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Added 11 mins ago
Senior Backend Engineer, Integrations
Movable Ink
Toronto, ON
Plan & Deliver: Partner with the Engineering Manager and Product to turn ambiguous goals into clear technical plans, milestones, and incremental delivery paths.
Added 12 mins ago
A
Government Funding Manager
Ayming
Toronto, ON
- Full-time
Contribute to the strategic development of the Government Funding business line, working with senior leadership to identify growth opportunities, strengthen service delivery, and align team…
Added 26 mins ago
B
Senior Manager, Credit Risk Learning
BMO
Toronto, ON
- Full-time
Leads the design, development, and management of effective learning & performance-focused solutions including assessing client needs, developing the learning strategy, designing program and…
Added 26 mins ago
T
Senior Manager, Business Banking Advisory - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 26 mins ago
S
Manager, Product Owner
Scotiabank
Toronto, ON
- Full-time
Reporting to the Senior Manager, Real Estate Secured Lending (RESL), this role manages the delivery capabilities in the Mortgage Technology environment against the Real Estate Secured…
Added 26 mins ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
…the Standards Department. This role supports the effective delivery of departmental priorities by coordinating the administrative requirements related to the development, translation,…
Added 26 mins ago
VI
Senior Project Manager
VSL International Ltd.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Senior Project Manager, you will lead the delivery of major construction and infrastructure projects, taking overall responsibility for project performance, commercial outcomes,…
Added 26 mins ago
SR
Senior Project Manager
STRIVE Recruitment Inc.
Coquitlam, BC
- Full-time
Our client, a well-established leader in mechanical contracting across Western Canada, is seeking an experienced Senior Project Manager to join their Construction team.
Added 56 mins ago
M
Product Owner, Capital Markets
Maarut
Quebec, QC
- Contract
Business analysis in a business solution project delivery
Added 56 mins ago
A
Government Funding Manager
Ayming
Toronto, ON
- Full-time
Contribute to the strategic development of the Government Funding business line, working with senior leadership to identify growth opportunities, strengthen service delivery, and align team…
Added 56 mins ago
MI
Senior Backend Engineer, Integrations
Movable Ink
Toronto, ON
- Full-time
Plan & Deliver: Partner with the Engineering Manager and Product to turn ambiguous goals into clear technical plans, milestones, and incremental delivery paths.
Added 1 hour ago
A
Forward Deployed AI Engineer - Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
This is not a consulting role. It is not a project delivery role. It is not a research position. A Forward Deployed AI Engineer-Associate Manager is a production engineer who works embedded…
Added 1 hour ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Senior Traffic Engineering Specialist (Construction Staging) based in Toronto, Ontario, Canada provides technical leadership for traffic engineering, construction staging, and…
Added 1 hour ago
EG
Municipal Engineer - Major Projects
Egis Group
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Intermediate-to-Senior Municipal Engineer - Major Projects supports the delivery of large-scale transportation and municipal infrastructure programs in Toronto, Ontario, Canada. Working…
Added 1 hour ago
DI
Project Manager
Drake International
Winnipeg, MB
- $110,000 to $130,000 CAD / year
- Full-time
Our client is a growing regional General Contractor with operations across Manitoba and Alberta, specializing in multifamily, hospitality, and community-based projects. With their backlog…
Added 1 hour ago
A
Senior Hydraulic Pipeline Engineer (Vancouver)
Ausenco
Vancouver, BC
- Full-time
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 offices in 15 countries, with projects in over…
Added 1 hour ago
TU
Team Lead, VFMP Patient Program
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…clinical assessments and operations and staffing for curriculum delivery. The Team Lead manages the day-to-day operations of the VFMP Patient Program and works as a liaison between the…
Added 1 hour ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
…evolves - including processes, workflows, technology, service delivery, team capability and client…
Added 1 hour ago
CH
Senior Project Manager
Calculated Hire
Toronto, ON · Greater Toronto Area, Canada
- $62 to $72 CAD / hour
- Contract
We are seeking an experienced Senior Project Manager to lead strategic investment and transformation initiatives supporting the Corporate Card business.
Added 1 hour ago
MC
Operations Manager
MatchBox Consulting Group
Burnaby, BC
- Full-time
This is an opportunity for a senior construction leader to oversee project delivery, operational performance, financial results, and team development. Working closely with executive and…
Added 1 hour ago
CA
Coordinator, Information Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
- Temporary
The Coordinator, Information Management, reporting to the General Manager, Corporate Security, Facilities and Information is responsible for providing day-to-day delivery and support of…
Added 1 hour ago
Senior Manager, Business Banking Advisory - Tangerine
Scotiabank
Toronto, ON
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 1 hour ago
Scotia Wealth Insurance Services Regional Director, Central Canada
Scotiabank
Toronto, ON
…Wealth strategy. The individual is a strong leader and people manager, responsible for managing a team of highly skilled senior insurance professionals, attracting and retaining top talent…
Added 1 hour ago
EI
Municipal Engineer - Major Projects
Egis in Canada
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Intermediate-to-Senior Municipal Engineer - Major Projects supports the delivery of large-scale transportation and municipal infrastructure programs in Toronto, Ontario, Canada. Working…
Added 1 hour ago
2I
Senior Project Manager
2iSolutions Inc.
Toronto, ON
- Contract
Our Toronto-based client is hiring a Senior Project Manager for a 10-month onsite contract, leading complex audio-visual, videoconferencing, and I&IT implementation projects.

