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Added 40 mins ago
Account Manager
Hilti Canada
Calgary, AB
Full-time
…schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer…
Added 41 mins ago
Manager, Product Management (eCommerce)
Toromont Cat
Concord, ON
Full-time
Toromont is looking for a Manager, Product Management (eCommerce) to join our team. The Manager, Product Management (eCommerce) is responsible for defining, designing, integrating, and…
Added 55 mins ago
FIELD SERVICE ENGINEER FOR CYBERKNIFE & TOMOTHERAPY ®
MEDITEL HEALTHCARE BULGARIA OOD
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Full-time
With over 100 employees, Istanbul is the head office; we have sales and service operation throughout Turkey and Europe. In order to provide better and faster service to stakeholders and…
Added 2 hours ago
AET
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Strong diagnostic and technical troubleshooting skill.
Added 2 hours ago
Retail Nutrition Associate
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Process ministry funded sales and paperwork as per guidelines
Added 3 hours ago
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Canada
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As a Senior Program Manager, you will lead complex, cross-functional software initiatives from planning through release, helping teams deliver against ambitious customer and business…
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Sales Representative - Ontario
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District Sales Representative – Central Region
Added 4 hours ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - CALGARY, AB
Flight Centre Travel Group Canada
AB · Alberta, Canada
Full-time
Categories: Sales and Customer Service, Operations and Logistics
Added 4 hours ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - VANCOUVER BC
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BC · British Columbia, Canada
Full-time
Categories: Sales and Customer Service, Operations and Logistics
Added 4 hours ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - MONTREAL, QC
Flight Centre Travel Group Canada
Quebec, QC
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Added 4 hours ago
SAP Senior Project Manager
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As a Senior Manager within Deloitte's SAP Project Management practice, you will:
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CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - TORONTO, ON
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ON · Ontario, Canada
Full-time
Categories: Sales and Customer Service, People and Culture
Added 4 hours ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - OTTAWA, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
Full-time
Categories: Sales and Customer Service, People and Culture
Added 5 hours ago
Ag Innovation (Meota, SK)
Simplot
Meota, SK
Work with sales representatives to conduct ground truthing, prescription loading, technical support for customers in territory.
Added 5 hours ago
Engineering Manager - Travel
Cover Genius
Vancouver, BC
$150,000 to $190,000 CAD / year
Full-time
As an Engineering Manager in the Travel XCover Squad, you will own the technical vision and execution for our Travel integrations with new and existing partners. Your primary objective will…
Added 5 hours ago
Coordinator, Region Office Operations - Sudbury, ON
IG Wealth Management
ON · Ontario, Canada
Internship
Administrative Support: Offering additional administrative assistance to the Manager, Region Office Operations as needed.
Added 5 hours ago
Portfolio Manager, Managed Assets Program (MAP)
Aviso
Toronto, ON
$115,000 to $135,000 CAD / year
Full-time
We're looking to fill an opening for a Portfolio Manager, Managed Assets Program (MAP) to join our Asset Management team.
Added 5 hours ago
Manager, Data Engineering
Javelin Venture Partners
ON · Ontario, Canada
Full-time
Lead as a technical manager. You'll make and defend modeling and architecture decisions, not just route them.
Added 6 hours ago
Ag Innovation Intern (Chin, AB)
Simplot
AB · Chin, AB
Work with sales representatives to conduct ground truthing, prescription loading, technical support for customers in territory.
Added 6 hours ago
Ag Innovation Intern (Leader, SK)
Simplot
Leader, SK
Work with sales representatives to conduct ground truthing, prescription loading, technical support for customers in territory.
Added 7 hours ago
Manager, Operations and Business Development – Events
University of Ottawa
Ottawa, ON · University Centre
Full-time
…events/activities for the campus community, summer operations/hoteling and technical services to sustain a high level of user satisfaction and loyalty in manner that reflects positively on…
Added 7 hours ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 7 hours ago
LTSA Program Manager
Mitsubishi Power Canada, Ltd.
Calgary, AB
Full-time
The LTSA Program Manager is responsible for the management and implementation of Long-Term Agreements (LTSA/LTMA) for power generation services. This includes coordinating internal and…
Added 8 hours ago
Assistant Catering Manager | Full-Time | Spruce Meadows
Oak View Group
Calgary, AB
Full-time
The Assistant Catering Manager provides support and assistance with Catering activities as well, aiding the other department managers in the profitable management of food & beverage…
Added 8 hours ago
Catering Manager | Full-Time | Spruce Meadows
Oak View Group
Calgary, AB
$75,000 to $80,000 CAD / year
Full-time
The Catering Manager provides support and assistance with Catering activities as well as provides assistance to the concession managers in the profitable management of concession…

AppifyLab

Customer Success Manager

Success, SK, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Aug 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Appifylab Is Hiring Customer Success Manager

Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will guide customers throughout their journey - from onboarding and training to ongoing support - ensuring they achieve maximum value from our SaaS products.

