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Added 20 mins ago
Service Coordinator (contract)
Scandinavian Building Services
AB · Edmonton, AB
Contract
The Service Coordinator oversees the scheduling and coordination of maintenance and repair services for floor cleaning equipment. This position ensures that customer service requests are…
Added 35 mins ago
Coordonnateur/Coordonnatrice de magasin Temps plein Winners/HomeSense-Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 35 mins ago
Business Application Support Coordinator
Regional Municipality of Peel
Mississauga, ON
$61,104 to $71,810 CAD / year
Other
Human Services – Social Development, Planning and Partnerships
Added 1 hour ago
Health, Safety & Environmental Coordinator
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
Full-time
…markets alike. Its equipment is built for the long haul, its customer relationships often endure for decades, and its continued investment in engineering and innovation has helped it remain…
Added 2 hours ago
Coordinator, Customer Experience
City of Brampton
Brampton, ON
Full-time
This role reports to the Manager, Customer Experience and is responsible for customer experience and to coordinate and develop marketing plans and materials, event support and Transit…
Added 3 hours ago
Clerk A Customer Services Representative (In bound contact centre)
City of Winnipeg
Winnipeg, MB
Part-time
Under the direction of the Team Leads and Contact Centre Coordinator, the Winnipeg Transit Plus Customer Service Representative, while working as part of a service delivery team, is…
Added 3 hours ago
Unit Supplies Coordinator - Patient Care Supply
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 3 hours ago
HHC Service Coordinator
Rexall Care Network
Windsor, ON
Full-time
The Home Health Service Coordinator is responsible for coordinating and managing the service technicians. They serve as a crucial liaison between clients, healthcare professionals, and…
Added 5 hours ago
Partner Business Coordinator - Lenovo
CDW
ON · Virtual - Ontario
Full-time
…about your career and future. The #1 name in Canada for IT services and solutions, we are an innovative Fortune 200 leader driving meaningful technological change for customers in virtually…
Added 6 hours ago
Event Coordinator / Coordonnateur aux évènements
Airbus Aircraft
Montreal, QC
Full-time
Coordonnateur aux évènements / Event Coordinator
Added 6 hours ago
Retail Merchandising Processing Coordinator Full Time HomeSense - South Edmonton Common
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
Intake Coordinator / Portfolio Analyst
Apex Systems
Toronto, ON
$45 to $50 USD / hour
Contract
We are seeking an experienced Intake Coordinator / Portfolio Analyst to support the intake and governance function within a large enterprise technology environment.
Added 6 hours ago
Retail Customer Service and Operations Coordinator Full Time HomeSense-Stonebridge
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
Retail Store Coordinator Full Time Marshalls/Homesense Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
London, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
Retail Customer Service Coordinator Full Time Seasonal Marshalls/HomeSense - Meadowlands Power Centre
TJX Canada – Winners, Marshalls, HomeSense
Ancaster, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 7 hours ago
Unit Supplies Coordinator - Patient Care Supply
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 7 hours ago
Coordonnateur(trice) de comptes / Account Coordinator - ChemCare
Univar Solutions
Dorval, QC
About the position: Reporting to the Regional Manager, the Account Coordinator will support the account managers with daily requests pertaining to pricing, project planning, order entry,…
Added 7 hours ago
Project Coordinator
BGIS
Toronto, ON
Full-time
With supervision, the Project Coordinator is responsible for planning, developing and delivering assigned projects within scope, schedule, and contract budget
Added 8 hours ago
Library Assistant
Region of Waterloo
Wilmot, ON
Provides public library services at library branches or other community locations, including customer service, circulations, and helping with programs and events.
Added 8 hours ago
Library Assistant
Region of Waterloo
North Dumfries, ON
Provides public library services at library branches or other community locations, including customer service, circulations, and helping with programs and events.
Added 8 hours ago
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
Full-time
…general construction, design-build, and construction management services. SPL is focused on the commercial construction market, including major and structural construction and tenant…
Added 9 hours ago
HRIS Integrations Coordinator (6-Month Contract with Potential for Permanent Opportunity)
Environmental 360 Solutions
Calgary, AB
$35 to $40 CAD / hour
Contract
Environmental 360 Solutions (E360S) is seeking a detail-oriented HRIS Integrations Coordinator to join our HRIS team on a 6-month contract basis, with the potential to transition into a…
Added 9 hours ago
HRIS Integrations Coordinator (6-Month Contract with Potential for Permanent Opportunity)
Environmental 360 Solutions
Aurora, ON
$35 to $40 CAD / hour
Contract
Environmental 360 Solutions (E360S) is seeking a detail-oriented HRIS Integrations Coordinator to join our HRIS team on a 6-month contract basis, with the potential to transition into a…
Added 9 hours ago
Coordinator, Traffic
Apotex
Toronto, ON · North York, ON
$55,138.14 to $77,193.4 CAD / year
…direction and plan, ensuring the delivery of quality product to the…
Added 9 hours ago
Moving Coordinator
CARGO CABBIE Inc.
Toronto, ON · Etobicoke, ON
Full-time
Book jobs for services (e.g. plastic bin rentals, home and office moves)

