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Added 9 mins ago
PW
Station Manager– Freight Forwarding
Priority Worldwide
Pointe-Claire, QC
- Full-time
Priority Worldwide is seeking an experienced Station Manager to lead the overall operations, performance, and continued growth of our Montreal station.
Added 9 mins ago
IG
Capital Markets Project Manager
Insight Global
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Insight Global is looking for a Tech Project Manager to support a multitude of projects under Capital Markets for Bank of Montreal. As the Project Manager you will be responsible for daily…
Added 9 mins ago
HA
Controller
Harbour Air
Vancouver, BC
- Contract
We’re looking for a CPA-designated accounting leader to lead our accounting team through a pivotal 12 months. You’ll own day-to-day accounting operations and the year-end audit, keep…
Added 9 mins ago
NA
Customer Operations Coordinator
Normac Adhesive Products Inc.
Burlington, ON
- Full-time
Position Summary: The Customer Operations Coordinator is responsible for managing the day-to-day customer order process from receipt of a purchase order through release for shipment. The…
Added 9 mins ago
NA
Payroll Manager
Novus Automotive
ON · Regional Municipality of Durham, ON
- Full-time
Role Description The Payroll Manager is a full-time, on-site role based in the Regional Municipality of Durham, ON. This position is responsible for overseeing end-to-end payroll processing…
Added 9 mins ago
IG
Commercial Banking Project Manager
Insight Global
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Demonstrated project management experience across business, product, technology, operations, and control functions.
Added 9 mins ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
Added 9 mins ago
B
Personal Banking Associate
BMO
Richmond, BC
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 10 mins ago
CI
Cash Manager
Cooke Inc.
Saint John, NB
- Full-time
We are seeking a Cash Manager to lead Cooke’s global cash and liquidity management, including daily cash positioning, cash flow forecasting, and payment operations. Reporting to the…
Added 40 mins ago
C
Operations Assistant - EXCEL - Bank/Finance
Collabera
Toronto, ON
- $20 to $22 CAD / hour
- Contract
Note: Advanced Excel skills and financial services experience are mandatory. The manager will reject profiles that do not have both.
Added 40 mins ago
GC
Property Manager
Greenwin Corp.
Toronto, ON · North York, ON
- Full-time
…residential communities? We’re looking for an experienced Property Manager to oversee a dynamic portfolio of residential properties, ensuring operational excellence, high tenant…
Added 40 mins ago
GM
Commercial P&C Associate
Gore Mutual Insurance
Cambridge, ON
- Full-time
…mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s…
Added 40 mins ago
FD
Gestionnaire intérimaire, traitement des dons / Interim Manager, Gift Processing
Fondation du Centre universitaire de santé McGill / McGill University Health Centre Foundation
Montreal, QC
- Temporary
Reporting to the Vice-President, Finance, Data and Compliance, the Interim Manager, Gift Processing is responsible for overseeing the day-to-day activities of the Data Team during the…
Added 1 hour ago
IG
Sr Project Manager (Capital Markets)
Insight Global
Toronto, ON
- $90 to $95 CAD / hour
- Contract
Insight Global is looking for a Tech Project Manager to support a multitude of projects under Capital Markets for Bank of Montreal As the Project Manager you will be responsible for daily…
Added 1 hour ago
A
Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
…and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a knowledgeable…
Added 1 hour ago
P
Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
…internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology…
Added 1 hour ago
P
Digital Assurance & Transparency Manager
PwC
Vancouver, BC
- Full-time
…internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology…
Added 1 hour ago
BL
Office Services Assistant
BC Legal Management Association
Vancouver, BC
- Other
Reporting to the Office Services Manager, this role supports legal professionals and administrative teams across the firm. From deliveries and document production to meeting setup and…
Added 1 hour ago
PC
Digital Assurance & Transparency Manager
PwC Canada
Vancouver, BC
- Full-time
…internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology…
Added 1 hour ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Toronto, ON
- Full-time
The Asset Manager will be responsible for promoting high health, safety and environmental (HSE) standards, coordination of the operation stakeholders, administration of the Operations &…
Added 1 hour ago
N
VIE - Asset Manager - Canada (M/F)
Neoen
Calgary, AB
- Full-time
The Asset Manager will be responsible for promoting high health, safety and environmental (HSE) standards, coordination of the operation stakeholders, administration of the Operations &…
Added 1 hour ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
You'll lead people and operations, but you'll also have the opportunity to influence how the function evolves - including processes, workflows, technology, service delivery, team capability…
Added 2 hours ago
AS
Configuration Management Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…Canadian Air Force (RCAF). Working closely with the Engineering Manager, you will support engineering changes, maintain aircraft baselines and configuration records, and help ensure that…
Added 3 hours ago
TH
Restaurant manager
Tim Hortons Québec
Stayner, ON
- Full-time
Added 3 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…

Aplin

Operations Manager, Mortgage & Lending

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a knowledgeable team.

Reporting to the Chief Operating Officer, this role is ideal for a strong people leader with experience driving change, developing teams, and improving operational efficiency.

While mortgage or financial services experience is an asset, the priority is finding an exceptional leader who can build trust and empower employees.

Key Responsibilities

Lead, coach, and develop an experienced team of mortgage administration professionals.
Oversee daily operations, ensuring efficiency, accuracy, compliance, and exceptional service delivery.
Build a culture of trust, accountability, collaboration, and independent decision-making.
Guide employees through digital transformation, automation, and operational changes.
Identify opportunities to streamline workflows, improve processes, and increase efficiency.
Collaborate with senior leadership and cross-functional teams to support business growth.
Manage departmental priorities, workload, performance, and employee development.
Support the successful implementation and adoption of new technologies and processes.

Qualifications & Experience

Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Proven experience leading teams through organizational change, process improvements, or digital transformation.
Strong emotional intelligence with the ability to balance empathy, accountability, and difficult conversations.
Demonstrated success building high-performing teams, developing employees, and fostering trust.
Excellent communication, problem-solving, organizational, and stakeholder management skills.
Experience with software implementations, automation, or workflow improvements is a strong asset.
Mortgage administration, banking, or lending experience is preferred but not required.
Strong technical aptitude and proficiency with Microsoft Office and SharePoint.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop the mortgage administration team while overseeing daily operations, service quality, accuracy, and compliance. Drive operational improvements and technology adoption, and collaborate with senior leaders and cross-functional teams to support business growth.

Requirements

Requires at least three years of people leadership experience and a track record of guiding teams through change, process improvement, or digital transformation. Strong communication, emotional intelligence, team development, technical aptitude, and Microsoft Office and SharePoint proficiency are expected; mortgage or lending experience is preferred but not required.

Skills

People Leadership
Team Development
Change Management
Digital Transformation
Process Improvement
Operational Efficiency
Mortgage Administration
Compliance
Workflow Automation
Emotional Intelligence
Communication
Problem-Solving
Stakeholder Management
Microsoft Office
SharePoint

Visa sponsorship

Not detected in the job text

Keywords

Mortgage
Lending
Financial Services
Mortgage Administration
Operations Management
People Leadership
Team Development
Change Management
Digital Transformation
Automation
Workflow Improvement
Process Improvement
Operational Efficiency
Compliance
Service Delivery
Employee Development
Performance Management
Software Implementation
Microsoft Office
SharePoint
Stakeholder Management
Cross-Functional Collaboration

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