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Added 9 mins ago
D
Engineering Supervisor
DAVWIRE
London, ON
- Full-time
…manufacturing engineering, technical documentation, process development and production support. The successful candidate will work closely with Production, Quality and other departments to…
Added 9 mins ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
…leading a procurement function or major category portfolio at the senior manager or director…
Added 25 mins ago
B
Senior Strategic Partnerships Manager
Booxi
Montreal, QC
- Full-time
Pour y arriver, on cherche un·e Senior Strategic Partnerships Manager qui fera de nos partenaires un moteur de croissance. On pense aux éditeurs POS, clienteling et commerce avec qui on…
Added 25 mins ago
P
Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
…significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top…
Added 38 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
This is not a corporate IT, managed services, system administration or software product development role. We are particularly interested in candidates whose technology experience has been…
Added 39 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
This is not a corporate IT, managed services, system administration or software product development role. We are particularly interested in candidates whose technology experience has been…
Added 39 mins ago
DP
Team Lead, Test and Reliability
Dream Photonics Inc.
Vancouver, BC
- Full-time
…and inform product decisions. You will work closely with our Senior Project Manager and colleagues in design, packaging, manufacturing, and software to align testing with shared development…
Added 39 mins ago
B
Electrical Drafter
BPA
Calgary, AB
- Full-time
Report to the CAD/BIM manager if technical challenges, drawing standards, or software-related issues arise.
Added 39 mins ago
SE
Senior Embedded Software Developer
Schneider Electric
Victoria, BC
- $91,200 to $136,800 CAD / year
- Full-time
You'll join a collaborative team where engineers work across both software development and testing, with responsibilities evolving from one project to another. It's an opportunity to bring…
Added 39 mins ago
Accounting Manager
Maximizer Services Inc.
Vancouver, BC
This opportunity is well suited for an experienced Senior Accountant ready to step into management or an existing Accounting Manager looking to make a broader impact within a growing…
Added 39 mins ago
C
Product Manager - Business Platforms
CDW
Toronto, ON
- Full-time
The Product Manager – Canada is a member of the Product team within the Business Transformation group, and supports CDW Canada’s selling and services organizations. The role serves as the…
Added 54 mins ago
TH
Group Product Manager
Top Hat
Remote, Canada
- Full-time
- Remote
We are looking for a Group Product Manager to own and drive the core portfolio of the Top Hat platform - product domains where instructors and students interact in and around the classroom…
Added 1 hour ago
EC
JDE CNC Administrator
Experis Canada
Mississauga, ON
- Contract
Job Title: Senior JDE CNC Administrator (Permanent)
Added 1 hour ago
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
The Manager provides analytical expertise to deliver data-driven insights, modernize and automate processes, and build purpose-built quantitative tools that enhance the investment process…
Added 1 hour ago
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
The Manager provides analytical expertise to deliver data-driven insights, modernize and automate processes, and build purpose-built quantitative tools that enhance the investment process…
Added 1 hour ago
NC
Junior Systems Analyst (18-month term)
NAV CANADA
Ottawa, ON
- Full-time
Work closely with Senior Systems Analysts, technologists, and testers in an Agile development environment.
Added 1 hour ago
SC
Senior Accountant, Audit and Assurance
Stern Cohen LLP
Toronto, ON
- Full-time
We’re looking for an experienced, full-time Senior Accountant to join our Assurance Team. The role focuses mainly on assurance, compilations, and tax engagements. This role will report…
Added 1 hour ago
Audio Artist III - FC
Electronic Arts
Vancouver, BC · Toronto, ON
FC Audio team is looking for an experienced Audio Artist who can immediately contribute to audio development. You will oversee the audio-specific project(s) to create/maintain a quality…
Added 1 hour ago
RG
Project Manager, Technology Transformation
Rohit Group
Edmonton, AB
- Full-time
Manage end-to-end software development life cycles, from gathering business requirements and defining product roadmaps to execution and post-project support.
Added 1 hour ago
Y
Business Development_L3 Software (LIMS & QMS) Solutions
Yokogawa
NB · Chiasson Office, NB
- Full-time
Monitor team members' use of the customer relationship management system, identifying and resolving standard issues and escalating these to a senior manager as appropriate.
Added 1 hour ago
A
Ready Mix Operations Manager
Aplin
Kitimat, BC
- Full-time
…solutions company to recruit an experienced and driven Operations Manager – Ready-Mix Concrete for its operations in Kitimat, British…
Added 1 hour ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc
Brampton, ON
- Full-time
Previous experience as a senior technician, master technician, technical supervisor, workshop supervisor or technical service manager.
Added 1 hour ago
FB
Credit Adjudicator
Fairstone Bank
Montreal, QC
- Full-time
Join Eden Park as a Bilingual Credit Adjudicator, reporting to Senior Manager, and be part of our talented and growing team!
Added 1 hour ago
FC
Senior QA Analyst
First Canadian Financial Group
Sherwood Park, AB
- Full-time
The Senior QA Analyst, reporting to the Quality Assurance Manager, is based in the Sherwood Park location. This hands-on role offers an experienced QA automation professional the…
Added 1 hour ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
The Senior Specialist, Data Governance, is responsible for executing data consistency, data quality and data protection within the data governance framework. This role reports to a Senior…

