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Business Concierge

  • Aurora, ON, Canada

$40,000 to $45,000 CAD / year · Full-time

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Job details

Pay
$40,000 to $45,000 CAD / year
Job type
Full-time
Apply by
Experience
2+ years of sales experience in retail, hospitality, or sales.
Posting language
English
Posted

Original job description

We're looking for a friendly, organized, and proactive Business Concierge to join our team! This role is much more than greeting visitors – you’ll be the go-to person for keeping our office running smoothly and supporting both our internal team and building tenants.



What You’ll Be Doing:



  • Front Desk & Concierge Duties(approximately 50%)

    • Welcome and treat all tenants and guests respectfully (i.e. a warm and professional greeting).

    • Handle courier deliveries and outgoing shipments. 

    • Sort and distribute incoming mail for Apple and our tenants. 

    • Prepare outgoing mail and manage postage/supplies at the mail station.

    • Provide exceptional service and solve problems for tenants and guests. 





  • Office & Facility Management (approximately 25%)

    • Ensure the facility is maintained to high standards:

      • Order office, kitchen, and bathroom supplies. 

      • Keep communal areas tidy (monitor cleaning needs, light vacuuming/dusting as needed). 

      • Be aware of matters that require attention, and coordinate support when necessary (i.e. oversee building maintenance and service providers for carpet cleaning, painting, repairs, etc.). 


    • Handle miscellaneous errands like bank deposits and supply runs.





  • Sales Support (approximately 15%)

    • Give building tours and help with rental inquiries. 

    • Prepare lease documents and handle account setups. 

    • Organize key and fob access.

    • Process credit card payments and cheque deposits. 

    • Prepare monthly sales and rental reporting.





  • Month-End & Admin Support (approximately 10%)

    • Assist Finance with month-end reporting (rent, boardroom bookings, mail/courier activity).

    • Process customer refunds (cheque prep, posting, mailing). 

    • Maintain accurate filing systems for both Apple and tenant records. 

    • Support Xerox machine needs (reporting, supplies). 

    • Help pack up documents for year-end storage.

    • Ad hoc admin requests. 




What You Bring:



  • An entrepreneurial attitude to running the business. 

  • Strong organizational skills and attention to detail. 

  • Great communication and a welcoming attitude. 

  • Ability to juggle tasks and adapt to a dynamic environment. 

  • Experience with administrative tasks, customer service, or facility support is a plus.



Qualifications & Requirements:



  • Ability to work full-time weekdays, some Saturdays, and occasional after-hours availability as required. 

  • 2+ years of sales experience in retail, hospitality, or sales. 

  • Familiarity with Microsoft Office (Word, Excel, Outlook).


What We Offer



  • Base salary plus revenue-based bonus plan.

  • Employee Benefits Plan after 90 days of employment.

  • Group RRSP Plan and employer match up to 2.5% of your earnings. 


About Us


At Apple Self Storage, we’re a proudly Canadian, family-owned company focused on making storage simple and stress-free. With locations across the country and continued growth, we offer great opportunities for career advancement.


What makes us different? Our team. Many of our employees have been with us for year, and we foster a supportive environment where people feel valued. Our senior management team is accessible, down-to-earth, and invested in the success of every employee.


We’re also committed to giving back to the communities we serve, supporting organizations like The Able Network, The Canadian Olympic Foundation, Rotary4Kids, and Southern New Brunswick Flood Victims.


Joining Apple Self Storage means being part of a company that values its people, encourages growth, and is always looking ahead.

More about this job

Responsibilities

Welcome and assist tenants and guests, manage mail and courier services, maintain office supplies and communal areas, and coordinate facility maintenance. Support sales and rental activities, process payments and refunds, prepare reports, and maintain accurate records.

Requirements

Requires at least two years of sales experience in retail, hospitality, or sales, along with familiarity with Microsoft Word, Excel, and Outlook. Candidates should be organized, detail-oriented, welcoming, adaptable, and available for full-time weekday work, some Saturdays, and occasional after-hours needs.

Skills

  • Customer Service
  • Sales
  • Organization
  • Attention To Detail
  • Communication
  • Problem-Solving
  • Multitasking
  • Adaptability
  • Facility Management
  • Administrative Support
  • Mail And Courier Handling
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Reporting
  • Recordkeeping

Benefits

  • Employee Benefits Plan
  • Group RRSP Plan
  • Employer Match Up To 2.5% Of Earnings
  • Revenue-Based Bonus Plan
  • Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Administrative
  • Sales
  • Retail
  • Hospitality

Keywords

  • Front Desk
  • Concierge
  • Customer Service
  • Sales
  • Facility Management
  • Office Administration
  • Tenant Relations
  • Mail Handling
  • Courier Deliveries
  • Shipping
  • Office Supplies
  • Building Maintenance
  • Rental Inquiries
  • Lease Documents
  • Account Setup
  • Key And Fob Access
  • Credit Card Payments
  • Cheque Deposits
  • Month-End Reporting
  • Customer Refunds
  • Filing Systems
  • Xerox Machine
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook

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