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Added 4 mins ago
Business Process Lead- 18 month contract
The Home Depot Canada
Toronto, ON
Full-time
Strong project management skills, ability to successfully manage multiple tasks at any given point
Added 4 mins ago
Advisor, Recruitment Services
Sanya’k̓ula
Vancouver, BC
Full-time
Reporting to the Director, Specialty Recruitment, the Specialist, Recruitment & Retention (RR) provides expert advice and guidance on a variety of recruitment & retention issues for both…
Added 6 mins ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
Our team provides strong project management and subject matter expertise in support of multiple key initiatives across all banners in support of the Corporation’s True North Strategy. Key…
Added 6 mins ago
Professionnel en Systèmes Électriques / Electrical Systems Professional
Airbus
Montreal, QC · Mirabel, QC
Full-time
Animer les revues de conception en tant qu'expert technique auprès des fournisseurs de systèmes stratégiques et des autorités de certification afin de garantir l'atteinte des objectifs de…
Added 6 mins ago
Corporate Risk Manager
Ledcor
Toronto, ON · Vancouver, BC
Full-time
As the Corporate Risk Manager, you will bring expertise as a strategic leader and enterprise subject matter expert responsible for shaping, advancing, and embedding Ledcor’s risk management…
Added 6 mins ago
Corporate Risk Manager
Ledcor
AB · Calgary, AB · Edmonton - Campus
Full-time
As the Corporate Risk Manager, you will bring expertise as a strategic leader and enterprise subject matter expert responsible for shaping, advancing, and embedding Ledcor’s risk management…
Added 21 mins ago
Contract Specialist
North American Construction Group Inc.
Edmonton, AB
Full-time
Provide expert advice across NACG divisions on contract negotiation, finalization, and subcontract management.
Added 35 mins ago
Senior Manager, Loyalty Engagement (Toronto, ON)
Scotiabank
Toronto, ON
Act as the recognized internal subject-matter expert on loyalty-driven engagement, behavioural economics and coalition program design.
Added 1 hour ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
Our team provides strong project management and subject matter expertise in support of multiple key initiatives across all banners in support of the Corporation’s True North Strategy. Key…
Added 1 hour ago
Senior Baggage Handling System Engineer
AtkinsRéalis
Toronto, ON
Full-time
Experience in risk management and impact assessment involving planning and failure recovery of baggage handling systems to resolve operational issues. Strong technical capability across all…
Added 1 hour ago
Parajuriste spécialiste, Activités de gestion juridique – Assurance
Borden Ladner Gervais LLP (BLG)
Montreal, QC
Full-time
Working closely with lawyers, insurers, clients and business teams, you will play an integral role in the management of sophisticated files from inception through resolution. This position…
Added 1 hour ago
Coordinator, Mill Lockout
Nutrien
Vanscoy, SK
Full-time
Act as the primary liaison between Operations, Maintenance, contractors, and project management teams for organizing lockout, confined space, and line break activities
Added 1 hour ago
Training Development Specialist
RTX
Ottawa, ON
Full-time
Project management skills, including the ability to manage course creation and updates as structured projects with defined milestones and deliverables.
Added 1 hour ago
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
Full-time
…leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct…
Added 1 hour ago
Customer Service Representative - Contract
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Contract
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Added 2 hours ago
Bilingual Member Support Expert (EN + FR) - Canada 🇨🇦
Alan
Toronto, ON
Full-time
Experience in Operations, Project Management, Product, or Account Management is also welcome.
Added 2 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 hours ago
Senior Director / Site Quality Head - Canada
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Act as a strategic business partner to Supply Chain, Project Management, R&D, Manufacturing Sciences & Technology (MS&T), and Commercial teams to achieve business objectives and project…
Added 2 hours ago
Senior Relationship Manager, Commercial Financial Services
RBC
Vancouver, BC
Full-time
…the crowd. This role is all about professional relationship management and delivering top-tier financial advice to our clients in the Supply Chain industry whose specialized approach aligns…
Added 2 hours ago
Cyber Security Architect
NAV CANADA
Ottawa, ON
Full-time
The Cyber Security Architect provides expert leadership in integrating cyber security into NAV CANADA’s enterprise architecture, technology modernization, and business transformation…
Added 2 hours ago
Senior Consultant, Business Systems Analysis
CIBC
Toronto, ON
Full-time
…advance electronic FX trading business initiatives and ensure project success. You will act as a liaison between project stakeholders by serving as single point of contact with respect to…
Added 3 hours ago
Parajuriste spécialiste, Activités de gestion juridique – Assurance | Paralegal/Specialist, Legal Operations - Insurance
Borden Ladner Gervais LLP (BLG)
Montreal, QC
Full-time
Working closely with lawyers, insurers, clients and business teams, you will play an integral role in the management of sophisticated files from inception through resolution. This position…
Added 3 hours ago
Senior Manager Marketing Communications
Nissan Motor Corporation
Mississauga, ON
Full-time
…Nissan. Responsible for maximizing Agency efficiency and overall management of agency staff, and NCI marketing…
Added 3 hours ago
Manager, Collections Technology Projects (12-month contract)
Scotiabank
Toronto, ON
…increased efficiencies within the unit as a subject matter expert for the collection…
Added 3 hours ago
Manager, Collections Technology Projects (9-month contract)
Scotiabank
Toronto, ON
…increased efficiencies within the unit as a subject matter expert for the collection…

AppDirect

Integration Specialist

Toronto, ON, Canada

Posting language: English
Posted: Sep 24, 2026

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Original job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are passionate about working in cross-functional teams to coordinate and manage the process of onboarding companies. You have a desire to help customers get the most out of software and love to get creative on finding solutions. You have experience working with customers and enjoy getting to know their personal and business goals.

What you'll do and how you'll have an impact

Become an expert on the PartnerStack platform and continuously learn features being released and suggest how to improve our product
Coordinate and guide customer onboarding projects from kick-off to launch. This includes the creation of work back schedules and acting as the primary point of contact
Train customers on various aspects of the Partnerstack platform
Document key decisions that will help guide the customers with future platform decisions
Conduct extensive discovery about partner experiences, goals and pain points in an effort to make informed and consultative recommendations
Work cross-functionally with teams across the organization to help customers launch their program in the most effective way

What we're looking for

Experience in customer experience, project coordination, implementations, or related roles
Focused on finding new and effective ways to improve processes and provide value to clients
Able to communicate effectively and succinctly, conveying value to customers with clarity
Previous experience in the partnerships space
Thrives in a fast-paced environment, with the ability to self-start and learn on the job
A solid understanding of SaaS businesses and a keen interest in keeping up with the industry
A collaborative team player who can effectively manage stakeholder expectations
Able to successfully prioritize competing tasks
Strong attention to detail and problem-solving abilities

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations - always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

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More about this job

Responsibilities

Coordinate and guide customer onboarding projects from kick-off to launch while acting as the primary point of contact. Conduct discovery sessions to understand partner goals and provide consultative recommendations to ensure effective program launches.

Requirements

Requires experience in customer experience, project coordination, or implementation roles with a solid understanding of SaaS businesses. Candidates must possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Skills

Customer Onboarding
Project Coordination
SaaS
Customer Experience
Stakeholder Management
Problem Solving
Communication
Process Improvement
Consultative Recommendations
Training
Discovery
Cross-functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

SaaS
PartnerStack
Onboarding
Project Management
Customer Success
Implementation
Cross-functional Teams
Discovery
Stakeholder Management
Process Improvement
Consultative Sales
Digital Commerce
Subscription Commerce
Partner Ecosystem

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