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Added 11 mins ago
TC
Head Office: Accounts Payable Clerk
The Canadian Brewhouse
AB
- Full-time
You bring a minimum of 1 year of experience in accounts payable or a similar role, supported by a two-year post-secondary diploma or certificate in Accounting, Finance, or a related field.
Added 11 mins ago
FH
Evaluation Lead, Mental Health & Substance Use (MHSU)
Fraser Health
Surrey, BC
- Full-time
If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them…
Added 11 mins ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
Added 11 mins ago
EG
Event Operations Manager- Edmonton Convention Center
Encore Global
Edmonton, AB
- Full-time
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
Added 25 mins ago
T
Data & AI Alliance Executive
Toast
Toronto, ON
- $130,000 to $165,000 USD / year
- Full-time
Work with partner field sales teams, channels, and clients to generate and qualify new leads and move them efficiently through the sales funnel
Added 25 mins ago
T
Manager, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $103,000 to $150,000 USD / year
- Full-time
…lifecycle. In this full-time role, you will blend hands-on technical leadership with people management and client delivery, leading development workstreams, shaping architecture and…
Added 25 mins ago
T
Senior Manager - Senior Tech Lead – AI & Technology Transformation
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
…Lead role blends consulting, delivery leadership and hands-on technical work, guiding clients from AI strategy through to secure, measurable solutions built on the Microsoft…
Added 25 mins ago
PE
Inside Sales Representative
Peerless Electric
Cornwall, ON
- Full-time
The position combines customer service, technical quotation work, and sales follow-up. It is primarily an inside-sales role rather than a territory-based outside-sales position.
Added 25 mins ago
TC
Shop Technician
Toyota Canada Inc.
Toronto, ON
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Shop Technician to support our Product Quality and Service Support team. This role will support performing the…
Added 25 mins ago
A
AI Architect, Manager
Avanade
Toronto, ON
- Full-time
…business strategy and benefits case as well as supporting as an AI technical advisor and SME to help our clients scale their AI programs. The AI Architect will need to understand how…
Added 26 mins ago
W
Principal Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including…
Added 26 mins ago
A
Agent Qualité - Structure / Quality Agent - Structure
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Whether you have experience in the industrial sector, experience in the aerospace sector, or are new to this field but motivated to grow and develop new skills, this position is perfect for…
Added 41 mins ago
RI
AI Engineer
Remarcable, Inc.
Remote, Canada
- Full-time
- Remote
…requisitions and invoice automation into one place, connecting field crews, warehouses, purchasing teams and suppliers in real time. We were founded by former foremen, purchasers, project…
Added 41 mins ago
RB
Senior Director, DevOps Product Management and Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Exceptional executive communication skills with ability to influence senior technology leaders and translate technical complexity into business value
Added 41 mins ago
W
Field Service Technician
Wabtec
Calgary, AB
- Full-time
The Field Service Tech performs all trouble shooting and customer training on new and existing machines to customers’ satisfaction. Puts new machines into service, which includes testing…
Added 56 mins ago
G
Senior Project Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Ensure compliance with technical standards, codes, and specifications throughout all phases of the project
Added 56 mins ago
N
Senior Data Reliability Developer
nesto
Canada
- Full-time
Education: B.S. or M.S. in Computer Science, Software Engineering, or a related technical field.
Added 56 mins ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd.…
Added 56 mins ago
GR
Registered Forest Technologist
Goldbeck Recruiting
Campbell River, BC
- Full-time
Interpret field findings and data to develop technical reports, recommendations, management plans, prescriptions, and other project deliverables.
Added 56 mins ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
This role requires proactive, field-oriented approach, including working directly in the plant to gather information, identify opportunities and validate technical information firsthand.…
Added 56 mins ago
BC
Project Manager
BC Children's Hospital Foundation
Vancouver, BC
- Full-time
…fundraising organization, we inspire communities and people to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation…
Added 56 mins ago
AC
Sr Underwriter, Surety
Aviva Canada
Vancouver, BC
- Full-time
Customer & Broker experience: Deliver exceptional service and responsive support to brokers, clients, and internal partners. By providing timely solutions, clear communication, and strong…
Added 56 mins ago
SP
Proposal Lead
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Demonstrated ability to build strong internal relationships and identify and engage the appropriate technical, operational, and corporate resources to support pursuit teams.
Added 56 mins ago
EI
Project Manager
EBC Inc.
Mississauga, ON
- Full-time
Understand, manage and execute technical and administrative contract documents including drawings, specifications and background documents on an IO (Infrastructure Ontario) Project under…
Added 56 mins ago
T
Strategic Sourcing Specialist
TransAlta
Calgary, AB
- Full-time
…commercial and contractual protections are in place. It will also support strategic sourcing, commercial analysis, and contract development across a broad range of complex goods and…

AppifyLab

Customer Success Manager

Success, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Appifylab Is Hiring Customer Success Manager

Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will guide customers throughout their journey - from onboarding and training to ongoing support - ensuring they achieve maximum value from our SaaS products.

