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Added 5 mins ago
Auto Body Parts Coordinator (North Bay)
Assured Automotive
North Bay, ON
Full-time
The Parts Coordinator’s primary responsibility is managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator verifies…
Added 5 mins ago
Associate Dean, Faculty of Trades and Technology - Competition ID: 4773
Kwantlen Polytechnic University
Surrey, BC
Full-time
Lead, coach, and support direct reports, including the Coordinator, Program Inventory and Support, by setting shared goals, guiding performance, and fostering a collaborative and respectful…
Added 5 mins ago
Shunt Truck Driver / Route Planner
thyssenkrupp Materials NA
Concord, ON
Full-time
Monitor yard inventory and trailer locations to ensure efficient utilization.
Added 5 mins ago
Sales & Warehouse Coordinator
Portland Tractor Inc
AB · Edmonton, AB
Full-time
Portland Tractor Inc. is looking for a highly organized and customer-focused Sales & Warehouse Coordinator to join our team in Edmonton, Alberta. As the Sales & Warehouse Coordinator, you…
Added 5 mins ago
Service/Parts Advisor
Charger Logistics Inc.
Calgary, AB
Full-time
Order new inventory as needed and transfer invoices to the accounts department
Added 21 mins ago
Associate Dean, Faculty of Trades and Technology
Kwantlen Polytechnic University
Surrey, BC
Full-time
Lead, coach, and support direct reports, including the Coordinator, Program Inventory and Support, by setting shared goals, guiding performance, and fostering a collaborative and respectful…
Added 34 mins ago
Senior Project Coordinator
FCC Construcción
Toronto, ON
Full-time
As part of the Scarborough Transit Connect project, FCC is looking for a Senior Project Coordinator to join our team.
Added 34 mins ago
Site Supervisor (Janitorial) Richmond Hill
Compass Group Canada
Richmond Hill, ON
Full-time
Supervise inventory ordering and management for non-GMP supplies, grounds maintenance materials and new employee training requirements in conjunction with the Shift Coordinator or assigned…
Added 50 mins ago
Retail Store Coordinator Full Time Winners Carleton Place
The TJX Companies, Inc.
Carleton Place, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Directeur(trice) des Pêches Commerciales
Groupe GCRH
Quebec, QC
Full-time
Under the supervision of the Commercial Fisheries Department management team, the coordinator provides support, coordination, and oversight of commercial fishing operations in the field.
Added 1 hour ago
Casual Waste & Diversion Site Attendant
The Corporation of the Municipality of Grey Highla
Feversham, ON · Markdale, ON · Priceville, ON
$25.21 to $29.49 CAD / hour
Added 1 hour ago
Reintegrative Housing Worker
John Howard Society of Ottawa
Ottawa, ON
$46,604.27 to $54,554.36 CAD / year
Full-time
About the role: Under the supervision of the Service Director and the immediate supervision of the Residential Coordinator or their designate the Community Reintegration Worker will perform…
Added 1 hour ago
Site Supervisor (Janitorial) Richmond Hill
ESFM (CCSSL Eurest)
Richmond Hill, ON
Full-time
Supervise inventory ordering and management for non-GMP supplies, grounds maintenance materials and new employee training requirements in conjunction with the Shift Coordinator or assigned…
Added 1 hour ago
Christmas Campaign Coordinator
The Salvation Army in Canada
Kingston, ON
Full-time
The Christmas Campaign Coordinator provides general oversight and direction to the Hamper, Toy Drive and Food Drive campaigns. The Christmas Campaign Coordinator organizes, directs, and…
Added 1 hour ago
Procurement Coordinator
CANADIAN CRAFT CANNABIS COMPANY
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
We're hiring: Procurement Coordinator - West Vancouver 🌿
Added 1 hour ago
eCommerce Merchant - '47 Brand
Mint Green Group
Pointe-Claire, QC
Full-time
Coordinate with the buying/wholesale team to align DTC assortment decisions with the overall line plan, pricing and inventory availability.
Added 1 hour ago
eCommerce Merchant - New Era Canada
Mint Green Group
Dorval, QC
Full-time
Coordinate with the buying/wholesale team to align DTC assortment decisions with the overall line plan, pricing and inventory availability.
Added 1 hour ago
Purchasing Coordinator - Commodity
Vuteq Canada Inc.
Woodstock, ON
$60,000 to $75,000 CAD / year
Purchasing Coordinator (Commodity Buyer) - VTCA
Added 1 hour ago
Account Coordinator, Triangle Retail Media
Canadian Tire Corporation
Toronto, ON
Full-time
We are seeking a highly driven Account Coordinator to play a pivotal role in driving revenue growth, championing automation, and enhancing efficiency. You will join a dynamic,…
Added 1 hour ago
Temporary Merchandise Coordinator-Winners/Homesense Georgetown
The TJX Companies, Inc.
Georgetown, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Learning and Development Coordinator
Service Inspired Restaurants
Oakville, ON
Other
Manage the ordering, inventory, production and coordination of learning related materials, tools and programs
Added 1 hour ago
Camp Maintenance Worker - Waasigan Transmission Line Project
Dexterra
Thunder Bay, ON
Full-time
Perform all site-wide building-related maintenance and complete assigned projects from the Camp Coordinator or Supervisor.
Added 2 hours ago
Buyer
OICR
ON · MaRS Centre, Toronto, Ontario
Contract
Provide backup support to Senior Materials Coordinator as needed
Added 2 hours ago
Shiploose Technical Coordinator
Propak
Airdrie, AB
Full-time
processing facilities for the energy industry, is seeking a Shiploose Technical Coordinator to join our Drafting
Added 2 hours ago
Yard Coordinator
Cooper Equipment Rentals Limited
Vancouver, BC
Full-time
Organize equipment/material in the yard and warehouse. Assist with inventory control.

