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Added 11 mins ago
Operations Centre Coordinator - Casual on Call
Commissionaires BC
Vancouver, BC
Part-time
Reporting to the Supervisor, Operations, the Operations Centre Coordinator, will be responsible for providing scheduling and customer service to our Security Officers and to our valued…
Added 24 mins ago
Service Coordinator- Temp
The Headhunters Recruitment
Saskatoon, SK
Contract
…the Saskatoon branch is seeking a highly organized Service Coordinator to support daily operations and help ensure exceptional customer service. The Service Coordinator will play a key role…
Added 24 mins ago
Athletics Facility Coordinator - SSE - FT Support
Humber College
Toronto, ON
Part-time
…travel expected to various off-site venues for game set up and…
Added 24 mins ago
Coordinator, Human Resources (Crewing)
Algoma Central Corporation
St. Catharines, ON
Full-time
…staffed with qualified personnel, supporting efficient fleet operations and crew…
Added 24 mins ago
Office Coordinator
AME Group
Vancouver, BC
$55,000 to $68,000 CAD / year
Full-time
We are looking for an Office Coordinator to join our Vancouver office. In this role, you will provide front-desk, administrative, and workplace support services to ensure the Vancouver…
Added 24 mins ago
Human Resources Coordinator
Municipal Insurance Association of British Columbia
Vancouver, BC
Full-time
The Human Resources Coordinator is responsible for the day-to-day delivery of the organization's human resources operations and serves as the first point of contact for employees and…
Added 26 mins ago
Operations & Event Coordinator
Nous Group
Toronto, ON
The Operations & Event Coordinator plays a key role in supporting in North America and UK operations. Working across events, marketing, business development and internal operations, you…
Added 55 mins ago
Events Coordinator
Toronto Region Board of Trade
Toronto, ON
Contract
The Toronto Region Board of Trade (the Board) is seeking an ambitious and enthusiastic Events Coordinator who can operate at a fast pace to provide support and take the lead on various…
Added 55 mins ago
Coordinator, Events
Toronto Region Board of Trade
Toronto, ON
Contract
The Toronto Region Board of Trade (the Board) is seeking an ambitious and enthusiastic Events Coordinator who can operate at a fast pace to provide support and take the lead on various…
Added 55 mins ago
Operations Coordinator, Terminal & Passenger - Major Projects
Calgary Airports
Calgary, AB
Full-time
The Terminal Operations team sits at the heart of the airport experience, collaborating with internal teams, tenants, airlines, and partners across the airport community to deliver a…
Added 55 mins ago
Sales & Warehouse Coordinator
Portland Tractor Inc
AB · Edmonton, AB
Full-time
Portland Tractor Inc. is looking for a highly organized and customer-focused Sales & Warehouse Coordinator to join our team in Edmonton, Alberta. As the Sales & Warehouse Coordinator, you…
Added 56 mins ago
Concierge - Part Time
Optima Living
Calgary, AB
Part-time
…team members, while supporting smooth day-to-day community operations. This role manages inquiries, assists with move-in coordination, administrative tasks, and provides customer service…
Added 56 mins ago
Evening Concierge - Casual
Optima Living
Victoria, BC
…visitors, and team members while supporting smooth evening operations within the community. This role acts as the primary point of contact for residents, team members, and emergency…
Added 56 mins ago
Director of Care
Optima Living
AB · Red Deer County, AB
…and organizational policies. This role manages daily clinical operations, supports care planning and documentation, oversees staffing and budget functions, and provides leadership to ensure…
Added 56 mins ago
Facilities & Maintenance Coordinator
Bulk Barn
Aurora, ON
Assist the Administrative Coordinator, to update logs of equipment at store level, to include equipment details (make, model, serial number) for each store in your assigned region.
Added 1 hour ago
Variety Use Agreement and Intellectual Property Program Coordinator
Seeds Canada
Canada
Full-time
The Intellectual Property and VUA Program Coordinator supports the administration and growth of Seeds Canada's Variety Use Agreement (VUA) platform while advancing intellectual property…
Added 1 hour ago
Senior Research Coordinator
National Bank of Canada
Toronto, ON
Full-time
A career as a Senior Research Coordinator in the Equity Research team at National Bank of Canada, Capitals Market means acting as a key operational and administrative partner supporting the…
Added 1 hour ago
HR Generalist
Inovata Foods
Tillsonburg, ON
$60,000 to $75,000 CAD / year
Full-time
1–3 years of experience in an HR generalist, administrative, or coordinator role preferred.
Added 1 hour ago
Project Coordinator
Hitachi
Toronto, ON · (RSBU) Toronto
Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 1 hour ago
HR Coordinator
Carecor Health Services Ltd.
Calgary, AB · AB · Red Deer, AB · Edmonton, AB
Full-time
Assist with the recruitment and selection of Administrative employees as requested by the Director of Operations.
Added 1 hour ago
Kitchen Coordinator $22.51 a hour
gategroup
Halifax, NS · CAN_NS_Halifax_YHZ
Full-time
Reporting into the Supervisor Food, the Kitchen Coordinator is responsible for being the liaison between production and the management team.
Added 1 hour ago
Directeur(trice) des Pêches Commerciales
Groupe GCRH
Quebec, QC
Full-time
Under the supervision of the Commercial Fisheries Department management team, the coordinator provides support, coordination, and oversight of commercial fishing operations in the field.
Added 1 hour ago
Human Resources Associate
Prime Quadrant
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
The Human Resources Associate provides administrative and operational support across all areas of Human Resources, helping ensure an exceptional employee experience and efficient HR…
Added 1 hour ago
Operations Coordinator, Terminal & Passenger - Major Projects
Calgary Airports
Calgary, AB
The Terminal Operations team sits at the heart of the airport experience, collaborating with internal teams, tenants, airlines, and partners across the airport community to deliver a…
Added 1 hour ago
Junior Guard
Town of Pincher Creek
Pincher Creek, AB
$20.05 to $20.99 CAD / hour
SUMMARY: Under the director of the Aquatic Coordinator and on shift Senior Guard when Coordinator is absent. The Junior Guard is responsible for providing a safe, clean, friendly…

