Kilometer Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Residential Homebuilding
Homebuyers
Customer Relations
Customer Service
Administration
Coordination
Communication
Organization
Attention To Detail
Time Management
Documentation
Customer Records
Appointment Scheduling
Design Selections
Material Selections
Plans
Change Orders
Project Timelines
Milestone Tracking
Issue Resolution
Supplier Coordination
Process Improvement
Microsoft Word
Microsoft Excel
Microsoft Teams
Microsoft Outlook
Valid Driver's Licence
Local Travel

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