Aplin

Service Dispatch Coordinator

Vaughan, ON, Canada

Pay: Compensation: $22-24/hour
Job type: Full-time
Apply by: Oct 28, 2026
Experience: Minimum 1 year of dispatching experience is required
Posting language: English
Posted: Sep 28, 2026

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Original job description

Join a top employer and advance your career. Aplin has partnered with a well-established organization to hire a Service Dispatch Coordinator in Concord, ON! This will be a 1-year contract opportunity covering a maternity leave.

This is an exciting opportunity for an experienced dispatch professional to play a key role within a busy Service Department. You will be responsible for coordinating and dispatching field technicians, managing incoming service requests, coordinating parts and materials, and ensuring technicians have the information and support they need to complete their work efficiently. If you are organized, service-focused, and enjoy working in a fast-paced environment where you are constantly managing multiple priorities, we'd love to hear from you.

Benefits & Perks

Compensation: $22-24/hour
Please note, this role is fully in-office in the client's Concord, ON office
Monday to Friday, 8:00 AM–5:00 PM
1-year contract covering a maternity leave

Responsibilities

Dispatch a group of technicians using internal software and other web-based programs
Dispatch daily work orders and service trips, ensuring technicians have the required information to complete their assignments
Follow up on missing information, including site contacts, alternate site contacts, contractor information, and job details
Review and dispatch incoming service requests received through phone calls, Traxits, emails, and other channels
Provide ongoing support to technicians regarding materials, parts, purchase orders, job information, site details, and previous visit findings
Coordinate parts and materials as required to support field technicians
Confirm parts information and locations and follow up on part availability, orders, and estimated delivery times
Attach required documents to service trips and work orders
Enter technician time entries, including statutory holidays and on-call hours
Follow up on missing technician reports and ensure required information is received
Maintain the dispatch dashboard, including placeholders, school assignments, training, and other scheduling requirements
Communicate with technicians, customers, contractors, and internal teams to ensure service requests are coordinated efficiently
Ensure service activities are completed in a timely and organized manner while following company policies and guidelines
Support the Service Department with other administrative and coordination duties as assigned

Qualifications

Minimum 1 year of dispatching experience is required
Previous experience in service coordination, scheduling, field service, or a similar environment is an asset
Strong computer skills with the ability to learn and navigate new software and web-based programs
Experience with dispatching or service management software is an asset
Excellent communication and interpersonal skills
Strong problem-solving and organizational abilities
Strong attention to detail and follow-up skills
Ability to manage multiple priorities in a fast-paced environment
High level of commitment to customer service
Self-motivated with the ability to work independently and as part of a team
Reliable, proactive, and organized approach to work

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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More about this job

Responsibilities

Dispatch technicians and service work orders, manage incoming service requests, and coordinate parts, materials, and required job information. Support technicians and communicate with customers, contractors, and internal teams while maintaining scheduling records and ensuring service activities are completed efficiently.

Requirements

At least one year of dispatching experience is required; experience in service coordination, scheduling, or field service is an asset. Candidates should have strong computer, communication, organizational, problem-solving, customer service, and follow-up skills, and be able to manage multiple priorities independently and as part of a team.

Skills

Dispatching
Service Coordination
Scheduling
Field Service Support
Dispatch Software
Service Management Software
Communication
Problem-Solving
Organization
Attention to Detail
Follow-Up
Customer Service
Parts Coordination
Work Order Management
Time Entry
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Service Dispatch
Technician Dispatch
Service Requests
Work Orders
Service Trips
Dispatch Dashboard
Dispatch Software
Web-Based Programs
Service Management Software
Field Service
Scheduling
Parts Coordination
Materials Coordination
Purchase Orders
Technician Time Entries
On-Call Hours
Statutory Holidays
Customer Service
Contractor Coordination
Service Department
Administrative Coordination

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