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Added 14 mins ago
WW
Global Logistics & Customs Specialist
WhiteWater West-
Richmond, BC
- Full-time
…clients by listening to their needs, collaborating to develop solutions, problem-solving and attending to the details. Our culture, as you would expect, reflects these traits. We are a…
Added 14 mins ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 14 mins ago
AL
AltaGas - Digital Project Manager
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is seeking a Digital Project Manager to lead technology and business transformation initiatives across our Midstream and Corporate functions.
Added 14 mins ago
EM
Senior Consultant/Manager - Data Engineer
Electric Mind
Toronto, ON
- Full-time
…design and implement scalable, secure, high-impact technology solutions that accelerate business…
Added 14 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…metabolic changes and cognitive challenges. As part of a broader digital dependency project team, you will contribute to work on one or more of four key strategies aimed at positively…
Added 14 mins ago
B
Transformation Relationship Manager, Tax Transformation Office (Contract)
BDO
London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
Support exploration and application of AI, automation, workflow redesign, and digital solutions within Tax
Added 15 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
You work hard but also have fun and think it's cool to work for a digital company poised to disrupt an underserviced industry
Added 29 mins ago
Manager, Learning Experience Architect
Scotiabank
Toronto, ON
5–7 years of experience in instructional design, digital learning development, or a related role supporting or leading corporate learning solutions.
Added 29 mins ago
Senior Manager, Real Estate Operations, Saskatchewan
Bell
Regina, SK
…more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every…
Added 29 mins ago
Branch Manager
Money Mart
Toronto, ON
…customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check…
Added 30 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
You work hard but also have fun and think it's cool to work for a digital company poised to disrupt an underserviced industry
Added 30 mins ago
BH
Senior Manager, Digital Innovation (AI)
BC Hydro
Burnaby, BC
- Full-time
The Senior Manager, Digital Innovation provides both technical and strategic leadership to identify, prioritize, and respond to demand for AI solutions. This includes accelerating the…
Added 30 mins ago
A
Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
You work hard but also have fun and think it's cool to work for a digital company poised to disrupt an underserviced industry
Added 30 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
You work hard but also have fun and think it's cool to work for a digital company poised to disrupt an underserviced industry
Added 30 mins ago
GT
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $75 to $90 CAD / hour
- Contract
…largest financial institutions in North America. Teams include solutions developers, release train strategists, IT specialists, business systems analysts, and project coordinators who…
Added 30 mins ago
O
Sr. Interface Coordinator
ONxpress
Toronto, ON
- Full-time
…Venture (CJV) team with global expertise in delivering innovative solutions for both railway and civil construction projects. Working under Alliance agreements with Metrolinx, the team is…
Added 59 mins ago
Specialist, Creator
SALT XC
Toronto, ON
…world-class creator marketing programs for Salt and its clients. A digital native with a passion for social media marketing, user-generated content, trend analysis, and influencer culture,…
Added 59 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 59 mins ago
AG
Sr. Specialist, Custom Client Analytics
Adelphi Group
Toronto, ON
- Full-time
We are seeking a Sr. Specialist to support and contribute to our Custom Client Analytics (CCA) solutions team. Reporting to the Director of the CCA consulting practice within Flywheel’s…
Added 59 mins ago
IP
Enforcement Officer - Ottawa
Indigo Park Canada
Ottawa, ON
- Full-time
…chain, including on-street parking services, a comprehensive digital offering, parking enforcement and public space management, as well as soft mobility and last-mile logistics solutions…
Added 59 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
We are seeking an analytical, collaborative, and solutions-focused Organizational Design Consultant to join our People Services team.
Added 1 hour ago
SE
Manager, Digital Product
Samsung Electronics
Mississauga, ON
- Full-time
We are seeking a creative and talented Digital Product Manager with Mobile App & UX/UI design experience who will work across multiple teams to design, plan, implement, & continuously…
Added 1 hour ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
…make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in…
Added 1 hour ago
R
Client Advisor
RBC
Truro, NS
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 1 hour ago
SL
Director, Human Resources Business Partner, Enablement Functions
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…execution. This includes delivering an exceptional employee and manager experience while delivering HR cycles and practices. You will influence the business to develop a future-focused…

