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Added 21 mins ago
Assistant Head Nurse
Alberta Health Services
Rocky Mountain House, AB
Part-time
…Rural Acute Care sites. Under the direction of the acute care manager, the CRN works in concert with the Clinical Nurse Educators (CNE), AHN and/or charge nurse to support staff in…
Added 21 mins ago
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
Reporting to the Manager of the Eye Clinic, this position is one of a group of Administrative Support III staff that provide comprehensive support to the daily clinical activity. The…
Added 21 mins ago
Supervisor
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Part-time
The Patient Food Services Supervisor reports to the Manager, Patient Food Services and is responsible for maintaining patient food service operations at the site level. This position…
Added 21 mins ago
Unit Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
The Unit Manager (UM), Rockyview General Hospital (RGH) Day Surgery Unit/24-Hour Surgical Short Stay, Pre-Admission Clinic, and Women's Health Clinic, is accountable for providing…
Added 36 mins ago
Assistant General Manager
Mary Browns
Windsor, ON
$45,000 to $48,000 CAD / year
Full-time
Reporting to General Manager, the Assistant General Manager will work in conjunction with the General Manager and will oversee and support the operations at the restaurant to ensure…
Added 36 mins ago
Assistant General Manager
Mary Browns
Essex, ON
$45,000 to $48,000 CAD / year
Full-time
Reporting to General Manager, the Assistant General Manager will work in conjunction with the General Manager and will oversee and support the operations at the restaurant to ensure…
Added 36 mins ago
Packline
Mary Browns
Drumheller, AB
Up to $15 CAD / hour
Full-time
The Packline, under the direction of the Restaurant Manager, will primarily be responsible for ensuring all customer orders are assembled according to Mary Brown’s Standards. They must…
Added 36 mins ago
Cashier
Mary Browns
Drumheller, AB
Up to $15 CAD / hour
Full-time
The Front Counter Attendant, under the direction of the Store Manager, will primarily be responsible to proactively attend to customer complaints in a professional manner. This position…
Added 36 mins ago
Food Service Supervisor
Mary Browns
Drumheller, AB
Up to $17 CAD / hour
Full-time
The duties of this position may change from time to time. Fat Bastard Burrito’s reserves the right to add or delete duties and responsibilities at its discretion contingent on business…
Added 36 mins ago
Cook
Mary Browns
Drumheller, AB
Up to $15 CAD / hour
Full-time
The Cook/Prep, under the direction of the Restaurant Manager, will primarily be responsible for ensuring all preparation and cooking are performed according to Mary Brown’s Standards. They…
Added 51 mins ago
Job Title Tenant Support Worker
Lookout Housing + Health Society
Courtenay, BC
Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Tenant Support Worker
Lookout Housing + Health Society
Vancouver, BC
Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Recovery Advocate
Lookout Housing + Health Society
North Vancouver, BC
Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Vancouver, BC
Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Vancouver, BC
Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Vancouver, BC
Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Residential Building Attendant
Lookout Housing + Health Society
Vancouver, BC
Full-time
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Job Title Residential Building Attendant
Lookout Housing + Health Society
Duncan, BC
Full-time
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 51 mins ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
We expect dramatically higher productivity from working this way. A step change, not a marginal gain. That's the baseline we hire and promote against, not an aspirational ceiling.
Added 51 mins ago
Project Engineer
Pattillo Construction Corporation
Montreal, QC · Urban agglomeration of Montreal, QC
Volunteer
Assist Project Manager and Asst. Project Manager with the planning and daily execution of the construction project. Responsible for maintaining certain aspects of the project schedule as…
Added 51 mins ago
Security Representative
WCB-Alberta
AB · Edmonton - Central
Part-time
Monitor meetings between clients and their Case Manager.
Added 51 mins ago
Instrumentation Superintendent - Future Opportunities
Aecon
Calgary, AB · MB · Saskatoon, SK
Support change management processes related to scope, schedule, and system modifications.
Added 51 mins ago
Piping Superintendent - Future Opportunities
Aecon
Calgary, AB · MB · Saskatoon, SK
Support change management processes, including scope changes, schedule impacts, and material adjustments.
Added 51 mins ago
Structural Superintendent - Future Opportunities
Aecon
Calgary, AB · MB · Saskatoon, SK
Manage scope changes and support change management related to structural work activities.
Added 1 hour ago
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
Full-time
…keeping the big picture in mind. In addition, the HVAC Sales Manager must be highly self-motivated, have a positive attitude and be resourceful and enthusiastic about sales and continued…

