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Added 7 mins ago
PE
Account Coordinator
PheedLoop Events
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 1 hour ago
MC
Retail Location Coordinator
Midwest co-operative services
Saugeen Shores, ON
- $21 to $25.5 CAD / hour
- Full-time
Support accurate product coding, pricing, descriptions, and system updates
Added 1 hour ago
EI
Software Development Manager
EBlock Inc.
Canada
- $160,000 to $180,000 CAD / year
- Full-time
This role exists because the team is senior and self-directed enough not to need a full-time coordinator, and because we would rather its manager stay close to the work than drift away from…
Added 1 hour ago
JB
Jr. Project Manager - Jayman Living Mixed Use
Jayman Built
Calgary, AB
- $80,000 to $90,000 CAD / year
…master planned community that will have multiple home styles and product types to fit every life stage and lifestyle including retail and professional sites. Your role will be involved with…
Added 3 hours ago
EP
Customer Care Coordinator
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
The Customer Care Coordinator is responsible for delivering exceptional front-line customer support to East Penn Canada customers across the country.
Added 5 hours ago
R
Gestionnaire, marchandisage visuel | Visual Merchandising Manager
RUDSAK
Montreal, QC
- Full-time
Added 7 hours ago
CN
Commissary & Catering Coordinator
Canadian North
Ottawa, ON
- Full-time
Support menu planning and development, onboard product enhancements, service standards, cost management initiatives, and customer experience improvements
Added 11 hours ago
H
Client Service Coordinator
HairClub
Ottawa, ON
- Full-time
Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
Added 11 hours ago
K
Partner Administrative Assistant, Audit (Vaughan)
KPMG
ON · Vaughan, Ontario
- Full-time
KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product.
Added 13 hours ago
MF
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
- Other
…Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 14 hours ago
L
Night Clerk - Part Time
Longo's
Mississauga, ON
- Part-time
Maintain product quality by date checks and product rotation
Added 14 hours ago
AG
Sales Coordinator
ALDO Group
Montreal, QC
- Full-time
Support seasonal go‑to‑market activities, including calendar planning, travel coordination, and sales presentation preparation.
Added 14 hours ago
MF
District Sales Associate
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 14 hours ago
MF
District Sales Associate
Mackenzie Financial Corporation
Vancouver, BC
- Other
…Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 15 hours ago
Rental Coordinator
Alta Equipment Group
Dorval, QC
Alta Material Handling is seeking a full-time Rental Coordinator for our Montreal, QC location.
Added 16 hours ago
A
Coordonnateur(trice) des ventes et de projets / Sales and Project Coordinator/Estimator
Allegion
Longueuil, QC
- Full-time
…solutions enhance occupant comfort, improve energy performance and support the creation of healthier, more sustainable…
Added 16 hours ago
FC
Supply Chain Coordinator
Flatiron Construction Corp
Campbell River, BC
- Other
As a Supply Chain Coordinator, you will support the supply chain process and help ensure the smooth flow of operations. You will work closely with the Project Manager to coordinate…
Added 17 hours ago
F
Supply Chain Coordinator
FlatironDragados
Campbell River, BC
- Full-time
As a Supply Chain Coordinator, you will support the supply chain process and help ensure the smooth flow of operations. You will work closely with the Project Manager to coordinate…
Added 17 hours ago
L
Meat Expert
Longo's
Toronto, ON
- Full-time
Offering suitable product substitutes and helpful suggestions to meet individual Guest needs and preferences.
Added 17 hours ago
PC
Inventory & Traffic Coordinator
Parkland Corporation
Hamilton, ON
- Full-time
The Inventory & Traffic Coordinator position functions as the customer's primary point of contact and takes ownership of order processing, inventory, addresses service issues and handles…
Added 19 hours ago
L
Seafood Assistant Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
Minimum of 1-year experience in a seafood department with a solid understanding of product knowledge
Added 20 hours ago
FT
Sales Operations Coordinator
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
As a Sales Operations Coordinator, reporting to the Senior Business Analyst, you'll play a key role within the Marketing team, serving as the primary liaison between Marketing, Sales, and…
Added 20 hours ago
E
Hotel and Event Management Coordinator
EventConnect
London, ON
- Other
At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and…
Added 21 hours ago
ZA
Accounts Receivable and Accounts Payable Coordinator - Maple Volkswagen - 26310
Zanchin Automotive Group
Vaughan, ON
- Full-time
Accounts Payable & Receivable Coordinator career and employment opportunity await you.
Added 21 hours ago
S&
Coordinator, Product Operations
Silk & Snow
Toronto, ON
- Full-time
The Coordinator, Product Operations will report to the Manager, Product and be responsible for successfully liaising between our vendors and collaborative internal teams to ensure product…

Apple

CA-Genius Admin

London, ON, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Genius Admin, you’re a service coordinator for all customer repairs, whether it’s a quick repair or a more involved procedure, and you manage customer expectations. Additionally, you coordinate an efficient repair workflow and organize the Repair Room, helping our Genius Bar team provide world-class service for our customers.

Description

Plan and coordinate all end-to-end operational activities supporting the completion of repairs, including managing and tracking inventory and orders in partnership with the Operations team. Assist with customer service issues including the customer repair intake process, support in finding appropriate solutions, and managing the customer pickup process for all completed repairs. Provide peer feedback based on observations on the floor and in the Repair Room. Complete repair tasks as needed to support the Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Communicate effectively and tailor your communication style to different audiences. Orchestrate multiple activities to accomplish a goal through planning, organization, and prioritization, both independently and with a team. Apply an action-oriented mindset and sense of motivation to do what’s best for the customer and Apple, often anticipating challenges and providing potential solutions. Be curious and open to learning from others and helping each other grow. Demonstrate relevant technical expertise of Apple products and services. Work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure. Draw from experience of successfully working in a team environment, demonstrating shared responsibility and accountability with other team members. Frequently handle, lift, and move merchandise safely. Be trusted with sensitive or confidential information, keeping with Apple’s core values.

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More about this job

Responsibilities

The Genius Admin coordinates end-to-end repair activities, including inventory management and repair workflow organization. They also assist with customer service issues, repair intake, and provide support to the Genius Bar team.

Requirements

Candidates must have experience in retail or sales and be available to work a flexible schedule including nights, weekends, and holidays. Proficiency in English is required, with strong organizational and communication skills needed to manage customer expectations and technical repair processes.

Skills

Customer Service
Retail Operations
Inventory Management
Technical Troubleshooting
Repair Workflow Coordination
Communication
Organization
Prioritization
Problem Solving
Teamwork
Accountability
Product Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Apple
Retail
Genius Bar
Repair Room
Inventory Tracking
Customer Experience
Technical Support
Operations
Sales
Inclusion
Diversity
Workflow Management
Troubleshooting
Product Recommendations

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