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Added 4 mins ago
Senior Personal Banker - Home Borrowing
TD
Brampton, ON
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
Client Advisor- EN
RBC
Repentigny, QC
Part-time
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Added 1 hour ago
Client Advisor- EN
RBC
Pincourt, QC
Part-time
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Added 1 hour ago
Associate Wealth Advisor
Emplo Inc.
Gatineau, QC
Full-time
The RBC Dominion Securities Gatineau branch is seeking an experienced individual to join a high-performing team. In this role, you will work closely with the portfolio manager to deliver…
Added 1 hour ago
AET
Rocky Mountain Equipment
Brandon, MB
Full-time
Added 5 hours ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 8 hours ago
Assistant Branch Manager
Royal Bank of Canada
Drummondville, QC
Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 8 hours ago
Banking Advisor Mutual Fund Representative
National Bank of Canada
Longueuil, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 8 hours ago
Customer Success Manager
AppifyLab
Success, SK
Full-time
Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will…
Added 8 hours ago
Inside Sales Representative
Linde
Saint-Georges, QC · St-Georges, QC
Full-time
The Inside Sales Representatives receive and process client walk-in or phone orders, inquiries, and / or issues covering items or products ordered along with showroom sales and inquiries…
Added 9 hours ago
Assistant Branch Manager- EN
RBC
Drummondville, QC
Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 11 hours ago
Business Development Partner
Sun Life Québec
Blainville, QC
Full-time
Must complete the Branch Manager’s Course Examination and satisfy the experience required to become registered as a mutual fund branch manager with the appropriate provi
Added 11 hours ago
Business Development Partner
Sun Life Québec
Laval, QC
Full-time
Must complete the Branch Manager’s Course Examination and satisfy the experience required to become registered as a mutual fund branch manager with the appropriate provi
Added 11 hours ago
Branch Manager- EN
RBC
Montreal, QC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 11 hours ago
Branch Manager
Clean Harbors
Sainte-Catherine, QC
Full-time
Clean Harbors in Ville Sainte-Catherine is seeking a Branch Manager to oversee all of its Technical Services Operations . The candidate will be responsible for ensuring the safe,…
Added 11 hours ago
Branch Manager
Clean Harbors
Quebec, QC
Full-time
Clean Harbors in Ville Sainte-Catherine is seeking a Branch Manager to oversee all of its Field Services Operations . The candidate will be responsible for ensuring the safe, profitable,…
Added 11 hours ago
Inside Sales Associate
Rexel Canada
Ottawa, ON
Full-time
As the Inside Sales Associate based in Ottawa, you will build relationships with our customers by assisting with any product inquiries, maintaining the customer database and receiving &…
Added 11 hours ago
Financial Planner
BMO
Calgary, AB
Full-time
…customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides…
Added 11 hours ago
Branch Manger
Bow Valley Credit Union
Airdrie, AB
Full-time
The Branch Manager is responsible for the management and coordination of the branch's full spectrum operation including attaining targets in deposits, loans, memberships, and profitability…
Added 12 hours ago
Senior Personal Banker - Home Borrowing
TD
Mission, BC
Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 12 hours ago
Branch Manager
Royal Bank of Canada
Vernon, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 12 hours ago
Branch Manager
Royal Bank of Canada
Montreal, QC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 12 hours ago
Branch Manager Advisor
RBC
Wawanesa, MB
Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 12 hours ago
Branch Manager
RBC
Montreal, QC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 12 hours ago
Branch Manager
RBC
Vernon, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…

AppifyLab

Customer Success Manager

Success, SK, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Aug 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Appifylab Is Hiring Customer Success Manager

Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will guide customers throughout their journey - from onboarding and training to ongoing support - ensuring they achieve maximum value from our SaaS products.

You will collaborate closely with Product, Engineering, Sales, Marketing, and Support teams to deliver an outstanding customer experience, drive customer retention, and contribute to the continuous improvement of our products.

Sylhet, Dhaka
5 Vacancies
Full Time
Experience and fresher

Company Description

Appifylab is a fast-growing SaaS company focused on empowering creators, educators, and businesses with cutting-edge digital solutions. Our products - EzyCourse, EzyCommunity, EzyStudio, and EzyLive - enable users to create, manage, and scale online courses, communities, websites, and live events seamlessly.