AppDirect

Premier Services Partner Manager

Toronto, ON, Canada

$79,968 - $98,784 CAD

Apply About employer

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Job details

Pay: $79,968 - $98,784 CAD
Posting language: English
Posted: Nov 5, 2026

Original job description

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About PartnerStack, an AppDirect Subsidiary

PartnerStack is the leading partner ecosystem platform for B2B SaaS - purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two-sided marketplace, PartnerStack connects vendors with high-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the AppDirect family, PartnerStack sits at the center of how modern B2B companies go to market through partners - complementing AppDirect's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner-led growth platform.

About You

This Premier Services Partner Manager role will help shape the future of our Premier Service offering as well as run all current Premier Service accounts. You will be a strategic advisor, a process architect, and a product voice all at once. You'll work with a select book of customers who need more than software. They need a partner who can roll up their sleeves, move fast, think creatively, and bring real partnership expertise to the table. In return, you'll have a meaningful seat at PartnerStack, influencing how our product evolves and how we scale this offering into a core part of how we go to market. This is the right role for you if you thrive in ambiguity, love building things that didn't exist before, and want your work to matter beyond your own book of business.

What you'll do and how you'll have an impact

Own the full success of your assigned accounts, acting as a hands-on partner who drives real outcomes including program optimization, revenue generation, and measurable ROI
Help shape the Full Service offering itself: identify what's working, what's missing, and build the processes and playbooks that make this scalable and repeatable for the team
Move quickly and with confidence, even when direction is limited. You'll often be the one setting the direction
Wear multiple hats across strategy, execution, data analysis, and client communication as the moment demands
Build a deep understanding of each customer's business so you can anticipate their needs, surface the right insights, and influence how PartnerStack builds its product
Serve as a strong, credible voice internally, advocating for your customers in product conversations, roadmap discussions, and across teams
Analyze engagement data and program performance to drive smarter decisions and stay ahead of risk
Establish regular cadences with stakeholders and deliver executive-level business reviews focused on revenue and partnership growth
Ensure new customers onboard successfully and see fast time to value
Drive renewals and expansion by staying close to customer health and identifying growth opportunities

What we're looking for

You have 4+ years in customer success, partnerships, or a client-facing role in SaaS
You've built or significantly improved a process from scratch and can point to the results
You're data-driven and comfortable turning metrics into a narrative that influences decisions
You move fast and stay calm when the playbook doesn't exist yet
You're a strong communicator who can hold your own in a room with executives or a product team
You put yourself in your clients' shoes naturally and bring that perspective back into the business
You understand the partner ecosystem space (affiliates, referral, resellers, co-sell) and have genuine curiosity about how it's evolving
You want more than a seat at the table. You want to help build the table

About AppDirect:

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: link: https://www.appdirect.com/about/privacy-notice

The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.

Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.

Compensation Band

$79,968 - $98,784 CAD

Apply About employer

More about this job

Responsibilities

Manage a portfolio of Premier Service accounts to drive program optimization, revenue growth, and measurable ROI. Develop and implement scalable processes and playbooks while serving as a strategic advisor and internal advocate for customer needs.

Requirements

Requires 4+ years of experience in customer success, partnerships, or client-facing SaaS roles. Candidates must demonstrate a track record of process improvement, data-driven decision-making, and strong executive communication skills.

Skills

Customer Success
Partnership Management
SaaS
Data Analysis
Strategic Planning
Process Improvement
Revenue Generation
Stakeholder Management
Executive Communication
Program Optimization
Relationship Management
Business Reviews
Onboarding
Account Management

Benefits

Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Partner Ecosystem
Affiliate Marketing
Referral Programs
Reseller Partnerships
Co-sell
Subscription Commerce
Customer Success
Account Management
ROI
Data Analysis
Business Reviews
Strategic Planning
Process Architecture
Product Roadmap
Client Communication
Revenue Growth
Onboarding
PartnerStack
AppDirect

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