You will collaborate closely with Product, Engineering, Sales, Marketing, and Support teams to deliver an outstanding customer experience, drive customer retention, and contribute to the continuous improvement of our products.

Sylhet, Dhaka
5 Vacancies
Full Time
Experience and fresher

Company Description

Appifylab is a fast-growing SaaS company focused on empowering creators, educators, and businesses with cutting-edge digital solutions. Our products - EzyCourse, EzyCommunity, EzyStudio, and EzyLive - enable users to create, manage, and scale online courses, communities, websites, and live events seamlessly.

With a strong focus on innovation, user experience, and growth, Appifylab helps creators turn their ideas into thriving online businesses.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, managing onboarding, training, and ongoing engagement.
Understand customer goals and recommend the best solutions using Appifylab's SaaS products.
Conduct product demonstrations, onboarding sessions, and training for local and international customers.
Build and maintain strong relationships with key stakeholders and decision-makers.
Monitor customer adoption and platform usage, identify challenges, and proactively provide solutions.
Handle customer escalations and coordinate with internal technical teams to ensure timely issue resolution.
Work closely with Sales, Product, Engineering, Support, and Marketing teams to improve customer satisfaction and retention.
Gather customer feedback and communicate valuable insights to internal teams for continuous product improvement.
Identify opportunities for account growth, renewals, and long-term customer success.

Requirements

Bachelor's degree in business administration, marketing, engineering, communications, or a related field.
Fresher Can also apply this position
Minimum 2 years of experience in Customer Success, Account Management, Client Services, or a similar customer-facing role, preferably in a SaaS or technology company.
Experience working with both local and international clients, particularly customers from the US and Europe.
Excellent verbal and written English communication skills.
Strong interpersonal, analytical, and problem-solving abilities.
Ability to explain technical concepts in a simple and customer-friendly manner.
Experience using CRM systems and customer engagement tools.
Willingness to work flexible hours when required to support customers across different time zones.

What We Offer

Competitive salary with performance-based incentives.
Opportunity to work with global customers and innovative SaaS products.
A collaborative, supportive, and growth-oriented work environment.
Continuous learning and career development opportunities.
The chance to make a meaningful impact in a fast-growing technology company.

Other Perks

Two weekly holidays
Yearly salary review
Lunch facilities + unlimited tea/coffee
Separate prayer rooms
Friendly contests & gifts

Working Hours

9 AM - 6 PM with an hour break

Working Days

5 days in a week

Additional Notes

If you meet our requirements, we would love to hear from you.
Please complete this application carefully. Only shortlisted candidates will be contacted.

Are you Ready?

APPLY NOWAPPLY NOW

Job Overview

Job Title Customer Success Manager
Job Type Full Time
Vacancies 5
Category Sales & Growth

Experience

Experience and fresher

Degree Skill is first priority
Gender Male
Salary 30k - 50k
Working Hours 9.00 AM -6.00 PM
Location Dhaka Branch - Mohakhali DOHS, Dhaka, Bangladesh

Sylhet Branch - Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Bangladesh Office

Sylhet Office (Head Office)

Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Dhaka Office

House # 459/A, Road # 31, New DOHS, Mohakhali, Dhaka 1206

📞 +880 13349-21426

✉️ hr.appifylab@gmail.com

USA Office

4279 Roswell Rd NE, Atlanta, GA 30342

833-404-CODE

Products

EzyCourse
EzyCommunity
EzyStudio
EzyLive
EzyForm (Coming...)
EzyCast (Coming...)
EzyWebinar (Coming...)
EzyCoach (Coming...)

Company

About us
Gallery
Career
Contact us

Apply About employer

More about this job

Responsibilities

Manage customer accounts from onboarding and training through ongoing engagement, helping customers achieve value from Appifylab's SaaS products. Monitor adoption, resolve escalations with internal teams, gather customer feedback, and identify opportunities for retention, renewals, and account growth.

Requirements

A bachelor's degree in business administration, marketing, engineering, communications, or a related field is listed, and freshers may also apply. The posting seeks at least two years of relevant customer-facing experience, strong English communication and problem-solving skills, CRM familiarity, and the ability to support local and international customers across time zones.

Skills

Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Product Demonstrations
Relationship Management
Customer Retention
Customer Engagement
Problem-Solving
Analytical Skills
English Communication
Technical Communication
CRM Systems
Cross-Functional Collaboration

Benefits

Performance-Based Incentives
Two Weekly Holidays
Yearly Salary Review
Lunch Facilities
Unlimited Tea and Coffee
Separate Prayer Rooms
Friendly Contests and Gifts
Learning and Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Product Demonstrations
Customer Engagement
Customer Adoption
Platform Usage
Customer Retention
Renewals
Account Growth
CRM Systems
Customer Feedback
Product Improvement
Cross-Functional Collaboration
Sales
Product
Engineering
Marketing
Support
EzyCourse
EzyCommunity
EzyStudio
EzyLive
International Clients
US and European Customers

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