Aplin

Operations Manager, Mortgage & Lending

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a knowledgeable team.

Reporting to the Chief Operating Officer, this role is ideal for a strong people leader with experience driving change, developing teams, and improving operational efficiency.

While mortgage or financial services experience is an asset, the priority is finding an exceptional leader who can build trust and empower employees.

Key Responsibilities

Lead, coach, and develop an experienced team of mortgage administration professionals.
Oversee daily operations, ensuring efficiency, accuracy, compliance, and exceptional service delivery.
Build a culture of trust, accountability, collaboration, and independent decision-making.
Guide employees through digital transformation, automation, and operational changes.
Identify opportunities to streamline workflows, improve processes, and increase efficiency.
Collaborate with senior leadership and cross-functional teams to support business growth.
Manage departmental priorities, workload, performance, and employee development.
Support the successful implementation and adoption of new technologies and processes.

Qualifications & Experience

Minimum 3 years of people leadership experience, ideally within operations, financial services, or a related environment.
Proven experience leading teams through organizational change, process improvements, or digital transformation.
Strong emotional intelligence with the ability to balance empathy, accountability, and difficult conversations.
Demonstrated success building high-performing teams, developing employees, and fostering trust.
Excellent communication, problem-solving, organizational, and stakeholder management skills.
Experience with software implementations, automation, or workflow improvements is a strong asset.
Mortgage administration, banking, or lending experience is preferred but not required.
Strong technical aptitude and proficiency with Microsoft Office and SharePoint.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Apply About employer

More about this job

Responsibilities

Lead, coach, and develop the mortgage administration team while overseeing daily operations, service quality, accuracy, and compliance. Drive operational improvements and technology adoption, and collaborate with senior leaders and cross-functional teams to support business growth.

Requirements

Requires at least three years of people leadership experience and a track record of guiding teams through change, process improvement, or digital transformation. Strong communication, emotional intelligence, team development, technical aptitude, and Microsoft Office and SharePoint proficiency are expected; mortgage or lending experience is preferred but not required.

Skills

People Leadership
Team Development
Change Management
Digital Transformation
Process Improvement
Operational Efficiency
Mortgage Administration
Compliance
Workflow Automation
Emotional Intelligence
Communication
Problem-Solving
Stakeholder Management
Microsoft Office
SharePoint

Visa sponsorship

Not detected in the job text

Keywords

Mortgage
Lending
Financial Services
Mortgage Administration
Operations Management
People Leadership
Team Development
Change Management
Digital Transformation
Automation
Workflow Improvement
Process Improvement
Operational Efficiency
Compliance
Service Delivery
Employee Development
Performance Management
Software Implementation
Microsoft Office
SharePoint
Stakeholder Management
Cross-Functional Collaboration

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