Aplin

Operations Manager, Mortgage & Lending

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a knowledgeable team.

Reporting to the Chief Operating Officer, this role is ideal for a strong people leader with experience driving change, developing teams, and improving operational efficiency.

While mortgage or financial services experience is an asset, the priority is finding an exceptional leader who can build trust and empower employees.

Key Responsibilities

Lead, coach, and develop an experienced team of mortgage administration professionals.
Oversee daily operations, ensuring efficiency, accuracy, compliance, and exceptional service delivery.
Build a culture of trust, accountability, collaboration, and independent decision-making.
Guide employees through digital transformation, automation, and operational changes.
Identify opportunities to streamline workflows, improve processes, and increase efficiency.
Collaborate with senior leadership and cross-functional teams to support business growth.
Manage departmental priorities, workload, performance, and employee development.
Support the successful implementation and adoption of new technologies and processes.

Qualifications & Experience

Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Proven experience leading teams through organizational change, process improvements, or digital transformation.
Strong emotional intelligence with the ability to balance empathy, accountability, and difficult conversations.
Demonstrated success building high-performing teams, developing employees, and fostering trust.
Excellent communication, problem-solving, organizational, and stakeholder management skills.
Experience with software implementations, automation, or workflow improvements is a strong asset.
Mortgage administration, banking, or lending experience is preferred but not required.
Strong technical aptitude and proficiency with Microsoft Office and SharePoint.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop the mortgage administration team while overseeing daily operations, service quality, accuracy, and compliance. Drive operational improvements and technology adoption, and collaborate with senior leaders and cross-functional teams to support business growth.

Requirements

Requires at least three years of people leadership experience and a track record of guiding teams through change, process improvement, or digital transformation. Strong communication, emotional intelligence, team development, technical aptitude, and Microsoft Office and SharePoint proficiency are expected; mortgage or lending experience is preferred but not required.

Skills

People Leadership
Team Development
Change Management
Digital Transformation
Process Improvement
Operational Efficiency
Mortgage Administration
Compliance
Workflow Automation
Emotional Intelligence
Communication
Problem-Solving
Stakeholder Management
Microsoft Office
SharePoint

Visa sponsorship

Not detected in the job text

Keywords

Mortgage
Lending
Financial Services
Mortgage Administration
Operations Management
People Leadership
Team Development
Change Management
Digital Transformation
Automation
Workflow Improvement
Process Improvement
Operational Efficiency
Compliance
Service Delivery
Employee Development
Performance Management
Software Implementation
Microsoft Office
SharePoint
Stakeholder Management
Cross-Functional Collaboration

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