You will collaborate closely with Product, Engineering, Sales, Marketing, and Support teams to deliver an outstanding customer experience, drive customer retention, and contribute to the continuous improvement of our products.

Sylhet, Dhaka
5 Vacancies
Full Time
Experience and fresher

Company Description

Appifylab is a fast-growing SaaS company focused on empowering creators, educators, and businesses with cutting-edge digital solutions. Our products - EzyCourse, EzyCommunity, EzyStudio, and EzyLive - enable users to create, manage, and scale online courses, communities, websites, and live events seamlessly.

With a strong focus on innovation, user experience, and growth, Appifylab helps creators turn their ideas into thriving online businesses.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, managing onboarding, training, and ongoing engagement.
Understand customer goals and recommend the best solutions using Appifylab's SaaS products.
Conduct product demonstrations, onboarding sessions, and training for local and international customers.
Build and maintain strong relationships with key stakeholders and decision-makers.
Monitor customer adoption and platform usage, identify challenges, and proactively provide solutions.
Handle customer escalations and coordinate with internal technical teams to ensure timely issue resolution.
Work closely with Sales, Product, Engineering, Support, and Marketing teams to improve customer satisfaction and retention.
Gather customer feedback and communicate valuable insights to internal teams for continuous product improvement.
Identify opportunities for account growth, renewals, and long-term customer success.

Requirements

Bachelor's degree in business administration, marketing, engineering, communications, or a related field.
Fresher Can also apply this position
Minimum 2 years of experience in Customer Success, Account Management, Client Services, or a similar customer-facing role, preferably in a SaaS or technology company.
Experience working with both local and international clients, particularly customers from the US and Europe.
Excellent verbal and written English communication skills.
Strong interpersonal, analytical, and problem-solving abilities.
Ability to explain technical concepts in a simple and customer-friendly manner.
Experience using CRM systems and customer engagement tools.
Willingness to work flexible hours when required to support customers across different time zones.

What We Offer

Competitive salary with performance-based incentives.
Opportunity to work with global customers and innovative SaaS products.
A collaborative, supportive, and growth-oriented work environment.
Continuous learning and career development opportunities.
The chance to make a meaningful impact in a fast-growing technology company.

Other Perks

Two weekly holidays
Yearly salary review
Lunch facilities + unlimited tea/coffee
Separate prayer rooms
Friendly contests & gifts

Working Hours

9 AM - 6 PM with an hour break

Working Days

5 days in a week

Additional Notes

If you meet our requirements, we would love to hear from you.
Please complete this application carefully. Only shortlisted candidates will be contacted.

Are you Ready?

APPLY NOWAPPLY NOW

Job Overview

Job Title Customer Success Manager
Job Type Full Time
Vacancies 5
Category Sales & Growth

Experience

Experience and fresher

Degree Skill is first priority
Gender Male
Salary 30k - 50k
Working Hours 9.00 AM -6.00 PM
Location Dhaka Branch - Mohakhali DOHS, Dhaka, Bangladesh

Sylhet Branch - Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Bangladesh Office

Sylhet Office (Head Office)

Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Dhaka Office

House # 459/A, Road # 31, New DOHS, Mohakhali, Dhaka 1206

📞 +880 13349-21426

✉️ hr.appifylab@gmail.com

USA Office

4279 Roswell Rd NE, Atlanta, GA 30342

833-404-CODE

Products

EzyCourse
EzyCommunity
EzyStudio
EzyLive
EzyForm (Coming...)
EzyCast (Coming...)
EzyWebinar (Coming...)
EzyCoach (Coming...)

Company

About us
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Career
Contact us

Apply About employer

More about this job

Responsibilities

Manage customer accounts from onboarding and training through ongoing engagement, helping customers achieve value from Appifylab's SaaS products. Monitor adoption, resolve escalations with internal teams, gather customer feedback, and identify opportunities for retention, renewals, and account growth.

Requirements

A bachelor's degree in business administration, marketing, engineering, communications, or a related field is listed, and freshers may also apply. The posting seeks at least two years of relevant customer-facing experience, strong English communication and problem-solving skills, CRM experience, and the ability to support local and international customers across time zones.

Skills

Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Customer Retention
Product Demonstrations
Customer Engagement
Problem-Solving
Analytical Skills
Interpersonal Communication
Written And Verbal English
CRM Systems
Cross-Functional Collaboration

Benefits

Performance-Based Incentives
Two Weekly Holidays
Yearly Salary Review
Lunch Facilities
Unlimited Tea And Coffee
Separate Prayer Rooms
Friendly Contests And Gifts
Learning And Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
SaaS
Customer Onboarding
Customer Training
Account Management
Client Services
Customer Retention
Customer Adoption
Platform Usage
Product Demonstrations
CRM Systems
Customer Engagement Tools
Customer Escalations
Renewals
Account Growth
Customer Feedback
Product Improvement
Cross-Functional Collaboration
International Clients
Technical Support
EzyCourse
EzyCommunity
EzyStudio
EzyLive

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