IT Technical Support Specialist
- Winnipeg, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2 Years or more of experience in IT support, help desk, or a similar technical role.
- Posting language
- English
- Posted
Original job description
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Our client is seeking an IT Technical Support Specialist to provide hands-on technical support to employees across the business in Winnipeg. This role includes troubleshooting technical issues, setting up computers and equipment, and providing on-site support to the business as needed.
Key Responsibilities
- Troubleshoot hardware, software, network, and user-related IT issues.
- Work with vendors as needed.
- Set up, configure, and maintain computers, peripherals, and other IT equipment.
- Provide on-site technical support at various business locations.
- Assist employees with day-to-day technical questions and issues.
Qualifications
- Post-secondary education in this field
- 2 Years or more of experience in IT support, help desk, or a similar technical role.
- Strong troubleshooting and customer service skills.
- Ability to work independently and manage competing priorities while staying organized and on top of project list.
- Valid driver’s license and reliable personal vehicle required for occasional travel within the city; 10%.
What’s Offered
- Competitive compensation.
- Benefits package.
- Kms paid for vehicle usage when required.
- A supportive team environment and opportunities to grow.
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
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More about this job
Responsibilities
The IT Technical Support Specialist at Aplin's client will fix computer, software, network and user problems and set up and maintain equipment. They will also visit business locations to help employees and work with vendors when needed.
Requirements
Candidates need post-secondary education in IT, two or more years of IT support or help desk experience, strong troubleshooting and customer service skills, and a valid driver's licence with a reliable vehicle.
Skills
- Hardware troubleshooting
- Software troubleshooting
- Network troubleshooting
- Computer setup and configuration
- Peripheral installation
- IT equipment maintenance
- User support
- Vendor coordination
- Customer service
- Independent work
- Priority management
- Organization
- Project tracking
Benefits
- Vehicle kilometres reimbursed
- Opportunities to grow
Categories
- Technology
- Customer Service & Support
Keywords
- IT support
- technical support
- help desk
- desktop support
- troubleshooting
- hardware support
- software support
- network support
- computer setup
- end-user support
- on-site support
- IT technician
- vendor management
- peripherals
- IT equipment
- computer support specialist
- field technician
Seniority
Mid level
Languages
- English
Fields of study
- Information technology
Own vehicle
Yes