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Added 5 mins ago
CA
Coordinator, Information Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
- Temporary
The Coordinator, Information Management, reporting to the General Manager, Corporate Security, Facilities and Information is responsible for providing day-to-day delivery and support of…
Added 5 mins ago
Senior Manager, Business Banking Advisory - Tangerine
Scotiabank
Toronto, ON
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 5 mins ago
Scotia Wealth Insurance Services Regional Director, Central Canada
Scotiabank
Toronto, ON
…Wealth strategy. The individual is a strong leader and people manager, responsible for managing a team of highly skilled senior insurance professionals, attracting and retaining top talent…
Added 20 mins ago
EI
Municipal Engineer - Major Projects
Egis in Canada
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Intermediate-to-Senior Municipal Engineer - Major Projects supports the delivery of large-scale transportation and municipal infrastructure programs in Toronto, Ontario, Canada. Working…
Added 20 mins ago
UO
Microsoft Platform Analyst
University of Manitoba
Winnipeg, MB
- $60,205.6 to $86,850.4 CAD / year
- Full-time
Under the direction of senior Technology Services staff, contributes to the review of requirements/specifications and/or client requests for new solutions or changes to existing solutions.
Added 20 mins ago
FC
Senior VDC Manager
FLINT Corp.
Alexis Whitecourt 232, AB · Whitecourt, Alberta
- Full-time
…including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With…
Added 50 mins ago
W
Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
Wood currently has an exciting opportunity for a Senior Process Engineer - Uranium Processing Specialist at any of our Wood offices in BC, AB, or SK. Reporting to the Process Department…
Added 50 mins ago
D
Quality Assurance Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our client is seeking an experienced Quality Engineering (QE) Lead / Senior QA Automation Engineer with strong hands-on experience in test automation, Python programming, API testing,…
Added 50 mins ago
G
Senior Design Project Manager
GagaMuller
Regina, SK
- Full-time
As the Senior Design Manager, you will provide strategic leadership for multidisciplinary design activities on behalf of the client, ensuring Mechanical, Electrical, CSA, Architectural,…
Added 1 hour ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
…information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you…
Added 1 hour ago
K
Senior Analyst/Engineer - PSA and Risk Assessment
Kinectrics
Toronto, ON
- Full-time
Kinectrics is a wholly owned subsidiary of BWX Technologies focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the…
Added 1 hour ago
TI
Senior Project Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is seeking an experienced Senior Project Manager / Leader to oversee complex Audio-Visual (AV), Videoconferencing, Telecommunications, and IT Infrastructure projects within the…
Added 1 hour ago
GP
Manager
GGA Partners™
Toronto, ON
- Full-time
Role Description We are seeking a Manager to join our Transaction Advisory & Commercial Strategy division. This is a hands-on leadership role for a commercially minded professional who can…
Added 1 hour ago
A
Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a…
Added 1 hour ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 2 hours ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 2 hours ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 2 hours ago
D
Business Development Manager | Toronto
Digicast
Toronto, ON
- Full-time
…productions, hybrid and virtual event solutions, broadcast services, and the iCast suite of products, to senior decision-makers and…
Added 2 hours ago
W
Mechanical Engineer-in-Training
Wood
Saskatoon, SK
- Full-time
…& Metals (M&M) team. Reporting to the Mechanical Department Manager, this position is located in our Saskatoon, SK…
Added 2 hours ago
FC
Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 2 hours ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
A division of an established Canadian financial services organization, we have the stability and resources behind us to build for the future while remaining small enough that talented…
Added 3 hours ago
T
Senior Manager, Sustainability Reporting
TD
Toronto, ON
- Full-time
We are seeking a strategic, highly organized, people-centred, and collaborative leader to serve as Senior Manager, Sustainability Reporting. This role is responsible for overseeing the…
Added 5 hours ago
AM
Intern Funeral Director
Arbor Memorial Inc.
Regina, SK
- Internship
…responsible for overseeing and directing all aspects of funeral services under the direction of the Funeral Home Manager and Senior Funeral Director, including: filing death certificates,…
Added 8 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Halifax, NS
- Full-time
…solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple…
Added 10 hours ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
Work with the Project Manager and Accounts Receivable team for the preparation, coordination, analysis and tracking of client invoices and variances.

Aplin

Operations Manager, Mortgage & Lending

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a knowledgeable team.

Reporting to the Chief Operating Officer, this role is ideal for a strong people leader with experience driving change, developing teams, and improving operational efficiency.

While mortgage or financial services experience is an asset, the priority is finding an exceptional leader who can build trust and empower employees.

Key Responsibilities

Lead, coach, and develop an experienced team of mortgage administration professionals.
Oversee daily operations, ensuring efficiency, accuracy, compliance, and exceptional service delivery.
Build a culture of trust, accountability, collaboration, and independent decision-making.
Guide employees through digital transformation, automation, and operational changes.
Identify opportunities to streamline workflows, improve processes, and increase efficiency.
Collaborate with senior leadership and cross-functional teams to support business growth.
Manage departmental priorities, workload, performance, and employee development.
Support the successful implementation and adoption of new technologies and processes.

Qualifications & Experience

Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Proven experience leading teams through organizational change, process improvements, or digital transformation.
Strong emotional intelligence with the ability to balance empathy, accountability, and difficult conversations.
Demonstrated success building high-performing teams, developing employees, and fostering trust.
Excellent communication, problem-solving, organizational, and stakeholder management skills.
Experience with software implementations, automation, or workflow improvements is a strong asset.
Mortgage administration, banking, or lending experience is preferred but not required.
Strong technical aptitude and proficiency with Microsoft Office and SharePoint.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop the mortgage administration team while overseeing daily operations, service quality, accuracy, and compliance. Drive operational improvements and technology adoption, and collaborate with senior leaders and cross-functional teams to support business growth.

Requirements

Requires at least three years of people leadership experience and a track record of guiding teams through change, process improvement, or digital transformation. Strong communication, emotional intelligence, team development, technical aptitude, and Microsoft Office and SharePoint proficiency are expected; mortgage or lending experience is preferred but not required.

Skills

People Leadership
Team Development
Change Management
Digital Transformation
Process Improvement
Operational Efficiency
Mortgage Administration
Compliance
Workflow Automation
Emotional Intelligence
Communication
Problem-Solving
Stakeholder Management
Microsoft Office
SharePoint

Visa sponsorship

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Keywords

Mortgage
Lending
Financial Services
Mortgage Administration
Operations Management
People Leadership
Team Development
Change Management
Digital Transformation
Automation
Workflow Improvement
Process Improvement
Operational Efficiency
Compliance
Service Delivery
Employee Development
Performance Management
Software Implementation
Microsoft Office
SharePoint
Stakeholder Management
Cross-Functional Collaboration

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