Apple

CA-Genius Admin

London, ON, Canada

Posting language: English
Posted: Oct 1, 2026

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Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Genius Admin, you’re a service coordinator for all customer repairs, whether it’s a quick repair or a more involved procedure, and you manage customer expectations. Additionally, you coordinate an efficient repair workflow and organize the Repair Room, helping our Genius Bar team provide world-class service for our customers.

Description

Plan and coordinate all end-to-end operational activities supporting the completion of repairs, including managing and tracking inventory and orders in partnership with the Operations team. Assist with customer service issues including the customer repair intake process, support in finding appropriate solutions, and managing the customer pickup process for all completed repairs. Provide peer feedback based on observations on the floor and in the Repair Room. Complete repair tasks as needed to support the Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Communicate effectively and tailor your communication style to different audiences. Orchestrate multiple activities to accomplish a goal through planning, organization, and prioritization, both independently and with a team. Apply an action-oriented mindset and sense of motivation to do what’s best for the customer and Apple, often anticipating challenges and providing potential solutions. Be curious and open to learning from others and helping each other grow. Demonstrate relevant technical expertise of Apple products and services. Work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure. Draw from experience of successfully working in a team environment, demonstrating shared responsibility and accountability with other team members. Frequently handle, lift, and move merchandise safely. Be trusted with sensitive or confidential information, keeping with Apple’s core values.

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More about this job

Responsibilities

The Genius Admin coordinates end-to-end repair activities, including inventory management and repair workflow organization. They also assist with customer service issues, repair intake, and provide support to the Genius Bar team.

Requirements

Candidates must have experience in retail or sales and be available to work a flexible schedule including nights, weekends, and holidays. Proficiency in English is required, with strong organizational and communication skills needed to manage customer expectations and technical repair processes.

Skills

Customer Service
Retail Operations
Inventory Management
Technical Troubleshooting
Repair Workflow Coordination
Communication
Organization
Prioritization
Problem Solving
Teamwork
Accountability
Product Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Apple
Retail
Genius Bar
Repair Room
Inventory Tracking
Customer Experience
Technical Support
Operations
Sales
Inclusion
Diversity
Workflow Management
Troubleshooting
Product Recommendations

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