With a strong focus on innovation, user experience, and growth, Appifylab helps creators turn their ideas into thriving online businesses.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, managing onboarding, training, and ongoing engagement.
Understand customer goals and recommend the best solutions using Appifylab's SaaS products.
Conduct product demonstrations, onboarding sessions, and training for local and international customers.
Build and maintain strong relationships with key stakeholders and decision-makers.
Monitor customer adoption and platform usage, identify challenges, and proactively provide solutions.
Handle customer escalations and coordinate with internal technical teams to ensure timely issue resolution.
Work closely with Sales, Product, Engineering, Support, and Marketing teams to improve customer satisfaction and retention.
Gather customer feedback and communicate valuable insights to internal teams for continuous product improvement.
Identify opportunities for account growth, renewals, and long-term customer success.

Requirements

Bachelor's degree in business administration, marketing, engineering, communications, or a related field.
Fresher Can also apply this position
Minimum 2 years of experience in Customer Success, Account Management, Client Services, or a similar customer-facing role, preferably in a SaaS or technology company.
Experience working with both local and international clients, particularly customers from the US and Europe.
Excellent verbal and written English communication skills.
Strong interpersonal, analytical, and problem-solving abilities.
Ability to explain technical concepts in a simple and customer-friendly manner.
Experience using CRM systems and customer engagement tools.
Willingness to work flexible hours when required to support customers across different time zones.

What We Offer

Competitive salary with performance-based incentives.
Opportunity to work with global customers and innovative SaaS products.
A collaborative, supportive, and growth-oriented work environment.
Continuous learning and career development opportunities.
The chance to make a meaningful impact in a fast-growing technology company.

Other Perks

Two weekly holidays
Yearly salary review
Lunch facilities + unlimited tea/coffee
Separate prayer rooms
Friendly contests & gifts

Working Hours

9 AM - 6 PM with an hour break

Working Days

5 days in a week

Additional Notes

If you meet our requirements, we would love to hear from you.
Please complete this application carefully. Only shortlisted candidates will be contacted.

Are you Ready?

APPLY NOWAPPLY NOW

Job Overview

Job Title Customer Success Manager
Job Type Full Time
Vacancies 5
Category Sales & Growth

Experience

Experience and fresher

Degree Skill is first priority
Gender Male
Salary 30k - 50k
Working Hours 9.00 AM -6.00 PM
Location Dhaka Branch - Mohakhali DOHS, Dhaka, Bangladesh

Sylhet Branch - Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Bangladesh Office

Sylhet Office (Head Office)

Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Dhaka Office

House # 459/A, Road # 31, New DOHS, Mohakhali, Dhaka 1206

📞 +880 13349-21426

✉️ hr.appifylab@gmail.com

USA Office

4279 Roswell Rd NE, Atlanta, GA 30342

833-404-CODE

Products

EzyCourse
EzyCommunity
EzyStudio
EzyLive
EzyForm (Coming...)
EzyCast (Coming...)
EzyWebinar (Coming...)
EzyCoach (Coming...)

Company

About us
Gallery
Career
Contact us

Apply About employer

More about this job

Responsibilities

Manage customer accounts from onboarding and training through ongoing engagement, helping customers achieve value from Appifylab's SaaS products. Monitor adoption, resolve escalations with internal teams, gather customer feedback, and identify opportunities for retention, renewals, and account growth.

Requirements

A bachelor's degree in business administration, marketing, engineering, communications, or a related field is listed, and freshers may also apply. The posting seeks at least two years of relevant customer-facing experience, strong English communication and problem-solving skills, CRM experience, and the ability to support local and international customers across time zones.

Skills

Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Customer Retention
Product Demonstrations
Customer Engagement
Problem-Solving
Analytical Skills
Interpersonal Communication
Written And Verbal English
CRM Systems
Cross-Functional Collaboration

Benefits

Performance-Based Incentives
Two Weekly Holidays
Yearly Salary Review
Lunch Facilities
Unlimited Tea And Coffee
Separate Prayer Rooms
Friendly Contests And Gifts
Learning And Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
SaaS
Customer Onboarding
Customer Training
Account Management
Client Services
Customer Retention
Customer Adoption
Platform Usage
Product Demonstrations
CRM Systems
Customer Engagement Tools
Customer Escalations
Renewals
Account Growth
Customer Feedback
Product Improvement
Cross-Functional Collaboration
International Clients
Technical Support
EzyCourse
EzyCommunity
EzyStudio
EzyLive

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