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Added 3 mins ago
CC
Surveyor
CFM Custom Fabricators & Machinists Ltd.
Saint John, NB
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 3 mins ago
SD
Nurse, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Bedford, NS
- Part-time
Be a member of the Ordre des infirmiers et infirmières du Québec
Added 3 mins ago
T
Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
Added 3 mins ago
T
Customer Experience Associate
TD
Regina, SK
- Part-time
Added 3 mins ago
T
Manager, Customer Experience
TD
Thunder Bay, ON
- Full-time
Added 18 mins ago
LP
Hotel Revenue Manager
LCV Properties LLC
Montreal, QC
- Full-time
Added 18 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 18 mins ago
C(
Compliance Analyst
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
…non-discrimination. Where required by applicable law - including in Ontario, Quebec, New York City, Illinois, and California - we conduct or rely on assessments such as bias audits, honor…
Added 18 mins ago
MT
Linehaul Dispatcher
Midland Transport
Dieppe, NB
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 18 mins ago
IS
Business Intelligence Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 18 mins ago
TS
Investment Banking Associate, Power & Utilities
TD Securities
Toronto, ON
- Full-time
Added 18 mins ago
TS
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD Securities
Toronto, ON
- Full-time
Added 18 mins ago
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Sales Support | Support aux ventes - Noramco-EN
Noramco
Montreal, QC
- Full-time
Added 18 mins ago
C
Financial Advisor CIRO-ID (Urban)
CIBC
Mississauga, ON · Erin Mills Town Centre Banking
- Full-time
You’re a certified professional (Quebec). You have current accreditation and good standing in AMF licensing; Successful completion of Canadian Investment Funds Course (CIFC) or the Canadian…
Added 18 mins ago
C
Senior Application Security Developer
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office two days per…
Added 18 mins ago
M
Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…order to support clients from various jurisdictions outside of…
Added 18 mins ago
M
Marketing Consultant, Sponsor/Advisor Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of…
Added 18 mins ago
D
Head of Customer Success
DNV
Toronto, ON
- Full-time
Added 33 mins ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Montreal, QC
- Full-time
Added 33 mins ago
KB
Boom Truck Driver
Kent Building Supplies
Bridgewater, NS
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 33 mins ago
C
Compliance Analyst
Clarity
Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
…non-discrimination. Where required by applicable law - including in Ontario, Quebec, New York City, Illinois, and California - we conduct or rely on assessments such as bias audits, honor…
Added 47 mins ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
Added 47 mins ago
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AI Solutions Lead, Enterprise Applications (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Added 47 mins ago
SC
Cartographer – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
Join SYSTRA Canada in shaping the future of Canada with this impressive ALTO high-speed rail project connecting Quebec City to Toronto, the largest infrastructure project in Canada in…
Added 47 mins ago
FF
40028: Operations Supervisor
FedEx Freight
Surrey, BC
- Full-time
Bilingual (English/French) preferred; required in Quebec

Apple

CA-Expert

Winnipeg, MB, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Expert, you possess a deep understanding of our products and services across the Apple ecosystem. You excel at selling products, offering all of Apple’s services, and delivering an exceptional customer experience. An Expert exemplifies what great customer engagement looks like, and mentors others on how to achieve results.

Description

Demonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Demonstrate knowledge of Apple products and services. Show a track record of producing top-performing sales and customer experience results. Personalize solutions based on customer needs, and effectively communicate them. Solve customer concerns using care, learning, and presentation skills. Work in a fast-paced environment, often supporting multiple customers at the same time. Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience. Support and educate the broader team by sharing knowledge, experiences, and insights.

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More about this job

Responsibilities

The Expert is responsible for delivering exceptional customer experiences by demonstrating deep product knowledge and identifying sales opportunities. They also mentor team members and contribute to an inclusive store environment while maintaining high performance standards.

Requirements

Candidates must have prior experience in retail or sales and be proficient in English. The role requires availability to work flexible schedules, including nights, weekends, and holidays.

Skills

Sales
Customer Service
Product Knowledge
Mentoring
Communication
Problem Solving
Customer Engagement
Retail Operations
Technical Support
Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Customer Experience
Apple Ecosystem
Product Knowledge
Mentorship
Inclusion
Diversity
Customer Engagement
Sales Processes
Technical Support
Retail Store

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