Jobs in Canada

25+ jobs

Save this search

Added 8 mins ago
Procurement Specialist
Sonepar
Surrey, BC
Added 8 mins ago
Delivery Management
Synechron
Mississauga, ON
Full-time
Added 22 mins ago
Sr. Group Benefits Coordinator
PROLINK
Toronto, ON
Full-time
Added 22 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON
Full-time
Added 22 mins ago
Pharmacy Manager
Walmart Canada
Atholville, NB
Full-time
Position Summary...The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see…
Added 22 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
North Battleford, SK
Full-time
Added 22 mins ago
Gérant de rayon, marchandise générale
Walmart Canada
Saint-Georges, QC · St-Georges, QC
Full-time
Position Summary...The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized,…
Added 22 mins ago
Pharmacy assistant
Walmart Canada
Toronto, ON · Etobicoke, ON
Full-time
Added 22 mins ago
(CAN) Customer Service Manager
Walmart Canada
ON · Kenora, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 22 mins ago
Project Manager
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Added 22 mins ago
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 22 mins ago
(CAN) Cashier
Walmart Canada
ON · Kenora, ON
Full-time
Added 22 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Keswick, ON
Full-time
Added 22 mins ago
Account Manager
Summit Search Group
AB · Edmonton, AB
$65,000 to $85,000 USD / year
Full-time
…They are seeking an energetic, outgoing, and customer-focused Account Manager to join their growing Edmonton…
Added 22 mins ago
(CAN) Cashier
Walmart Canada
ON · Kenora, ON
Full-time
Added 22 mins ago
Senior Project Manager, Highway Engineer Lead – Eastern Canada Region | Ingénieur(e) principal(e), génie routier – Région de l’Est du Canada
Parsons Corporation
Ottawa, ON
Full-time
Senior Project Manager, Highway Engineer Lead – Eastern Canada Region
Added 22 mins ago
(CAN) Asset Protection Associate (Security License Required)
Walmart Canada
Toronto, ON · Greater Toronto Area, Canada
Contract
Added 22 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Fort McMurray, AB
Full-time
Added 22 mins ago
(CAN) Caissier
Walmart Canada
Sherbrooke, QC
Contract
Added 22 mins ago
(CAN) Self Checkout Attendant (PT)
Walmart Canada
Ancaster, ON
Full-time
Added 22 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Belleville, ON
Contract
Added 22 mins ago
(can) staff pharmacist
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 22 mins ago
(CAN) Caissier
Walmart Canada
Sherbrooke, QC
Full-time
Added 22 mins ago
Human Resources Assistant - Human Resources Consulting
William Osler Health System
Brampton, ON
Full-time
Added 22 mins ago
Highway Design Engineer – Eastern Canada Region | Ingénieur(e) en conception routière – Région de l’Est du Canada
Parsons Corporation
Ottawa, ON
Full-time

Appear

Customer Success Manager

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Jul 16, 2026

Apply About employer

Applications open in a new tab.

Original job description

<p>Appear helps brands get cited by AI: ChatGPT, Perplexity, Google AI Overviews, Gemini. We're growing, our customer base is growing, and we need someone who can make sure that growth compounds. This role owns what happens after the contract is signed. </p> <p>Context</p> <p>AI search is moving fast. So is our clients' understanding of it. When a brand signs with Appear, they're often at the start of a journey. They don't yet know how to read their AI visibility data, how to translate it into content decisions, or how much is at stake.</p> <p>The AM role is to close that gap: turn early adopters into believers, believers into advocates, and find the natural expansion opportunities that come from proving results. Retention here isn't about keeping accounts quiet. It's about helping them see what's possible.</p> <h2 id="tasks">Tasks</h2> <ul> <li>Own a portfolio of accounts from day one: onboarding, activation, and ongoing success.</li> <li>Run structured quarterly business reviews that connect Appear's data to each client's commercial outcomes, not just activity metrics.</li> <li>Identify expansion opportunities within existing accounts: additional brands, markets, or verticals where AI visibility matters and we're not yet working.</li> <li>Manage renewals proactively. You know what's at risk before it's at risk, and you act on it early.</li> <li>Be the voice of the customer internally. If clients are confused, struggling, or seeing something we're not, that signal reaches product and marketing through you.</li> <li>Use AI natively for account research, QBR prep, renewal forecasting, and follow-up. This is expected, not a bonus.</li> </ul> <h2 id="requirements">Requirements</h2> <ul> <li>2+ years in an account management, customer success, or renewal-owning role in B2B SaaS.</li> <li>Comfortable with commercial conversations. You can discuss pricing, ROI, and contract terms without deferring to sales.</li> <li>Strong at asking the right questions in client meetings, not just presenting.</li> <li>Genuinely curious about AI and how it's changing search. Clients will ask hard questions and you need to hold your own.</li> <li>Organised and proactive: you manage your book of business systematically, not reactively.</li> <li>Fluent in English. Spanish or other European languages are a plus for our client base.</li> </ul> <p>Nice to have</p> <ul> <li>Background in SEO, content marketing, or digital agency work. You'll speak your clients' language immediately.</li> <li>Experience managing accounts across legal, healthcare, financial services, or professional services verticals.</li> <li>Familiarity with HubSpot, GoHighLevel, Salesforce, or similar CRM for account tracking and renewal management.</li> <li>You've been an early CS or AM hire before and understand what it means to build the function as you run it.</li> </ul>

Apply About employer

More about this job

Responsibilities

Manage a portfolio of accounts by overseeing onboarding, activation, and ongoing success to drive commercial outcomes. Proactively identify expansion opportunities and manage renewals while acting as the internal voice of the customer.

Requirements

Requires 2+ years of experience in account management or customer success within a B2B SaaS environment. Candidates must be comfortable with commercial negotiations and possess a strong understanding of AI, SEO, or content marketing.

Skills

Account Management
Customer Success
B2B SaaS
Renewal Management
Data Analysis
SEO
Content Marketing
CRM
HubSpot
Salesforce
GoHighLevel
Strategic Planning
Communication
Problem Solving
AI Literacy

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Success
B2B SaaS
AI Visibility
ChatGPT
Perplexity
Google AI Overviews
Gemini
Quarterly Business Reviews
Renewal Management
SEO
Content Marketing
HubSpot
GoHighLevel
Salesforce
CRM
Data Analysis
ROI
Client Retention
Digital Agency

Report this job