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Added 15 mins ago
Health Care Aide 0.7 FTE Temporary Night 11pm to 7am position
Park Place Seniors Living
AB
Part-time
Under the direction of the Registered Nurse and Licensed Practical Nurse and supervision by the Resident Care Manager, the Health Care Aide (HCA) provides direct personal and nursing care…
Added 15 mins ago
Health Care Aide 0.56 FTE Temporary Evening 3pm to 9:30pmposition
Park Place Seniors Living
AB
Part-time
Under the direction of the Registered Nurse and Licensed Practical Nurse and supervision by the Resident Care Manager, the Health Care Aide (HCA) provides direct personal and nursing care…
Added 15 mins ago
Key Holder - Le Labo - PT - West Queen West Boutique - Toronto, ON
Estée Lauder Companies
Toronto, ON
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 29 mins ago
Sales Manager
Source Office Furniture & Systems Ltd.
AB · Edmonton, AB
Full-time
Source Office Furniture is looking for a hands‑on, people‑first Sales Manager to lead, coach, and develop a high‑performing sales team while driving strong execution of sales strategy,…
Added 29 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
Quebec, QC
Part-time
…accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment…
Added 29 mins ago
Urban Outfitters Store Manager
Urban Outfitters
Toronto, ON
Full-time
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Added 29 mins ago
Assistant Restaurant Manager
Montanas BBQ & Bar
Lloydminster, AB
Full-time
Montana's is hiring an Assistant Manager at our Lloydminster location!
Added 29 mins ago
Keyholders (Full-Time & Part-Time)
Red Apple Stores ULC
Invermere, BC
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Technologist Assistant, UCVM Community Care Clinic
University of Calgary
Calgary, AB
Full-time
The TA (Technologist Assistant) reports directly to the Lead RVT, or the Manager, Community Care Clinic. They may also receive functional direction from faculty members, especially when it…
Added 29 mins ago
Program Coordinator, Undergraduate Medical Education
University of Calgary
Calgary, AB
Full-time
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Added 29 mins ago
Dealer-Tainer: Table Games
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Full-time
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Added 29 mins ago
Credit, Representative
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Full-time
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Added 29 mins ago
Surgical Clinical Reviewer
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Brantford, ON
Full-time
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Added 29 mins ago
Customer Quality Specialist
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Vancouver, BC
$75,000 to $85,000 CAD / year
Full-time
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Added 29 mins ago
Registered Practical Nurse - Day Surgery
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Brantford, ON
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Added 29 mins ago
Front End - Clerk All Purpose Grid B SW
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Added 29 mins ago
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Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 29 mins ago
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
Full-time
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Added 29 mins ago
Registered Practical Nurse - Operating Room
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Brantford, ON
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Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 29 mins ago
Registered Practical Nurse - Cardiology/Telemetry
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Brantford, ON
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Added 29 mins ago
Manager, Engineering – Accounts
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Added 29 mins ago
Registered Practical Nurse - Operating Room
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Brantford, ON
Full-time
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Added 45 mins ago
Logistics Manager
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Mississauga, ON · Mississauaga, Ontario
Full-time
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Added 45 mins ago
Private Banking Associate (International Private Banking)
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AppifyLab

Customer Success Manager

Success, SK, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Aug 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Appifylab Is Hiring Customer Success Manager

Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will guide customers throughout their journey - from onboarding and training to ongoing support - ensuring they achieve maximum value from our SaaS products.

You will collaborate closely with Product, Engineering, Sales, Marketing, and Support teams to deliver an outstanding customer experience, drive customer retention, and contribute to the continuous improvement of our products.

Sylhet, Dhaka
5 Vacancies
Full Time
Experience and fresher

Company Description

Appifylab is a fast-growing SaaS company focused on empowering creators, educators, and businesses with cutting-edge digital solutions. Our products - EzyCourse, EzyCommunity, EzyStudio, and EzyLive - enable users to create, manage, and scale online courses, communities, websites, and live events seamlessly.

