Order Desk Administrator
- AB, Canada
- Edmonton, AB, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Our client is seeking an organized and customer-focused Order Desk Administrator to provide immediate support to their busy team in West Edmonton for an 8-week contract.
This is an excellent opportunity for someone who enjoys a fast-paced environment, has strong administrative skills, and is comfortable handling a high volume of customer calls and paperwork.
The successful candidate will assist with order desk coverage, customer inquiries, filing, and general administrative tasks. Training and call scripts will be provided, making this a great opportunity for someone with a strong customer service background who can learn quickly and hit the ground running.
Key Responsibilities
This is an excellent opportunity for someone who enjoys a fast-paced environment, has strong administrative skills, and is comfortable handling a high volume of customer calls and paperwork.
The successful candidate will assist with order desk coverage, customer inquiries, filing, and general administrative tasks. Training and call scripts will be provided, making this a great opportunity for someone with a strong customer service background who can learn quickly and hit the ground running.
Key Responsibilities
- Answer a high volume of incoming customer calls in a professional and friendly manner.
- Use provided scripts to gather customer order details and inquiries.
- Accurately document customer information and forward requests to the appropriate team members.
- Assist with organizing, filing, and processing order-related paperwork.
- Help clear backlogs of administrative paperwork and filing.
- Maintain accurate and organized records to support daily operations.
- Provide general administrative support to the order desk and internal team.
- Manage multiple priorities while maintaining accuracy in a busy environment.
- Previous experience in customer service, reception, order desk support, or general administration.
- Excellent telephone etiquette with clear and professional verbal communication skills.
- Comfortable handling a high volume of calls and administrative tasks.
- Strong organizational skills and attention to detail.
- Ability to learn new processes quickly and follow established procedures.
- Reliable, adaptable, and able to work independently with minimal supervision.
- Comfortable working in a fast-paced, deadline-driven environment.
- Strong data entry and general computer skills.
- Available to start immediately and commit to the full 8-week assignment.
More about this job
Responsibilities
Handle a high volume of customer calls, gather order details using provided scripts, document inquiries, and route requests to the appropriate team. Organize and process order paperwork, clear filing backlogs, maintain accurate records, and provide general administrative support to the order desk.
Requirements
Previous customer service, reception, order desk, or general administrative experience is required, along with strong telephone communication, organization, attention to detail, and computer and data-entry skills. Candidates must learn processes quickly, work reliably and independently in a fast-paced environment, and be available to start immediately for the full eight-week assignment.
Skills
- Customer Service
- Telephone Etiquette
- Order Desk Support
- Administrative Support
- Data Entry
- Verbal Communication
- Organization
- Attention To Detail
- Call Handling
- Recordkeeping
- Filing
- Order Processing
- Time Management
- Following Procedures
- Adaptability
- Computer Skills
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Energy
Keywords
- Customer Service
- Order Desk
- Incoming Calls
- Customer Inquiries
- Order Details
- Call Scripts
- Data Entry
- Filing
- Order-Related Paperwork
- Administrative Support
- Recordkeeping
- Telephone Etiquette
- Reception
- Computer Skills
- High-Volume Calls
- Fast-Paced Environment
- Deadline-Driven Environment
- Oil And Gas
- Contract
- Edmonton