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- Contract
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
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APM Terminals

Local Client Manager - Vancouver

Delta, BC, Canada

$110,000.00 - $130,000.00 CAD + SIP (Sales Incentive Plan) · Full-time

Apply About employer

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Job details

Pay: $110,000.00 - $130,000.00 CAD + SIP (Sales Incentive Plan)
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 8 years of experience in international freight forwarding or supply chain/ logistics, or shipping industries
Posting language: English
Posted: Nov 3, 2026

Original job description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

The Opportunity

A LCM maintains strong business relationships with Maersk’s Strategic Accounts and is responsible for YoY growth across the Maersk product and services portfolio. LCM’s offer transportation and logistics solutions that add value to the client’s business, while managing client expectations, and delivering positive results to Maersk.

Key Responsibilities

YoY Portfolio Growth
Management of client’s strategic initiatives
Entry point to customer for all levels of the client organization
Selling new and additional integrated logistics services including but not limited to: Supply Chain Management & Value Added (VAS) services, Ocean freight, FCL and LCL, Domestic Ground Freight, Airfreight, Transload / Warehousing, and Customs House Brokerage.
Monitor profitability
Contract renewal negotiations
Liaison between Customer and Origin as needed / as escalation point (primarily handled by the PM)
Problem solving
Sales Systems familiarity
Special account handling when needed
Handling general enquiries
Liaise with Program Management on strategic issues
Travel with client when mutually beneficial
Resolve large and/or complex issues/problems
Manage by influence resources that do not report to this position (e.g., Program Manager; Logistics Specialist; Customer Service teams)
It is the aim of management to utilize the GCM to gain synergy between all operating systems, finance and business development groups within Maersk. In addition to gathering resources and coordinating developments within our own company, the GCM must communicate on many levels within the client’s organization, often from front line customer service people up to CEO level.
LCMs may handle more than one account or be available to act as a sales specialist for the Maersk sales organization.
Comply with all Federal, Provincial and Local legal requirements
Maintain technical and professional proficiency
Attend classes or educational workshops
Review professional publications

We are looking for

Education and Experience
Bachelor’s degree or equivalent work experience
Industry diplomas or certificates (i.e. CIFFA or CITT) would be preferred, but is not required
Minimum 8 years of experience in international freight forwarding or supply chain/ logistics, or shipping industries
Strong analytical and problem solving skills; results and details oriented personality; organizational skills
Advanced computer literacy and ability to efficiently operate standard office equipment
Good communication (both oral and written) and interpersonal skills are required; ability to work under pressure; team player
Ability to work under pressure and provide guidance to staff
Strong problem solving skills
PC skills (Word, Excel, PowerPoint, Outlook)

Technical Skills And Competencies Required

Ability to make decisions in the absence of management
Excellent communication skills
Excellent conflict resolution and problem solving skills
A well organized and self-directed individual who is a team player.
Ability to train, coach, evaluate and mentor
Strong and current knowledge of technology platforms, MS Office products, and ability to quickly adapt to new software

What We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional

teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Salary:

$110,000.00 - $130,000.00 CAD + SIP (Sales Incentive Plan)

Benefits:

Medical
Dental
Vision care benefits
Gym membership reimbursement
Company phone
Company Vehicle
RRSP matching after 1 year
Tuition reimbursement

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in Canada

You must have valid Canadian work Authorization

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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More about this job

Responsibilities

Manage strategic client relationships and drive year-over-year growth across Maersk’s logistics products and services, including freight, warehousing, and customs brokerage. Negotiate renewals, monitor profitability, coordinate internal resources, and resolve complex client issues while serving as a key liaison between customers and Maersk.

Requirements

A bachelor’s degree or equivalent work experience is required, with at least eight years of experience in international freight forwarding, supply chain, logistics, or shipping. The role also calls for strong analytical, communication, organizational, decision-making, and problem-solving abilities, advanced computer literacy, and proficiency with Microsoft Office; CIFFA or CITT credentials are preferred.

Skills

Strategic Account Management
Sales
Integrated Logistics
Supply Chain Management
Freight Forwarding
Contract Negotiation
Profitability Monitoring
Analytical Skills
Problem Solving
Conflict Resolution
Communication
Decision-Making
Coaching and Mentoring
Microsoft Office
Customer Service

Benefits

Medical Benefits
Dental Benefits
Vision Care Benefits
Gym Membership Reimbursement
Company Phone
Company Vehicle
RRSP Matching After One Year
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Strategic Account Management
Year-Over-Year Growth
Integrated Logistics
Supply Chain Management
Value-Added Services
Ocean Freight
Full Container Load
Less Than Container Load
Domestic Ground Freight
Airfreight
Transload
Warehousing
Customs House Brokerage
Freight Forwarding
Contract Renewal Negotiations
Profitability Monitoring
Program Management
Sales Systems
Customer Service
CIFFA
CITT
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Coaching
Mentoring
Conflict Resolution

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