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Added 3 mins ago
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Director of AI Delivery
nesto
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- Full-time
…the big banks, along with an exceptional end-to-end mortgage experience powered by best-in-class AI technology. Fast, simple, and fully digital, nesto has been recognized as CLA Lender of…
Added 3 mins ago
FC
Faculty Teaching and Learning Development Consultant
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London, ON
- Full-time
…plans through collaborative sessions with the faculty hiring manager to meet specific faculty improvement…
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Director of AI Delivery
nesto
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- Full-time
…the big banks, along with an exceptional end-to-end mortgage experience powered by best-in-class AI technology. Fast, simple, and fully digital, nesto has been recognized as CLA Lender of…
Added 3 mins ago
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Associate Director, Talent Acquisition
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Calgary, AB
- Full-time
5+ years of full-cycle recruitment experience, preferably in high-growth or digital agency environments
Added 3 mins ago
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Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
You’ll be joining our dynamic PMO team, reporting directly to the Manager. We operate as consultative internal delivery partners across Article, embedding directly with project owners in…
Added 3 mins ago
Marketing Coordinator, Consumer Shows
Blue Ant Media Inc.
Toronto, ON
…events. In addition, you will work closely with the Marketing Manager, Show Directors, and our Creative, Data and Communications teams to keep campaigns moving and marketing deliverables on…
Added 32 mins ago
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DYNAMITE - Assistant Manager - Guildford Town Centre
Groupe Dynamite
Surrey, BC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 32 mins ago
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Project Manager (D&S Canada) - Acquisition and Updates-EN
CAE
Ottawa, ON
- Full-time
…learning solutions, aviation and operational support capabilities, digital and IM/IT solutions, infrastructure projects, and future defence acquisition…
Added 32 mins ago
A
Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
You’ll be joining our dynamic PMO team, reporting directly to the Manager. We operate as consultative internal delivery partners across Article, embedding directly with project owners in…
Added 32 mins ago
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IT Infrastructure Project Manager
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Markham, ON
- Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 32 mins ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 32 mins ago
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Laboratory GxP Systems Specialist II
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Montreal, QC
- Full-time
Experience with viewLinc, Empower, SoftMax Pro GxP, PharmSpec, BlueMountain Regulatory Asset Manager, LIMS, QuantStudio Design and Analysis software, and / or JMP software.
Added 32 mins ago
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Project Manager (D&S Canada) - Acquisition and Updates-EN
CAE
Montreal, QC
- Full-time
…learning solutions, aviation and operational support capabilities, digital and IM/IT solutions, infrastructure projects, and future defence acquisition…
Added 32 mins ago
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Content Marketing Specialist
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Toronto, ON · Scarborough, ON
- Full-time
Develop website copy, landing-page content, articles and other digital materials with a focus on clarity, usability and audience experience.
Added 32 mins ago
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Staff Specialist, Regulatory Affairs (16 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Staff Specialist of Regulatory Affairs reports directly to the Senior Manager of Regulatory Affairs. This position is responsible for supporting MMS Dispensing products consisting of…
Added 32 mins ago
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Commercial Card Senior Product Manager
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Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 32 mins ago
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Commercial Card Associate Product Manager
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Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
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Marketing Manager
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Remote, Canada
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Compensation: Competitive salary, based on experience
Added 32 mins ago
Senior Manager - Capital Markets
EY
Toronto, ON
…in addressing their most pressing challenges, including AI, digital assets, regulatory change, risk and compliance complexities, improving ROE, and enabling large-scale operating model and…
Added 48 mins ago
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Senior Customer Marketing Manager
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- Full-time
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…invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate…
Added 48 mins ago
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Senior Demand Generation Manager
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Remote, Canada
- Full-time
- Remote
Reporting to the Head of Marketing, the Senior Demand Generation Manager is responsible for owning net new pipeline for mid-market and enterprise accounts, with a real account-based motion…
Added 1 hour ago
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Senior Manager Global Internal Audit and Internal Controls
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Support assessments of ICOFR impacts arising from acquisitions, divestitures, restructurings, and digital transformation initiatives.
Added 1 hour ago
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Technology Delivery Manager
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Technology Delivery, the Technology Delivery Manager is responsible for leading the end‑to‑end technical delivery of digital solutions that enable…
Added 1 hour ago
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Customer Success Manager
AppifyLab
Success, SK
- Full-time
Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will…
Added 1 hour ago
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Tangerine Growth Advisor - Tangerine
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AppifyLab

Customer Success Manager

Success, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Appifylab Is Hiring Customer Success Manager

Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will guide customers throughout their journey - from onboarding and training to ongoing support - ensuring they achieve maximum value from our SaaS products.

You will collaborate closely with Product, Engineering, Sales, Marketing, and Support teams to deliver an outstanding customer experience, drive customer retention, and contribute to the continuous improvement of our products.