With a strong focus on innovation, user experience, and growth, Appifylab helps creators turn their ideas into thriving online businesses.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, managing onboarding, training, and ongoing engagement.
Understand customer goals and recommend the best solutions using Appifylab's SaaS products.
Conduct product demonstrations, onboarding sessions, and training for local and international customers.
Build and maintain strong relationships with key stakeholders and decision-makers.
Monitor customer adoption and platform usage, identify challenges, and proactively provide solutions.
Handle customer escalations and coordinate with internal technical teams to ensure timely issue resolution.
Work closely with Sales, Product, Engineering, Support, and Marketing teams to improve customer satisfaction and retention.
Gather customer feedback and communicate valuable insights to internal teams for continuous product improvement.
Identify opportunities for account growth, renewals, and long-term customer success.

Requirements

Bachelor's degree in business administration, marketing, engineering, communications, or a related field.
Fresher Can also apply this position
Minimum 2 years of experience in Customer Success, Account Management, Client Services, or a similar customer-facing role, preferably in a SaaS or technology company.
Experience working with both local and international clients, particularly customers from the US and Europe.
Excellent verbal and written English communication skills.
Strong interpersonal, analytical, and problem-solving abilities.
Ability to explain technical concepts in a simple and customer-friendly manner.
Experience using CRM systems and customer engagement tools.
Willingness to work flexible hours when required to support customers across different time zones.

What We Offer

Competitive salary with performance-based incentives.
Opportunity to work with global customers and innovative SaaS products.
A collaborative, supportive, and growth-oriented work environment.
Continuous learning and career development opportunities.
The chance to make a meaningful impact in a fast-growing technology company.

Other Perks

Two weekly holidays
Yearly salary review
Lunch facilities + unlimited tea/coffee
Separate prayer rooms
Friendly contests & gifts

Working Hours

9 AM - 6 PM with an hour break

Working Days

5 days in a week

Additional Notes

If you meet our requirements, we would love to hear from you.
Please complete this application carefully. Only shortlisted candidates will be contacted.

Are you Ready?

APPLY NOWAPPLY NOW

Job Overview

Job Title Customer Success Manager
Job Type Full Time
Vacancies 5
Category Sales & Growth

Experience

Experience and fresher

Degree Skill is first priority
Gender Male
Salary 30k - 50k
Working Hours 9.00 AM -6.00 PM
Location Dhaka Branch - Mohakhali DOHS, Dhaka, Bangladesh

Sylhet Branch - Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Bangladesh Office

Sylhet Office (Head Office)

Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Dhaka Office

House # 459/A, Road # 31, New DOHS, Mohakhali, Dhaka 1206

📞 +880 13349-21426

✉️ hr.appifylab@gmail.com

USA Office

4279 Roswell Rd NE, Atlanta, GA 30342

833-404-CODE

Products

EzyCourse
EzyCommunity
EzyStudio
EzyLive
EzyForm (Coming...)
EzyCast (Coming...)
EzyWebinar (Coming...)
EzyCoach (Coming...)

Company

About us
Gallery
Career
Contact us

Apply About employer

More about this job

Responsibilities

Manage customer accounts from onboarding and training through ongoing engagement, helping customers achieve value from Appifylab's SaaS products. Monitor adoption, resolve escalations with internal teams, gather customer feedback, and identify opportunities for retention, renewals, and account growth.

Requirements

A bachelor's degree in business administration, marketing, engineering, communications, or a related field is listed, and freshers may also apply. The posting seeks at least two years of relevant customer-facing experience, strong English communication and problem-solving skills, CRM experience, and the ability to support local and international customers across time zones.

Skills

Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Customer Retention
Product Demonstrations
Customer Engagement
Problem-Solving
Analytical Skills
Interpersonal Communication
Written And Verbal English
CRM Systems
Cross-Functional Collaboration

Benefits

Performance-Based Incentives
Two Weekly Holidays
Yearly Salary Review
Lunch Facilities
Unlimited Tea And Coffee
Separate Prayer Rooms
Friendly Contests And Gifts
Learning And Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
SaaS
Customer Onboarding
Customer Training
Account Management
Client Services
Customer Retention
Customer Adoption
Platform Usage
Product Demonstrations
CRM Systems
Customer Engagement Tools
Customer Escalations
Renewals
Account Growth
Customer Feedback
Product Improvement
Cross-Functional Collaboration
International Clients
Technical Support
EzyCourse
EzyCommunity
EzyStudio
EzyLive

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