AppDirect

Associate Customer Success Manager

Toronto, ON, Canada

Pay: $55,000 - $65,000 CAD
Experience: 1-2 years experience in partnerships, customer success, customer experience or related roles
Posting language: English
Posted: Sep 23, 2026

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Original job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About PartnerStack, an AppDirect Subsidiary

At PartnerStack, we’re passionate about software and the partnership space - and we’re not afraid to shake things up! Our mission is to change how the world sells software by creating partnerships that unlock growth. We’re an ecosystem platform with the world’s largest B2B partnerships network, with over 500+ companies using PartnerStack to generate and sustain revenue. Transforming the industry requires the right people. We'd love to meet you if you’re interested in making partnerships and ecosystems a game-changer in the software industry! We’re a high-impact and cross-team collaboration culture, empowering our teams to achieve success together.

About you and this role

Customer Success Managers (CSMs) own the outcome of customer success for a book of business/set of accounts. They form a direct relationship and partnership with customers to uncover and create a shared vision of what success means to a given customer. They then provide them with timely value propositions and actions to deliver on that value. They build strategies for their accounts to retain and grow them while contributing to company profits. CSMs develop a vision and a strategy for each of their accounts to provide customers with a voice and guidance to facilitate the achievement of the customer’s business objectives, partnership creation and revenue generation..

Customer Success Managers have a unique opportunity to influence PartnerStack customer base and can be a promoter for PartnerStack as well as an advocate for customer needs or gaps in experience. CSMs are essential to a company’s financial growth as they are responsible for growing and transforming customer relationships.

What you’ll do

Manage the success of their assigned accounts, ensuring customers get fast time to value and realize value in outcomes including - optimized and expanded programs, revenue generation and clear return on investment
Develop strategies for their customer growth and retention
Educate and advocate for how PartnerStack can solve their needs
Establish regular connection and communication - weekly/bi weekly check ins with key stakeholders, and quarterly business review with executive leadership focused on revenue generations and customer objectives for using PartnerStack
Review customer feedback and prioritize feature requests
Analyze data and metrics around customer engagement and growth
Ensure onboarding of new customers leads to success and active programs
Drive renewals and expansion
Foster relationship between their customers and the PartnerStack support team for technical issues, minor product problems or requests, training, and basic business questions

You’re a great candidate if…

1-2 years experience in partnerships, customer success, customer experience or related roles
Understands SaaS business and has an interest in keeping up with the industry
Enjoys building relationships and cultivating positive client experiences
Focuses on new and effective ways to provide value to the client
Approaches problems with a creative mindset and is solution oriented
Thrives in a fast paced environment and is able to learn on the job

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations - always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

L'échelle salariale indiquée ci-dessous correspond au salaire de base annuel prévu ou à la rémunération cible (OTE) pour ce poste chez AppDirect et est susceptible d'être modifiée.

Le salaire de base ou la rémunération cible (OTE) ne constitue qu'une composante du package de rémunération global proposé par AppDirect. Outre le salaire de base, les employés permanents peuvent prétendre à des primes liées à la performance et à une gamme complète d'avantages sociaux. Fourchette

Échelle salariale

$55,000 - $65,000 CAD

Apply About employer

More about this job

Responsibilities

Manage a portfolio of accounts to drive customer success, retention, and revenue growth through strategic planning and regular stakeholder engagement. Facilitate onboarding, analyze customer metrics, and advocate for client needs to ensure optimal product value and program expansion.

Requirements

Requires 1-2 years of experience in customer success, partnerships, or related roles with a strong understanding of the SaaS business model. Candidates should be solution-oriented, skilled in relationship building, and capable of thriving in a fast-paced environment.

Skills

Customer success
Partnerships
SaaS
Relationship building
Client experience
Revenue generation
Account management
Data analysis
Strategic planning
Onboarding
Customer retention
Problem solving
Communication
Stakeholder management
Business objectives

Benefits

Performance-related bonuses

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Partnerships
Account Management
Revenue Generation
Customer Retention
Onboarding
Quarterly Business Review
Stakeholder Management
Data Analysis
Business Strategy
Client Experience
AppDirect
PartnerStack
Subscription Commerce

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