Sylhet, Dhaka
5 Vacancies
Full Time
Experience and fresher

Company Description

Appifylab is a fast-growing SaaS company focused on empowering creators, educators, and businesses with cutting-edge digital solutions. Our products - EzyCourse, EzyCommunity, EzyStudio, and EzyLive - enable users to create, manage, and scale online courses, communities, websites, and live events seamlessly.

With a strong focus on innovation, user experience, and growth, Appifylab helps creators turn their ideas into thriving online businesses.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, managing onboarding, training, and ongoing engagement.
Understand customer goals and recommend the best solutions using Appifylab's SaaS products.
Conduct product demonstrations, onboarding sessions, and training for local and international customers.
Build and maintain strong relationships with key stakeholders and decision-makers.
Monitor customer adoption and platform usage, identify challenges, and proactively provide solutions.
Handle customer escalations and coordinate with internal technical teams to ensure timely issue resolution.
Work closely with Sales, Product, Engineering, Support, and Marketing teams to improve customer satisfaction and retention.
Gather customer feedback and communicate valuable insights to internal teams for continuous product improvement.
Identify opportunities for account growth, renewals, and long-term customer success.

Requirements

Bachelor's degree in business administration, marketing, engineering, communications, or a related field.
Fresher Can also apply this position
Minimum 2 years of experience in Customer Success, Account Management, Client Services, or a similar customer-facing role, preferably in a SaaS or technology company.
Experience working with both local and international clients, particularly customers from the US and Europe.
Excellent verbal and written English communication skills.
Strong interpersonal, analytical, and problem-solving abilities.
Ability to explain technical concepts in a simple and customer-friendly manner.
Experience using CRM systems and customer engagement tools.
Willingness to work flexible hours when required to support customers across different time zones.

What We Offer

Competitive salary with performance-based incentives.
Opportunity to work with global customers and innovative SaaS products.
A collaborative, supportive, and growth-oriented work environment.
Continuous learning and career development opportunities.
The chance to make a meaningful impact in a fast-growing technology company.

Other Perks

Two weekly holidays
Yearly salary review
Lunch facilities + unlimited tea/coffee
Separate prayer rooms
Friendly contests & gifts

Working Hours

9 AM - 6 PM with an hour break

Working Days

5 days in a week

Additional Notes

If you meet our requirements, we would love to hear from you.
Please complete this application carefully. Only shortlisted candidates will be contacted.

Are you Ready?

APPLY NOWAPPLY NOW

Job Overview

Job Title Customer Success Manager
Job Type Full Time
Vacancies 5
Category Sales & Growth

Experience

Experience and fresher

Degree Skill is first priority
Gender Male
Salary 30k - 50k
Working Hours 9.00 AM -6.00 PM
Location Dhaka Branch - Mohakhali DOHS, Dhaka, Bangladesh

Sylhet Branch - Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Bangladesh Office

Sylhet Office (Head Office)

Akhter Shopping City, 4th Floor, Modina Market, Sylhet, Bangladesh

Dhaka Office

House # 459/A, Road # 31, New DOHS, Mohakhali, Dhaka 1206

📞 +880 13349-21426

✉️ hr.appifylab@gmail.com

USA Office

4279 Roswell Rd NE, Atlanta, GA 30342

833-404-CODE

Products

EzyCourse
EzyCommunity
EzyStudio
EzyLive
EzyForm (Coming...)
EzyCast (Coming...)
EzyWebinar (Coming...)
EzyCoach (Coming...)

Company

About us
Gallery
Career
Contact us

Apply About employer

More about this job

Responsibilities

Manage customer accounts from onboarding and training through ongoing engagement, helping customers achieve value from Appifylab's SaaS products. Monitor adoption, resolve escalations with internal teams, gather customer feedback, and identify opportunities for retention, renewals, and account growth.

Requirements

A bachelor's degree in business administration, marketing, engineering, communications, or a related field is listed, and freshers may also apply. The posting seeks at least two years of relevant customer-facing experience, strong English communication and problem-solving skills, CRM familiarity, and the ability to support local and international customers across time zones.

Skills

Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Product Demonstrations
Relationship Management
Customer Retention
Customer Engagement
Problem-Solving
Analytical Skills
English Communication
Technical Communication
CRM Systems
Cross-Functional Collaboration

Benefits

Performance-Based Incentives
Two Weekly Holidays
Yearly Salary Review
Lunch Facilities
Unlimited Tea and Coffee
Separate Prayer Rooms
Friendly Contests and Gifts
Learning and Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Account Management
Client Services
Customer Onboarding
Customer Training
Product Demonstrations
Customer Engagement
Customer Adoption
Platform Usage
Customer Retention
Renewals
Account Growth
CRM Systems
Customer Feedback
Product Improvement
Cross-Functional Collaboration
Sales
Product
Engineering
Marketing
Support
EzyCourse
EzyCommunity
EzyStudio
EzyLive
International Clients
US and European Customers

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