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Added 3 mins ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
We’re looking for a Project Manager to join our growing team in Markham.
Added 3 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Max Mara is seeking an experienced Assistant Store Manager to partner closely with the Business Manager in driving business growth while delivering the elevated luxury experience that…
Added 3 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Burlington, ON
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 3 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Reporting to the Manager, alive Academy, you'll own a high volume sales pipeline, with a primary focus on professional diploma enrolments.
Added 3 mins ago
WR
Petroleum Sales Representative
Wild Rose Co-operative Association Ltd.
Camrose, AB
- Full-time
Utilize and initiate customer contact programs
Added 3 mins ago
TP
Casual Server
Tor Properties Management Inc.
Salmon Arm, BC
- $20.68 CAD / hour
- Full-time
Report any maintenance needs to the Hospitality Manager
Added 3 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Saskatoon, SK · Greater Saskatoon Metropolitan Area
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 3 mins ago
EA
Bilingual Agent Case Manager
Europ Assistance Canada
Toronto, ON
- Full-time
We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit…
Added 3 mins ago
RP
Assistant Property Manager - Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Provides support to the Property Manager in the day-to-day activities.
Added 3 mins ago
3S
Credit Coordinator / Administrative Assistant - 1 year contract
3 Step Recruitment Inc.
Dorval, QC
- Contract
Our client, a leader in industrial pipe, valve and fitting distribution, is seeking a coordinator to support credit and collection operations and provide administrative assistance to the…
Added 3 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
…development & scale-up, analytical method development & validation to support raw material, in-process, release and stability testing, all the way through to sterile product manufacturing…
Added 3 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Ste.-Foy, QC · SAINTE-FOY, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 3 mins ago
Team Member - Lane Host
Hollywood Bowl Group
Richmond, BC
Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
Added 3 mins ago
TT
Full Time - Food Service Associate
The Talent Team at Chicken Delight
Winnipeg, MB
- Full-time
Provide and support optimal levels of customer service by being cognizant of yourself and peers with the coordination and scheduling of day-to-day duties/tasks and breaks/lunch assigned by…
Added 3 mins ago
Food Service Associate
The Talent Team at Chicken Delight
Winnipeg, MB
Provide and support optimal levels of customer service by being cognizant of yourself and peers with the coordination and scheduling of day-to-day duties/tasks and breaks/lunch assigned by…
Added 3 mins ago
Retail Experience Lead
Fire & Flower Inc.
Kapuskasing, ON
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 3 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Bathurst, NB · Moncton, NB · Saint John, NB · Halifax, NS
- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…
Added 3 mins ago
DC
Banquet Server (Permanent, Full-Time)
Donalda Club
Toronto, ON
- Full-time
Work collaboratively with other Banquet Servers, Banquet Manager/Captain, Kitchen and Bar team to deliver a seamless dining experience throughout the function.
Added 3 mins ago
Maintenance Supervisor
Northland Properties
Vancouver, BC
Detect faulty operations, defective material and report those and any unusual situations to proper manager
Added 3 mins ago
QP
Customer Service Representative
QuadReal Property Group
Toronto, ON · North York
- Part-time
…leading national self storage developer, owner, and real estate manager, we proudly support over 16,000 tenants across our stores. Through our continued growth and recent expansion in…
Added 3 mins ago
Product Advisor - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for…
Added 3 mins ago
TH
Lumber / Building Materials Sales Full Time - SARNIA
The Home Depot
Sarnia, ON
- Full-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 3 mins ago
TH
Order Picker Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 3 mins ago
TH
Flooring Sales Part Time - TORONTO CALEDONIA
The Home Depot
Caledonia, NS
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 3 mins ago
TH
Lumber & Building Materials Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…

AppDirect

Premier Services Partner Manager

Toronto, ON, Canada

$79,968 - $98,784 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $79,968 - $98,784 CAD
Posting language: English
Posted: Nov 5, 2026

Original job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About PartnerStack, an AppDirect Subsidiary

PartnerStack is the leading partner ecosystem platform for B2B SaaS - purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two-sided marketplace, PartnerStack connects vendors with high-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the AppDirect family, PartnerStack sits at the center of how modern B2B companies go to market through partners - complementing AppDirect's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner-led growth platform.

About You

This Premier Services Partner Manager role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a process architect, and a product voice all at once. You'll work with a select book of customers who need more than software. They need a partner who can roll up their sleeves, move fast, think creatively, and bring real partnership expertise to the table. In return, you'll have a meaningful seat at PartnerStack, influencing how our product evolves and how we scale this offering into a core part of how we go to market. This is the right role for you if you thrive in ambiguity, love building things that didn't exist before, and want your work to matter beyond your own book of business.

What you'll do and how you'll have an impact

Own the full success of your assigned accounts, acting as a hands-on partner who drives real outcomes including program optimization, revenue generation, and measurable ROI
Help shape the Full Service offering itself: identify what's working, what's missing, and build the processes and playbooks that make this scalable and repeatable for the team
Move quickly and with confidence, even when direction is limited. You'll often be the one setting the direction
Wear multiple hats across strategy, execution, data analysis, and client communication as the moment demands
Build a deep understanding of each customer's business so you can anticipate their needs, surface the right insights, and influence how PartnerStack builds its product
Serve as a strong, credible voice internally, advocating for your customers in product conversations, roadmap discussions, and across teams
Analyze engagement data and program performance to drive smarter decisions and stay ahead of risk
Establish regular cadences with stakeholders and deliver executive-level business reviews focused on revenue and partnership growth
Ensure new customers onboard successfully and see fast time to value
Drive renewals and expansion by staying close to customer health and identifying growth opportunities

What we're looking for

You have 4+ years in customer success, partnerships, or a client-facing role in SaaS
You've built or significantly improved a process from scratch and can point to the results
You're data-driven and comfortable turning metrics into a narrative that influences decisions
You move fast and stay calm when the playbook doesn't exist yet
You're a strong communicator who can hold your own in a room with executives or a product team
You put yourself in your clients' shoes naturally and bring that perspective back into the business
You understand the partner ecosystem space (affiliates, referral, resellers, co-sell) and have genuine curiosity about how it's evolving
You want more than a seat at the table. You want to help build the table

About AppDirect:

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: link: https://www.appdirect.com/about/privacy-notice

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

Compensation Band

$79,968 - $98,784 CAD

Apply About employer

More about this job

Responsibilities

Manage a portfolio of Premier Service accounts to drive program optimization, revenue growth, and measurable ROI. Develop and implement scalable processes and playbooks while serving as a strategic advisor and internal advocate for customer needs.

Requirements

Requires 4+ years of experience in customer success, partnerships, or client-facing SaaS roles. Candidates must demonstrate a track record of process improvement, data-driven decision-making, and strong executive communication skills.

Skills

Customer Success
Partnership Management
SaaS
Data Analysis
Strategic Planning
Process Improvement
Revenue Generation
Stakeholder Management
Executive Communication
Program Optimization
Relationship Management
Business Reviews
Onboarding
Account Management

Benefits

Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Partner Ecosystem
Affiliate Marketing
Referral Programs
Reseller Partnerships
Co-sell
Subscription Commerce
Customer Success
Account Management
ROI
Data Analysis
Business Reviews
Strategic Planning
Process Architecture
Product Roadmap
Client Communication
Revenue Growth
Onboarding
PartnerStack
AppDirect

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