Apple

CA-Genius Admin

London, ON, Canada

Posting language: English
Posted: Oct 1, 2026

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Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Genius Admin, you’re a service coordinator for all customer repairs, whether it’s a quick repair or a more involved procedure, and you manage customer expectations. Additionally, you coordinate an efficient repair workflow and organize the Repair Room, helping our Genius Bar team provide world-class service for our customers.

Description

Plan and coordinate all end-to-end operational activities supporting the completion of repairs, including managing and tracking inventory and orders in partnership with the Operations team. Assist with customer service issues including the customer repair intake process, support in finding appropriate solutions, and managing the customer pickup process for all completed repairs. Provide peer feedback based on observations on the floor and in the Repair Room. Complete repair tasks as needed to support the Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Communicate effectively and tailor your communication style to different audiences. Orchestrate multiple activities to accomplish a goal through planning, organization, and prioritization, both independently and with a team. Apply an action-oriented mindset and sense of motivation to do what’s best for the customer and Apple, often anticipating challenges and providing potential solutions. Be curious and open to learning from others and helping each other grow. Demonstrate relevant technical expertise of Apple products and services. Work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure. Draw from experience of successfully working in a team environment, demonstrating shared responsibility and accountability with other team members. Frequently handle, lift, and move merchandise safely. Be trusted with sensitive or confidential information, keeping with Apple’s core values.

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More about this job

Responsibilities

The Genius Admin coordinates end-to-end repair activities, including inventory management and repair workflow organization. They also assist with customer service issues, repair intake, and provide support to the Genius Bar team.

Requirements

Candidates must have experience in retail or sales and be available to work a flexible schedule including nights, weekends, and holidays. Proficiency in English is required, with strong organizational and communication skills needed to manage customer expectations and technical repair processes.

Skills

Customer Service
Retail Operations
Inventory Management
Technical Troubleshooting
Repair Workflow Coordination
Communication
Organization
Prioritization
Problem Solving
Teamwork
Accountability
Product Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Apple
Retail
Genius Bar
Repair Room
Inventory Tracking
Customer Experience
Technical Support
Operations
Sales
Inclusion
Diversity
Workflow Management
Troubleshooting
Product Recommendations

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