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Added 2 mins ago
M
Service Express Attendant
Marriott
Vancouver, BC
- Full-time
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure…
Added 2 mins ago
QI
Tech Lead
Quartermaster inc.
Toronto, ON
- Full-time
This role has three dimensions: leading engineers, working closely with a Product Manager and Designer as a “product trio", and collaborating with other engineering leaders on common needs…
Added 2 mins ago
Human Resources Administration Assistant
Commissionaires Nova Scotia
Bedford, NS
…recruitment and training processes, and ensuring a positive experience for employees and prospective…
Added 2 mins ago
TH
Cashier Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 2 mins ago
TH
Receiving Associate Part Time - SARNIA
The Home Depot
Sarnia, ON
- Part-time
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Added 2 mins ago
TH
Flooring Sales Part Time - LONDON S
The Home Depot
London, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Lot Associate Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 2 mins ago
TH
Tool Rental Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Kitchen & Bath Sales Part Time - KITCHENER
The Home Depot
Kitchener, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Cashier Part Time - KITCHENER
The Home Depot
Kitchener, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 2 mins ago
TH
Cashier Part Time - LONDON E
The Home Depot
London, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 2 mins ago
TH
Hardware Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Overnight Freight Associate Part Time - SARNIA
The Home Depot
Sarnia, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 2 mins ago
TH
Lumber & Building Materials Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 mins ago
TH
Cashier Part Time - KITCHENER W
The Home Depot
Kitchener, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 2 mins ago
FS
Sr Dispatcher
First Student
Ottawa, ON
- Full-time
Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.
Added 2 mins ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
PCL Graphics is a well-established large-format printing and fabrication company with decades of experience producing high-quality work across signage, displays, graphics and custom…
Added 2 mins ago
SE
Manager, Digital Product
Samsung Electronics
Mississauga, ON
- Full-time
We are seeking a creative and talented Digital Product Manager with Mobile App & UX/UI design experience who will work across multiple teams to design, plan, implement, & continuously…
Added 2 mins ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Store/Warehouse Manager will lead the planning, coordination, and day-to-day management of the warehouse, stores, inventory, and material-control activities supporting the ECWE SRS…
Added 2 mins ago
R
Client Advisor
RBC
Truro, NS
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 2 mins ago
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Group Product Manager
Priceline
Toronto, ON
- Full-time
…a great deal with us or keep shopping. As the Group Product Manager for Search, you will own that front door from end to end, across hotels, flights, rental cars, and…
Added 2 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 2 mins ago
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Assistant Department Manager, Bakery
Save-On-Foods
Campbell River, BC
- Part-time
Previous retail or customer service experience (considered an asset).
Added 2 mins ago
PV
Store Manager
Pet Valu
Canada
- Full-time
Minimum of 2 years customer service and retail store management experience
Added 2 mins ago
AG
National Key Account Manager - Retail
Affinity Group
Richmond Hill, ON
- Full-time
We are seeking a strategic and results-driven National Key Account Manager – Retail to lead and grow key national retail partnerships across Canada. This role is responsible for developing…

AppDirect

Premier Services Partner Manager

Toronto, ON, Canada

$79,968 - $98,784 CAD

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Job details

Pay: $79,968 - $98,784 CAD
Posting language: English
Posted: Nov 5, 2026

Original job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About PartnerStack, an AppDirect Subsidiary

PartnerStack is the leading partner ecosystem platform for B2B SaaS - purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two-sided marketplace, PartnerStack connects vendors with high-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the AppDirect family, PartnerStack sits at the center of how modern B2B companies go to market through partners - complementing AppDirect's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner-led growth platform.

About You

This Premier Services Partner Manager role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a process architect, and a product voice all at once. You'll work with a select book of customers who need more than software. They need a partner who can roll up their sleeves, move fast, think creatively, and bring real partnership expertise to the table. In return, you'll have a meaningful seat at PartnerStack, influencing how our product evolves and how we scale this offering into a core part of how we go to market. This is the right role for you if you thrive in ambiguity, love building things that didn't exist before, and want your work to matter beyond your own book of business.

What you'll do and how you'll have an impact

Own the full success of your assigned accounts, acting as a hands-on partner who drives real outcomes including program optimization, revenue generation, and measurable ROI
Help shape the Full Service offering itself: identify what's working, what's missing, and build the processes and playbooks that make this scalable and repeatable for the team
Move quickly and with confidence, even when direction is limited. You'll often be the one setting the direction
Wear multiple hats across strategy, execution, data analysis, and client communication as the moment demands
Build a deep understanding of each customer's business so you can anticipate their needs, surface the right insights, and influence how PartnerStack builds its product
Serve as a strong, credible voice internally, advocating for your customers in product conversations, roadmap discussions, and across teams
Analyze engagement data and program performance to drive smarter decisions and stay ahead of risk
Establish regular cadences with stakeholders and deliver executive-level business reviews focused on revenue and partnership growth
Ensure new customers onboard successfully and see fast time to value
Drive renewals and expansion by staying close to customer health and identifying growth opportunities

What we're looking for

You have 4+ years in customer success, partnerships, or a client-facing role in SaaS
You've built or significantly improved a process from scratch and can point to the results
You're data-driven and comfortable turning metrics into a narrative that influences decisions
You move fast and stay calm when the playbook doesn't exist yet
You're a strong communicator who can hold your own in a room with executives or a product team
You put yourself in your clients' shoes naturally and bring that perspective back into the business
You understand the partner ecosystem space (affiliates, referral, resellers, co-sell) and have genuine curiosity about how it's evolving
You want more than a seat at the table. You want to help build the table

About AppDirect:

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: link: https://www.appdirect.com/about/privacy-notice

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

Compensation Band

$79,968 - $98,784 CAD

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More about this job

Responsibilities

Manage a portfolio of Premier Service accounts to drive program optimization, revenue growth, and measurable ROI. Develop and implement scalable processes and playbooks while serving as a strategic advisor and internal advocate for customer needs.

Requirements

Requires 4+ years of experience in customer success, partnerships, or client-facing SaaS roles. Candidates must demonstrate a track record of process improvement, data-driven decision-making, and strong executive communication skills.

Skills

Customer Success
Partnership Management
SaaS
Data Analysis
Strategic Planning
Process Improvement
Revenue Generation
Stakeholder Management
Executive Communication
Program Optimization
Relationship Management
Business Reviews
Onboarding
Account Management

Benefits

Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Partner Ecosystem
Affiliate Marketing
Referral Programs
Reseller Partnerships
Co-sell
Subscription Commerce
Customer Success
Account Management
ROI
Data Analysis
Business Reviews
Strategic Planning
Process Architecture
Product Roadmap
Client Communication
Revenue Growth
Onboarding
PartnerStack
AppDirect

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