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Added 7 mins ago
Sr. Technical Account Manager
Dayforce
Canada
In addition to managing day-to-day client incidents, the Senior TAM’s responsibilities include relationship management, defining and delivering the customer success plan, identifying…
Added 7 mins ago
UO
Program Advisor - MMA, MRED, MAcc
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Academic Operations Officer, the Program Advisor works closely with students in the Master of Management Analytics (MMA), Master of Accounting (MAcc), Master of Real Estate…
Added 7 mins ago
AG
Sr. Specialist, Custom Client Analytics
Adelphi Group
Toronto, ON
- Full-time
Assist in executing the strategic vision for the CCA consulting practice, including supporting service offerings, methodologies, and growth initiatives.
Added 7 mins ago
OS
Interim Manager of Program Operations
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
- Temporary
The Interim Manager of Program Operations is responsible for supporting the effective operational management and delivery of agricultural and environmental programs administered by the…
Added 8 mins ago
G
Bilingual Project Manager, Enterprise Onboarding
GreenShield
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Project Manager, Enterprise Onboarding, is a client and advisor-facing role that works closely with and directly supporting all lines of business – including Insurance, Administration…
Added 8 mins ago
CC
Financial Planner & Operations Manager
Cardinal Capital Management
Winnipeg, MB
- Full-time
Client Service & Relationship Support - Serve as a key point of contact for planning, documentation, onboarding and follow-up matters after strategic direction has been established by the…
Added 22 mins ago
IF
Senior Advisor, Integrated Marketing and Cross-Functional Campaigns
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…impact on the organization’s visibility and growth? As a Senior Advisor, Integrated Marketing and Cross-Functional Campaigns, you will play a key role in transforming marketing priorities…
Added 22 mins ago
R
Client Advisor
RBC
Truro, NS
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 22 mins ago
SL
Digital Product Manager - CRM and Partnerships
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…for the people who serve them. We're building the CRM, lead management, workflow automation, and data capabilities that help our Advisors, Service Sales Associates (SSA), and Insurance…
Added 37 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 37 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 37 mins ago
TC
Finance Manager
The Crump Group, Inc.
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
…company-wide FP&A. You will be the commercial team's trusted advisor: you find the story in the data, flag risks and opportunities early, and turn numbers into recommendations leadership…
Added 37 mins ago
Financial Advisor - Broadway & Commercial Branch, Vancouver, BC
Scotiabank
Vancouver, BC
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 37 mins ago
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
Internally known as Financial Advisor, Investment and Retirement Planning (FAIR), as a Financial Planner in our retail branch network, you are a member of the branch sales team responsible…
Added 53 mins ago
Premier Services Partner Manager
AppDirect
Toronto, ON
This Premier Services Partner Manager role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a…
Added 53 mins ago
Customer Success Manager (Premier Services)
AppDirect
Toronto, ON
This CSM role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a process architect, and a…
Added 53 mins ago
C
Senior Advisor, Strategic Change and Transformation Engagement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Behind the scenes, but ahead of the curve: help us develop the next-generation public service media.
Added 1 hour ago
Service Advisor - Audi Edmonton North
The Jim Pattison Auto Group
Edmonton, AB
The Jim Pattison Auto Group is seeking a customer-focused, organized, and detail-oriented Service Advisor to be the welcoming face of the Service Department at our Audi Edmonton North…
Added 1 hour ago
GF
Sales (Fitness Advisor) - Halifax Joseph Howe
GoodLife Fitness
Halifax, NS
- Full-time
The Fitness Advisor is responsible for recruiting and working with new members to understand their specific health and fitness goals and provide recommendations for how they can achieve…
Added 1 hour ago
GF
Sales (Fitness Advisor) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
- Full-time
The Fitness Advisor is responsible for recruiting and working with new members to understand their specific health and fitness goals and provide recommendations for how they can achieve…
Added 1 hour ago
C
Financial Services Associate (Mandarin)
CIBC
Vancouver, BC
- Full-time
Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial…
Added 1 hour ago
C
Senior Financial Advisor , CIRO - MFD
CIBC
Saskatoon, SK
- Full-time
…and grow a dedicated client portfolio through relationship management, financial services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial…
Added 1 hour ago
B
Manager, Credit Cards, Can P&C Finance
BMO
Toronto, ON · BMOPLACE
- Full-time
…leaders and Finance partners to provide financial advice and service that supports the financial management activities of the Group/portfolio. Supports the monitoring and management of…
Added 1 hour ago
B
VP, Strategy and Performance Management, Capital Markets
BMO
Toronto, ON · FCP
- Full-time
VP, Capital Markets - Strategy and Performance Management
Added 1 hour ago
LC
Senior Manager, Financial Reporting_FT-Perm
LOFT Community Services
Toronto, ON
- $100,341 to $131,708 CAD / year
- Full-time
…housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC)…

