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Personal Lines Service Broker

  • Edmonton, AB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

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Join a dynamic team in Edmonton as a Personal Lines Service Broker, where your expertise will help clients maintain their insurance coverage smoothly and efficiently. You’ll manage a personal lines servicing with existing clients, providing excellent service through renewals, client communication, and collaboration with support staff. This role offers an exciting opportunity to grow your career in a supportive and client-focused environment.

Compensation

  • Competitive base salary between $50,000 to $55,000 (based on your experience) plus commission on new business

Benefits & Perks
Enjoy a collaborative work environment with flexible hybrid or remote work options after onboarding and training. Be part of a supportive team that values your skills and provides opportunities for professional growth.

Responsibilities

  • Manage a personal lines insurance portfolio, including renewals and client requests
  • Handle inbound client calls and provide tailored solutions
  • Communicate effectively with clients and internal support teams
  • Assist in growing the personal lines book through excellent customer service and client engagement

Qualifications

  • Level 1 personal lines insurance experience
  • Fluency in Punjabi or Hindi preferred
  • Strong communication, organizational, and client service skills
  • Ability to thrive in a team-oriented environment and handle multiple priorities efficiently

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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More about this job

Responsibilities

The Personal Lines Service Broker will manage a personal lines insurance portfolio, handling renewals and client requests. They will take inbound calls, provide tailored solutions, and help grow the book through client engagement.

Requirements

Aplin asks for Level 1 personal lines insurance experience, strong communication, organization and client service skills, and the ability to juggle multiple priorities. Fluency in Punjabi or Hindi is preferred.

Skills

  • Personal lines insurance
  • Policy renewals
  • Client service
  • Client communication
  • Inbound call handling
  • Account management
  • Insurance sales
  • Cross-selling
  • Multitasking
  • Teamwork
  • Organization
  • Bilingual Punjabi/Hindi

Benefits

  • Flexible hybrid or remote work
  • Professional growth opportunities

Categories

  • Customer Service & Support
  • Sales
  • Finance & Accounting

Keywords

  • personal lines insurance
  • insurance broker
  • client service
  • renewals
  • policy servicing
  • account management
  • inbound calls
  • customer service
  • Level 1
  • Punjabi
  • Hindi
  • commission sales
  • insurance agent
  • Edmonton
  • hybrid
  • remote

Seniority

Entry level

Perks

  • Flexible hours
  • Paid training

Licences and certifications

  • Level 1 personal lines insurance

Languages

  • Punjabi
  • Hindi

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