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Added 6 mins ago
MC
Financial Services Associate - Full Time - 18 Month Contract
Meridian Credit Union
Cambridge, ON
- $60,000 to $63,000 CAD / year
- Full-time
…identifying and promoting opportunities for Meridian products and services. In this role the Financial Services Advisor will be responsible for meeting and exceeding specific individual and…
Added 21 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 21 mins ago
B
Personal Banking Associate
BMO
Richmond, BC
- Full-time
Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.
Added 21 mins ago
CI
Cash Manager
Cooke Inc.
Saint John, NB
- Full-time
We are seeking a Cash Manager to lead Cooke’s global cash and liquidity management, including daily cash positioning, cash flow forecasting, and payment operations. Reporting to the…
Added 51 mins ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
…Mellon from credit, market, and liquidity risks. The Market Risk Manager is responsible for reviewing and challenging the risk analytics and strategies developed by first line business…
Added 51 mins ago
C
Operations Assistant - EXCEL - Bank/Finance
Collabera
Toronto, ON
- $20 to $22 CAD / hour
- Contract
Note: Advanced Excel skills and financial services experience are mandatory. The manager will reject profiles that do not have both.
Added 51 mins ago
FD
Gestionnaire intérimaire, traitement des dons / Interim Manager, Gift Processing
Fondation du Centre universitaire de santé McGill / McGill University Health Centre Foundation
Montreal, QC
- Temporary
Reporting to the Vice-President, Finance, Data and Compliance, the Interim Manager, Gift Processing is responsible for overseeing the day-to-day activities of the Data Team during the…
Added 52 mins ago
Senior Manager, Marketing Management
Bell
Toronto, ON
Bell Media is seeking a highly motivated and experienced Senior Manager of Partnerships and Distribution to join our Direct-to-Consumer (DTC) team. This is a high-visibility, high-impact…
Added 1 hour ago
A
Data Architect
Altis
Mississauga, ON
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 1 hour ago
GP
Manager
GGA Partners™
Toronto, ON
- Full-time
· Approximately 5–8 years of relevant experience in transaction advisory, corporate finance, investment banking, private equity, commercial due diligence, management consulting, valuation,…
Added 1 hour ago
A
Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a…
Added 1 hour ago
P
Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 1 hour ago
P
Digital Assurance & Transparency Manager
PwC
Vancouver, BC
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 1 hour ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Added 1 hour ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Added 1 hour ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 1 hour ago
PC
Digital Assurance & Transparency Manager
PwC Canada
Vancouver, BC
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 2 hours ago
FC
Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 hours ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 hours ago
TI
Sr. Calibration Technician
Transcat, Inc.
Burlington, ON
- Other
Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000…
Added 2 hours ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 2 hours ago
T
Senior Manager, Sustainability Reporting
TD
Toronto, ON
- Full-time
We are seeking a strategic, highly organized, people-centred, and collaborative leader to serve as Senior Manager, Sustainability Reporting. This role is responsible for overseeing the…
Added 2 hours ago
PH
Project Coordinator, Clinical Informatics
Provincial Health Services Authority
Vancouver, BC
- Full-time
…project management team, works in collaboration with the Project Manager and Executive Director to identify and prioritize projects, and is responsible for the coordination of projects,…
Added 4 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and…
Added 4 hours ago
MS
Accounting Analyst
Marberg Staffing
Toronto, ON
- Temporary
Accounting Analyst for community services agency client, downtown Toronto.

Aplin

Operations Manager, Mortgage & Lending

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a knowledgeable team.

Reporting to the Chief Operating Officer, this role is ideal for a strong people leader with experience driving change, developing teams, and improving operational efficiency.

While mortgage or financial services experience is an asset, the priority is finding an exceptional leader who can build trust and empower employees.

Key Responsibilities

Lead, coach, and develop an experienced team of mortgage administration professionals.
Oversee daily operations, ensuring efficiency, accuracy, compliance, and exceptional service delivery.
Build a culture of trust, accountability, collaboration, and independent decision-making.
Guide employees through digital transformation, automation, and operational changes.
Identify opportunities to streamline workflows, improve processes, and increase efficiency.
Collaborate with senior leadership and cross-functional teams to support business growth.
Manage departmental priorities, workload, performance, and employee development.
Support the successful implementation and adoption of new technologies and processes.

Qualifications & Experience

Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Proven experience leading teams through organizational change, process improvements, or digital transformation.
Strong emotional intelligence with the ability to balance empathy, accountability, and difficult conversations.
Demonstrated success building high-performing teams, developing employees, and fostering trust.
Excellent communication, problem-solving, organizational, and stakeholder management skills.
Experience with software implementations, automation, or workflow improvements is a strong asset.
Mortgage administration, banking, or lending experience is preferred but not required.
Strong technical aptitude and proficiency with Microsoft Office and SharePoint.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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More about this job

Responsibilities

Lead, coach, and develop the mortgage administration team while overseeing daily operations, service quality, accuracy, and compliance. Drive operational improvements and technology adoption, and collaborate with senior leaders and cross-functional teams to support business growth.

Requirements

Requires at least three years of people leadership experience and a track record of guiding teams through change, process improvement, or digital transformation. Strong communication, emotional intelligence, team development, technical aptitude, and Microsoft Office and SharePoint proficiency are expected; mortgage or lending experience is preferred but not required.

Skills

People Leadership
Team Development
Change Management
Digital Transformation
Process Improvement
Operational Efficiency
Mortgage Administration
Compliance
Workflow Automation
Emotional Intelligence
Communication
Problem-Solving
Stakeholder Management
Microsoft Office
SharePoint

Visa sponsorship

Not detected in the job text

Keywords

Mortgage
Lending
Financial Services
Mortgage Administration
Operations Management
People Leadership
Team Development
Change Management
Digital Transformation
Automation
Workflow Improvement
Process Improvement
Operational Efficiency
Compliance
Service Delivery
Employee Development
Performance Management
Software Implementation
Microsoft Office
SharePoint
Stakeholder Management
Cross-Functional Collaboration

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