AppDirect

Premier Services Partner Manager

Toronto, ON, Canada

$79,968 - $98,784 CAD

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Job details

Pay: $79,968 - $98,784 CAD
Posting language: English
Posted: Nov 5, 2026

Original job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About PartnerStack, an AppDirect Subsidiary

PartnerStack is the leading partner ecosystem platform for B2B SaaS - purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two-sided marketplace, PartnerStack connects vendors with high-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the AppDirect family, PartnerStack sits at the center of how modern B2B companies go to market through partners - complementing AppDirect's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner-led growth platform.

About You

This Premier Services Partner Manager role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a process architect, and a product voice all at once. You'll work with a select book of customers who need more than software. They need a partner who can roll up their sleeves, move fast, think creatively, and bring real partnership expertise to the table. In return, you'll have a meaningful seat at PartnerStack, influencing how our product evolves and how we scale this offering into a core part of how we go to market. This is the right role for you if you thrive in ambiguity, love building things that didn't exist before, and want your work to matter beyond your own book of business.

What you'll do and how you'll have an impact

Own the full success of your assigned accounts, acting as a hands-on partner who drives real outcomes including program optimization, revenue generation, and measurable ROI
Help shape the Full Service offering itself: identify what's working, what's missing, and build the processes and playbooks that make this scalable and repeatable for the team
Move quickly and with confidence, even when direction is limited. You'll often be the one setting the direction
Wear multiple hats across strategy, execution, data analysis, and client communication as the moment demands
Build a deep understanding of each customer's business so you can anticipate their needs, surface the right insights, and influence how PartnerStack builds its product
Serve as a strong, credible voice internally, advocating for your customers in product conversations, roadmap discussions, and across teams
Analyze engagement data and program performance to drive smarter decisions and stay ahead of risk
Establish regular cadences with stakeholders and deliver executive-level business reviews focused on revenue and partnership growth
Ensure new customers onboard successfully and see fast time to value
Drive renewals and expansion by staying close to customer health and identifying growth opportunities

What we're looking for

You have 4+ years in customer success, partnerships, or a client-facing role in SaaS
You've built or significantly improved a process from scratch and can point to the results
You're data-driven and comfortable turning metrics into a narrative that influences decisions
You move fast and stay calm when the playbook doesn't exist yet
You're a strong communicator who can hold your own in a room with executives or a product team
You put yourself in your clients' shoes naturally and bring that perspective back into the business
You understand the partner ecosystem space (affiliates, referral, resellers, co-sell) and have genuine curiosity about how it's evolving
You want more than a seat at the table. You want to help build the table

About AppDirect:

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: link: https://www.appdirect.com/about/privacy-notice

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

Compensation Band

$79,968 - $98,784 CAD

Apply About employer

More about this job

Responsibilities

Manage a portfolio of Premier Service accounts to drive program optimization, revenue growth, and measurable ROI. Develop and implement scalable processes and playbooks while serving as a strategic advisor and internal advocate for customer needs.

Requirements

Requires 4+ years of experience in customer success, partnerships, or client-facing SaaS roles. Candidates must demonstrate a track record of process improvement, data-driven decision-making, and strong executive communication skills.

Skills

Customer Success
Partnership Management
SaaS
Data Analysis
Strategic Planning
Process Improvement
Revenue Generation
Stakeholder Management
Executive Communication
Program Optimization
Relationship Management
Business Reviews
Onboarding
Account Management

Benefits

Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Partner Ecosystem
Affiliate Marketing
Referral Programs
Reseller Partnerships
Co-sell
Subscription Commerce
Customer Success
Account Management
ROI
Data Analysis
Business Reviews
Strategic Planning
Process Architecture
Product Roadmap
Client Communication
Revenue Growth
Onboarding
PartnerStack
AppDirect

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